The customer service is very…
The customer service is very responsive. They were great at creating my design
MEK Magnet (mekmagnet.com) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-10.
The customer service is very responsive. They were great at creating my design
Great product and the owner is super nice and helpful
Great product, great customer service with a custom Mek Magnet. Everything I wanted, they created what was in my head even better. Turns heads every where I go. And trail tough to withstand the tree limbs to the body
A pleasure to work with getting my custom design, and done quickly. magnet looks great! May have to come back for more to swap out the look every now and then.
This is my second set of trail armor from MEK - the first set was Ugly Christmas Sweater. Now my Rig (Rig O’Mortis) has been upgraded to a custom design that’s fitting to his name. I so appreciate Monika and team taking and moving my order thru their channels so I could get it in time to head to TN for Bronco SCE. I also noticed a few new changes to the armor - which are fantastic (making the bottom of the door pieces separate and not part of the door panels) it was always a pain to get the panel on properly (I had cut them apart myself to make install easier)). Can’t wait to post on instagram and my other socials for all to see. Fantastic customer service.
Thank you so much for the amazing review! We cannot wait to see photos of your rig at the event! Monika Team MEK
Outstanding experience from start to finish. I came to MEK Magnet with a very specific vision for a custom military-inspired wrap, and their team absolutely delivered. The communication, attention to detail, and overall quality exceeded my expectations. The design process was smooth, and they took the time to understand exactly what I was going for. When it came time to install, everything lined up perfectly and the final product looked even better in person. I’ve already received countless compliments on the build, and it truly stands out as a one-of-one. I highly recommend MEK Magnet to anyone looking to take their vehicle to the next level.
Thank you so very much for this incredible review Elvis!!! Incredibly appreciate you!!!! Monika Team MEK
Excellent experience with my purchase. Had an issue while ordering customer service helped me out rite away. Haven't received my order yet but am sure it'll be great!
Thank you so very much Andreas!!! Your Order is shipping this week and we are very excited to see it on your rig!!! Monika Team MEK
Great service and product. Second set owned and very happy for 4 years we have used them.
Hey George! Thank you so much for the amazing review! Cheers to many more adventures! Monika Team MEK
I specifically invested in the custom design process because it was represented as a one-of-a-kind creation tied to my personal brand and personality. Seeing it now marketed as a standard design available for purchase to others raises serious concerns for me about fairness, originality, and the value of what I paid for. It was more than what MY design is now marketed for!! If a design is sold as exclusive, it should not later be repurposed, duplicated, or monetized for additional customers without clear consent. Doing so undermines both the agreement and the trust behind that purchase, as well as the integrity of my personal brand. I will not purchase from this company again. Nor would I purchase custom services. Starting with a design idea is ok for inspiration but now selling someone else’s design as a standard is foul.
Hey Michelle! We’re sorry to hear that you feel disappointed. We take concerns about fairness and transparency very seriously. To clarify for anyone reading, all artwork created through MEK’s custom design process is developed in-house by our design team. Customers do not transfer original artwork ownership to MEK — rather, MEK creates the artwork based on collaborative direction and retains intellectual property rights unless a separate exclusivity agreement is purchased. “Custom” at MEK means the design was created specifically for that customer’s project and build. It does not automatically mean exclusive ownership of the underlying artwork unless that is clearly contracted in advance. It’s also important to note that many of our Reproductions serve primarily as inspiration galleries. In fact, your particular design direction itself evolved from inspiration drawn from a previous project displayed in that section — which is how many creative collaborations begin. That said, we understand how exclusivity can feel personal, and we acknowledge that we can always improve clarity in how we communicate the distinction between custom creation and exclusive licensing. We remain open to continuing this conversation directly and professionally. Monika Team MEK
I ordered an incorrect product and Monika worked well with me to remedy my mistake. I have a jeep Gladiator yet ordered mistakingly for a JL. In summary, she offered to mail out the gladiator required parts at a discounted rate in lieu of full return and “start over” process. Thank you.
Thank you for the great review Torsten! Happy wheeling and please share photos of your adventures!!!! Monika Team MEK
I looked online and had a few questions. I called MEK direct and every question was answered quickly and accurately. I went back online and ordered a set of the nano trail guards for my 2020 JLU Rubicon. Can’t wait to get them
Thank you for the awesome review Stan!!! We cannot wait to see this on your Jeep! Monika Team MEK
Amazing customer service. I reached out to ask if MEK Magnet could make a custom magnet. Quickly Monika founder and CEO wrote me yes we can do that. Lots of excitement in her emails and passion for the product she creates for us. Thank you Monika Can’t wait to show off my JK custom design one of a kind.
Thank you so much for the great review Greg! we are really excited to see your new Armor on your Jeep! Have the best day! Monika Team MEK
When I received my product. Which was just a black magnet Hood cover it said it fit a 2010 JK it doesn't. The windshield wiper spray poles don't match up. Also when I took it out of the box there were several dings and a tear in the product. When I called your customer service the woman told me I could not return it.
