For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

Megabonanza

ClaimedCollecting reviews

216 reviews

4.1216 reviews
Write a review

About Megabonanza

Data updated
Website
megabonanza.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
100% (40/40)
Do you own Megabonanza? Claim this profile for free and start replying to reviews.

Is Megabonanza legit?

Megabonanza (megabonanza.com) has a 4.1 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-30.

What people say

Enjoyed playing and variety of games

Enjoyed playing and variety of games. Easy redeem.

Reply from Megabonanza2026-08-18

Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying our wide variety of games and experiencing quick, hassle-free redempions. We truly appreciate having you in our community! If you ever need any assistance, our team is always here to help at [email protected].

My question was answered quickly and…

My question was answered quickly and with knowledge. Friendly representative

Reply from Megabonanza2026-08-17

Dear Shantee, Thank you so much for your kind feedback! We’re delighted to hear that your question was answered quickly and that our representative was able to provide knowledgeable and friendly assistance. We truly appreciate your recognition of our Customer Support team! We’re always here to help and hope you continue to enjoy a wonderful social gaming experience with MegaBonanza. Best regards,

Mega Bonanza has a great selection of…

Mega Bonanza has a great selection of games that actually pay out! Also the redemption process is super easy. I’ve won quite a bit of money playing on their site. I use several similar online gaming sites, and Mega Bonanza is by far the best. Their customer service is excellent, too they recently rewarded me with a very generous amount of credits for being a loyal customer. I highly recommend them!

Reply from Megabonanza2026-08-17

Hi, Thank you so much for your incredible feedback and recommendation! We’re thrilled to hear that you’re enjoying our selection of games and finding the redemption process easy and convenient. It’s wonderful to know that you’re having such a positive social gaming experience with MegaBonanza. We’re especially grateful for your kind words about our Customer Support team and your recognition of the rewards you received as a loyal customer. Your continued support truly means a lot to us! Thank you for being a valued member of the MegaBonanza community. We look forward to providing you with even more fun games, rewards, and an enjoyable social gaming experience! Best regards,

I had $6000 ,could have redeemed but…

I had $6000 ,could have redeemed but instead higher education my bet, took me down to lower then $550 and finally hit a bonus. I won 0.00. That's not okay,thats not just frustrating, thats wrong in every way. Since that night all my loyalty bonuses have been $15 or less, and iam a platinum member. I also noticed even my gold coins just disappear. They have not tried in 2 months to make up for that 0.00 bonus after close to $5000 worth of spins. Nothing about that bonus was fair or the way they toss me pennies for my loyalty.

Reply from Megabonanza2026-08-17

Hi Mary, Thank you for taking the time to share your detailed feedback. We’re sorry to hear how frustrating your experience has been, particularly regarding the bonus round, loyalty rewards, and your Gold Coin balance. We understand how disappointing it can be to reach a bonus feature and receive a result that does not meet your expectations, especially after substantial gameplay. Game outcomes and reward results are determined by the game's design and random outcomes, and our support team cannot alter individual game results. We also understand your concerns regarding the Loyalty rewards you have received. Loyalty rewards can vary and are not guaranteed to increase based on the amount played or spent. We appreciate your feedback regarding the value of these rewards and understand why you would like to see more from the program. If you believe Gold Coins were incorrectly removed from your balance or that there was a specific issue with the bonus round, we encourage you to contact our support team with the relevant details so the account and gameplay history can be reviewed. Thank you again for sharing your concerns. Your feedback is important to us as we continue working to improve the overall player experience. Regards, The Megabonanza Team

Good games just wish the cash out was…

Good games just wish the cash out was faster

Reply from Megabonanza2026-08-17

Dear Brent, Thank you for sharing your feedback with us! We’re glad to hear that you’re enjoying our games and having a great social gaming experience. We also understand your concern about the speed of redemptions and appreciate your patience while your request is being processed. Your feedback is important to us, and we’ll continue working to make the redemption experience as smooth and convenient as possible. Thank you for being part of the MegaBonanza community, and we hope you continue to enjoy the games and rewards! Best regards,

I was locked out of my account

I was locked out of my account. They said I made multiple accounts but I keep telling them I didn't. Customer service people are not being fair . They say I made another account with a different email that I have never associated with. I made a purchase then after they took my money my account was locked

Reply from Megabonanza2026-08-17

Hi Vanessa, Thank you for sharing your experience. We’re sorry to hear about the frustration you’ve experienced with your account restriction and the difficulty getting clear answers from our support team. We understand how concerning it can be to have your account restricted after making a purchase, especially when you do not recognize the additional account associated with the review. Account security and duplicate-account checks are important measures, but we understand that the process can be frustrating when the account information does not match your understanding of the situation. We encourage you to continue working with our support team so they can review the account information and determine the appropriate next steps. We’re also sorry to hear that you felt you were not treated fairly during your interactions with support. Your feedback regarding the communication and handling of your case is important to us. Thank you for bringing your concerns to our attention.

Great app!

Easy to use and reasonable withdrawal time

Reply from Megabonanza2026-08-17

Hi Anthony, Thank you for taking the time to share your review. We truly appreciate your feedback and are glad to have you as part of the Mega Bonanza community. Your support means a lot to us, and we look forward to continuing to provide you with a fun and enjoyable experience.

