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MemoryCherish

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101 reviews

4.7101 reviews
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About MemoryCherish

Data updated
Website
memorycherish.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
81 reviews
Replies to negative
38% (3/8)
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About this business

MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come.You’ll be amazed at how great your memories will look on your wall after we work our magic!

Written by the business, not verified by us.

Is MemoryCherish legit?

MemoryCherish (memorycherish.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional photo restoration services, noting that severely damaged, faded, or blurry old pictures are brought back to life with incredible quality, realistic details, and accurate colors. People deeply appreciate the helpful staff, clear communication, and straightforward process, which make it extremely easy to achieve wonderful emotional results. However, some customers also noted occasional issues with specific revisions and damaged physical prints received after delivery. A few reviewers felt disappointed when the final products did not accurately reflect the original facial features or personal expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

I sent MemoryCherish a challenge!

I sent MemoryCherish a photo I took on my phone of a full page of a newspaper from December 7, 1943. The original page was very fragile and the folds in the paper made the picture distorted. The paper could not be scanned. No problem! They asked for close up photos of critical areas. The result was amazing! I now have 16x20 prints which are clear and legible for my grandkids. They worked with me every step of the way and I will use them again.

Amazing company

Amazing company! I would definitely recommend using them to restore your precious memories. They do very professional work, and they are very patient with your requests. Kathie Irving

Reply from MemoryCherish2026-08-24

Thank you so much, Kathie! We truly appreciate your kind words and recommendation. It means a lot to our team, and we’re so happy you were pleased with your restorations!

I contacted Memory Cherish about a…

I contacted Memory Cherish about a Photo. This Photo is So Special to me. Memory Cherish Understood what I was needing from this Photo. Memory Cherish brought my photo to LIFE. I am so Pleased. I have Exactly what I wanted from this Photo. Go ahead, Give Memory Cherish a Try. You will be as Happy as I am . Give it a try.

Unsuccessful Restoration but Responsive Customer Service

Revised: I have nothing but praise for the customer service of this company. They have reached out several times to explain their process in more detail (including that AI might be used in the process but not as part of the restoration) as well as to explain why the ultimate photo product was unsatisfactory. I believe most of the issue was a combination of a very difficult photo restoration on my part and lack of communication on their part. I would have preferred them to tell me the photo was unrestorable rather than continue to send subpar attempts to fulfill the order; on their side, they were attempting to complete my order. My complete purchase price was promptly refunded once we discussed the matter further. I do believe with simpler photo situations (less damage, fewer individuals in the photo needing restoration, etc.) the results may have been more acceptable. Unfortunately I did not have a good result with MemoryCherish. I shared a heavily faded photo of six individuals, knowing it was going to be a difficult task. However, the website advertising of restoration done "100% by hand" without "automatic programs to speed up" the process led me to believe it could be done. That advertising is completely inaccurate. The photo product I received for review was saved with the file name "ChatGPT Image", making it clear AI was used. However, even that clue wasn't needed, because the photo was a disaster. While all six individuals were sitting lakeside, in casual clothes that can still be seen in the faded photo, the AI image showed three individuals in the clothes they had been wearing in reference photos I included; one individual was in a full suit, while another was in a sweater and a third in a long-sleeved button down shirt. Additionally, the faces looked nothing like the individuals, even after providing reference photos. I was willing to give the company another chance, however, so I provided feedback regarding clothes, hair and facial features. In the new revision I just received, all individuals are now wearing plain white t-shirts. Clothing is fixed, if basic, but what about hair and faces? Solved, according to the company: they cut and pasted the heads from my reference photos and pasted them on the photo. However, they did not accurately size those clips, adjust angles or lighting, or overall check for quality. They look like cartoon images of themselves. I have asked for a full refund of my money, which their site says will be done if the customer is not satisfied. I'm hoping that will be completed as advertised.

I have been meaning to do this photo…

I have been meaning to do this photo restoration for a long time, Kelly my initail contact was super helpful with prompt replies and answered all of my questions and concerns. The final product is amazing and I am so grateful for their expertise. This photo restoration means the WORLD to me and I couldn't by happier with the product and process. Thank you from the bottom of my heart.

Reply from MemoryCherish2026-06-12

Sandy, thank you so much for your incredibly kind words - it truly means the world to us! We’re so happy to hear that your experience was a positive one from start to finish, and I’ll be sure to pass your lovely feedback along to Kelly - she’ll be thrilled to hear it! Knowing how meaningful this photo is to you is exactly why we do what we do. It was an absolute honor to help restore something so special, and we’re beyond grateful you trusted us with it. Thank you again from the bottom of our hearts! -MemoryCherish Team

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