Hi Todd! Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to clarify a few important points. First, we do not have any record of you reaching out to our customer service team via email, phone, or our support portal. That said, we absolutely want to make sure any concerns are addressed correctly and fairly. Regarding fitment: our JK Hood Armor is designed specifically for the OEM dual washer port hood, which is what the majority of 2010 JKs are equipped with. If a vehicle has a single center washer port, the hood armor can still be used, but it does require a small trim to the main hood panel to accommodate that center nozzle. This requirement is noted in our product documentation, and our team is always happy to walk customers through that process before or after purchase. As for the condition of the product: if an item ever arrives damaged in the box - whether that’s a tear, ding, or defect - we 100% replace it under warranty. We stand firmly behind our products, and damage in transit is never something we would deny or refuse to resolve. Because of that, we’re not sure where the miscommunication may have occurred, but it does not reflect our standard policy or values. We would truly welcome the chance to make this right. If you’re open to it, please reach out to us directly at [email protected] with your order number so we can review this with you and find a proper resolution. Our goal is always to protect your Jeep and your experience and we’re here to help. Monika Team MEK
We have used our MEK Armor on our 2024 Bronco 4D on hundreds of miles of trails and we have previously reviewed how awesome we think they have protected our Bronco. A few months back, we were in the center of a microburst in Arizona. Winds over 100mph ripped ceramic tiles off roofs, boats tipped over and every piece of yard furniture in the neighborhood took the Dorthy express ride through the streets. Our Bronco experienced $8000 in damage. Not one bit of damage occurred where the MEK Armor was. One segment on rear passenger door was completely gouged through, but no damage underneath to the paint. I have pictures showing the damage. Our insurance company replaced the MEK Armor as we were sure to have sustained more damage if we didn’t have it on. We get compliments on armor all the time and we are happy to share how strong it is. Original set has been on Bronco for more than 15,000 miles at speeds in excess of 80mph. 10/10 would buy again and recommend to everyone.
Hey Jeff! This is AMAZING and I am so thrilled the Armor did it's job above and beyond! Now officially #ArizonaMicroburstRated Armor! Thank you so much for sharing this incredible story! Super appreciate you! Monika Team MEK
If your looking for a company that cares! This is it! Great customer service, excellent product! If your looking for a product to save your paint with graphics. Hands down this is the way to go.
Hey David! Thank you so much for the awesome review!!! You've completely made our day!!!! Monika Team MEK
I called and described the vision I had for the Trail Armor product for my Bronco. I talked with the owner, she understood it perfectly and made it happen. The team designed exactly what I had envisioned and delivered on it. I bought a second Trail Armor for my other Bronco and it was a huge hit during Christmas. They also made me some custom business signs from the Trail Armor line and it looks great. MEK Magnet has taken care of me from day one and I intend on buying more in the future.
Hey Brian! Thank you for this amazing review! Super appreciate your loyalty and support and will definitely make sure we always take great care of you and your Broncos! Monika Team MEK
It’s supposed to protect my paint but when I take it off. It leaves a film on the paint and can not buff it out!! What a waste of money!!
Hey Khamphouk! We’re really sorry this caused frustration - that’s never the experience we want anyone to have, especially when protecting your paint is the entire reason for our products. What you’re seeing is most often caused by moisture getting between the armor and the vehicle, then drying over time. When water vapor evaporates, it can leave behind mineral or environmental residue on top of the clear coat. It’s not damage and it’s not from the material itself - and it’s fully removable with proper detailing. That said, we absolutely want to help. Every vehicle, environment, and use case is different, and photos make a huge difference in diagnosing what’s going on. If you’re willing, please reach out to us directly at [email protected] and share a few pictures - our team will walk you through the best solution and make sure your paint is restored properly. We stand behind our USA-made products and our customers, and we appreciate the chance to troubleshoot this with you. Monika Team MEK
Great quality and easy to install. We put the Ugly Sweater design on a new Wrangler in our showroom and customers loved it. We’re already talking about different designs to try for Jeeps that we put in loca parades.
Thank you for the stellar review Eric! Really appreciate you! We have a amazing America's 250th Birthday design coming soon and we'll make sure you get a first look!
googled body armor for Jeep's, MEKMAGNET came up, called, ordered and had the product in 6 days. 1 2 3 Customers loved them.
Thank you for the awesome review Kevin! Super appreciate you!
This body armor is poor quality it looks great initially but only after 5 months of being on my doors of my jeep gladiator it started to ripple on the top edges n water from rain got under the adhesive n in-between the adhesive n the Armor. The graphics even started just peeling off n ripped n teared from adhesive not adhering any longer to the jeep bc of the water damage. I never took it through a car wash detailer only cleaned the parts of jeep not covered by the Armor i only wiped it down to clean it off with water n microfiber cloth n never got any water or cleaning product anywhere near or on it. Their customer service is a joke when I reported this to them n sent them pics. They made up some bs excuse FALSLEY ACCUSING ME OF USING " "CAUSTIC CHEMICAL ON IT" A CAUSTIC CHEMICAL WOULD HAVE BURNED RIGHT THROUGH IT! ALL THE WAY TO THE BODY OF MY DOORS. THERE'S NO DAMAGE TO MY JEEPS PAINT OR ANY TRIM ON MY DOOR WINDOWS WHERE IT WAS INSTALLED. AND SERIOUSLY WHAT IDIOTI WOULD USE A "CAUSTIC CHEMICAL " ON THEIR VEHICLE? NO WARRANTY APPARENTLY. BC OF THEIR USE OF FALSLEY ACCUSING ME OF CAUSING WHAT HAPPED N U CAN CLEARLY SEE THE WATER STAINS ON ARMOR N ADHESIVE N CAUSTIC CHEMICAL WOULD HAVE BURNED RIGHT THROUGH IT!
Thank you for taking the time to share your experience. We’re genuinely sorry to hear you were disappointed with how the product performed for you. MEK Magnet Trail Armor is designed to be removable, reusable, and protective when installed and maintained according to our guidelines. When we reviewed the photos and details provided, the pattern of lifting/rippling and the appearance on the material looked consistent with exposure that can compromise adhesion, which is why we shared that possibility during troubleshooting. We understand you strongly disagree with that assessment. Even so, our goal is always to do right by our customers. That’s why we issued a full refund and closed the matter on our side. We stand behind the quality of what we make and we also stand behind being fair when something doesn’t go as planned. Monika Team MEK
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