About Fabric by Gerber Life
Data updated- Website
- meetfabric.com
- Category
- Money & Insurance
- Location
- United States · Cincinnati
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (12/12)
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Is Fabric by Gerber Life legit?
Fabric by Gerber Life (meetfabric.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
As described does what it says
As described does what it says. Glad I have a will now, thanks!
EASY!!
Very easy and straightforward
Fabric by Gerber Life
Fabric by Gerber Life has an unreliable website that constantly crashes and will not allow me to update my payment information. There is no way to speak to a live person—only an option to leave a message for a callback. The system directs you to the website’s “live chat” for faster help, but the chat only states they will respond within 12 hours, which is not live support. I’ve been trying to contact Fabric by Gerber Life since January 21 with no success.
Reply from Fabric by Gerber Life2026-06-23
We're sorry to hear about your experience. We understand how frustrating it is when you're unable to complete an important account task and don't receive the level of support or timely updates you expect. We take feedback like this seriously and recognize the importance of both a reliable online experience and clear communication when issues arise. Thank you for taking the time to share your experience with us.
Quick basic will construction.
Everything was super easy and free!
Everything was super easy and free!! They asked all the necessary questions this was perfect for me to secure my wishes after passing!
This is what I was looking for
This is what I was looking for, simple and free. I would like the same thing for a trust.
Easy to complete.
Comforting
Very direct, easy to fill out form for an easy will requirement.
Trust in Gerber
Gerber made the whole process simple and easy to understand. I was raised on Gerber products, so it's ironic how they were a part of my beginning and end. Thank you
No comments
Short to the point question s.
They do not respond to messages and I…
They do not respond to messages and I cannot contact them. Trying to get them to delete account. No response but I keep getting messages everyday. It’s a scam.
Reply from Fabric by Gerber Life2026-01-20
We’re sorry for the confusion and frustration this caused. After reviewing your account, we confirmed it was successfully deleted as requested. Due to an internal error, some automated messages continued to be sent after the account was closed, which understandably caused concern. Those messages have now been stopped, and you should not receive any further communications. We appreciate you bringing this to our attention and apologize for the experience. If anything else comes up, you can reach us directly at [email protected]
The instructions were clear and…
The instructions were clear and precise. The arrangement of the document was logical and was based on practical concerns and common sense.
Very easy process!
I have called the customer service #
I have called the customer service #. No person ever answered . The phone number requested I leave voice mail with call back #. It's been 3 or 4 days, and nothing! I tried a couple more times. Dang!
Reply from Fabric by Gerber Life2026-01-13
We’re sorry for the frustration this caused and appreciate you taking the time to share your experience. For the fastest support, our team primarily assists customers through chat and email. If you still need help or have additional questions, please reach out through chat or email us at [email protected] so we can further assist you.
Customer service is unavailable
Customer service is unavailable. AI chat box options are not helpful and my emails, chats, phone calls are not being answered. It’s frustrating dealing with a company that you can’t reach nobody. My kids accounts was closed with no warning, no verification or notice sent when payment was being made from my bank account.
Reply from Fabric by Gerber Life2026-01-13
We’re sorry to hear about your experience and understand how concerning this must feel, especially when it involves your children’s accounts. We take these situations seriously and want to help clarify what happened and ensure everything is resolved appropriately. Since we cannot identify accounts solely based on Trustpilot reviews, we encourage you to contact us directly so we can review your account details securely. Please reach out to us via chat or email at [email protected], and our team will be happy to assist you.
easy to navigate website.
i like it
I liked it today.