$9000 payment not received, no communication

Why is it so hard to pay people? I have 9k waiting in “processing” as it has been for the last 3 weeks. You said it was in the final stage back then. So where is it? $9000 after you’ve verified my account, paid me previously, and verified that it’s locked in this final stage. Edit: for the second time now I have responded to the email thread where they say it’s in the final stage of processing. I’ve requested the ARN and have not heard back You told me 4 days ago to send that email and it would “receive priority” and yet again I get zero response and zero payment. I expect you’ll make this right tomorrow, right? We’re going on A MONTH.

Reply from Megabonanza2026-08-17

Hi Evan, Thank you for taking the time to provide this detailed update. We sincerely apologize for the frustration caused by the extended processing time for your $9,000 redemption. We understand how concerning this must be, particularly since your account has previously been verified and you have successfully received redemptions from us before. We also recognize that having to follow up multiple times without receiving a timely response can make an already frustrating situation even more difficult. We’re sorry that you did not receive the communication or priority handling you were expecting after contacting our support team. Your concerns regarding the processing status and request for the ARN should be reviewed by the appropriate team so that you can receive a clear and accurate update. We appreciate your continued patience and apologize for the inconvenience this delay has caused. Your feedback regarding both the redemption process and communication with our team is important to us.

Quick response time to all my questions…

Quick response time to all my questions and very informative about app issues I was having. They fixed my app issue even gave me extra free play which made my day. 100% recommend this app to responsible gamblers.

Reply from Megabonanza2026-08-17

Thank you so much for taking the time to leave such fantastic feedback! We are thrilled to hear that our customer support team was able to quickly resolve your app issues and that you enjoyed the rewards. Providing prompt, helpful service and ensuring our players have a smooth experience is always our top priority. We truly appreciate your high recommendation and your support for responsible play. If you ever need assistance again, please don't hesitate to reach out to us at [email protected]!

Top Notch

The variety of slots, offers and quick redemptions. Megabonanza is at tge top of my list.

Reply from Megabonanza2026-08-17

Thank you so much for the wonderful review! We are thrilled to hear that you're having a lot of fun and enjoying our large selection of games and redemptions. Providing a diverse, exciting game library for our customers is always a top priority. We truly appreciate having you in our community! If you ever need any help or recommendations, feel free to reach out to us at [email protected] (mailto:[email protected]).

I won 1200 off my 20 dollars I got from…

I won 1200 off my 20 dollars I got from my weekly wheel! Cash outs are super fast 1-2 days at least with chime . If you ask for rewards they give out 3-5 dollars depending on VIP level as well but overall it’s a great casino ! I always come back !

Reply from Megabonanza2026-08-17

Thank you so much for the wonderful review! We are thrilled to hear that you're having a lot of fun and enjoying our large selection of games along with redemptions Providing a diverse, exciting game library for our customers is always a top priority. We truly appreciate having you in our community! If you ever need any help or recommendations, feel free to reach out to us at [email protected].

Lots of fun

Lots of fun. Many games to choose from

Reply from Megabonanza2026-08-17

Thank you so much for the wonderful review! We are thrilled to hear that you're having a lot of fun and enjoying our large selection of games. Providing a diverse, exciting game library for our customers is always a top priority. We truly appreciate having you in our community! If you ever need any help or recommendations, feel free to reach out to us at [email protected].

I never win on this platform

Reply from Megabonanza2026-08-18

Thank you for sharing your feedback. We understand how frustrating it can be when a gaming session does not go your way. However, we want to assure you that fairness and game integrity are our highest priorities. MegaBonanza operates strictly as a social casino platform, and all game outcomes across our entire library are determined by a certified Random Number Generator (RNG). This system operates entirely independently and guarantees that every spin, round, or feature outcome is completely random, fair, and cannot be altered or manipulated by anyone. While the RNG ensures equal opportunity for every play, it also means outcomes are based purely on chance and results can vary significantly from session to session. Thank you for choosing MegaBonanza.

Love this site

Love this site. Fast redemption. Easy to navigate. It has quickly become my main site to pay on.

Reply from Megabonanza2026-08-18

Thank you for taking the time to share your wonderful 5 star review! Providing a wide variety of top-quality social casino entertainment is our biggest priority! Thank you for choosing MegaBonanza.

Great variety of games and very fast…

Great variety of games and very fast redemptions......

Reply from Megabonanza2026-08-16

Hi Nekisha, Thank you so much for your positive feedback!  We’re delighted to hear that you’re enjoying the variety of games and the fast redemption process.  We truly appreciate you taking the time to share your experience and your continued support! Regards,

Very fun real money casino!

Very fun real money casino! Awesome selection of games. Amazing daily bonuses. Awesome support team. Quick and easy redemptions. I highly recommend playing at this casino!

Reply from Megabonanza2026-08-16

Hi Jake, Thank you so much for your wonderful feedback and recommendation!  We’re thrilled to hear that you’re enjoying the variety of games and having a great experience with our support team and redemption process.  We truly appreciate you taking the time to share your experience and support Megabonanza! Regards,

Mega has always been a go to of mine…

Mega has always been a go to of mine and I have had a lot of jackpots. They once even saved christmas for me. Lately it I haven’t been winning at all but hopefully it comes back

Reply from Megabonanza2026-08-16

HI Cobra, Thank you for sharing your experience with us!  We’re glad to hear that Megabonanza has been a go-to for you and that you’ve enjoyed some memorable gameplay in the past.  We understand that recent sessions may not have gone as you hoped, and we appreciate you sharing your feedback. We hope you continue to enjoy our games and have many more enjoyable sessions ahead!  Regards,