memorygram.com (memorygram.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Easy to use. Page formatting with photos leaves a little to be desired but overall, the process was easy. I liked the ease of rearranging chapters to support a time line. I have recommended this to several people.
Thanks for the great feedback! We are eager to hear more on what aspects of photo formatting would improve the experience so that we may implement them immediately.
Love this program. The customer service has been outstanding and I'm so grateful to be collecting the stories from my dad. Definitely a must buy/do!
Thank you so much! Collecting your dad's stories is such a priceless gift, and we are so glad our team has been there to support you along the way. We cannot wait for you to see it all come together in that finished book! With Gratitude, The Memorygram Team
This was a gift from my children for Mother's Day last year. They did not specifically say what they would like to know about. I personally felt knowing family history--of me and their 'ancestors' was more important than some of the questions sent to me. Therefore I made up many of my own chapter questions or headings. I would suggest more of the same kind of questions be included. Even questions like "What was your mother like?", or grandmother, or siblings etc. All questions that bring out a family tree would be good. I feel this is a good way to educate those younger who read this to learn about their family history.
What a thoughtful and meaningful Mother's Day gift from your children! We love that you took ownership of the process and made it entirely your own by creating your own chapter questions and headings. Your suggestion about including more family history and family tree style questions is genuinely wonderful feedback, and we will absolutely make sure it gets passed along to our team. Thank you so much for sharing this and for putting such care into preserving your family's story! With Gratitude, The Memorygram Team
My dad enjoyed the experience we got for him and we can’t wait to read his finished story!
How exciting! The anticipation of waiting to read his finished story is such a special feeling, and we cannot wait for you to finally hold it in your hands. Thank you so much for giving your dad such a meaningful gift! With Gratitude, The Memorygram Team
In general, they did a nice job of guiding me through the process. It took some hunting to figure out just how to navigate the process. The formatting options are limited and the books are expensive.
Thanks for the feedback Dr. Pete! We would love some additional info on what formatting options you think would make it a better experience!
Thank you so much, those two words mean everything to us! We are so glad that came through in your experience. With Gratitude, The Memorygram Team
My dad was working on this for the past year and finished a few weeks ago. The book looks great and the photos came out way nicer than I thought they would.
What a wonderful thing your dad accomplished, and what a treasure that book is going to be for your whole family! We are so glad the photos came out even better than expected. Enjoy every single page! With Gratitude, The Memorygram Team
My family was very impressed with the professional look of the finished book.
That means so much to hear! A finished book that genuinely impresses the whole family is exactly what we aim for every time. Thank you so much for sharing this! With Gratitude, The Memorygram Team
We made an awesome tribute book for our grandma who passed away. Included approx 45 contributors, all stories made it into the book and it was simple to order copies for everyone. Finished product looked great. It was also a nice touch that people could add multiple photos. Overall we're very happy with the result ;)
What a beautiful way to honor your grandma and bring 45 people together to celebrate her life! Knowing that every single story made it into the book and that everyone could get their own copy is exactly the kind of experience we love to hear about. She sounds like someone who was deeply loved by so many. Thank you for trusting Memorygram with her memory! With Gratitude, The Memorygram Team
Great customer service. Can't wait to see the book that is to be created!
Thank you so much! We cannot wait for you to see it either. The best part is just around the corner. We are here if you need anything along the way! With Gratitude, The Memorygram Team
I received my beautiful books recently. My family is very excited. I had to learn and get used to the system but I believe improvements have been made so I am now writing my second book withMemorygram. .......Tom Jensen
Tom, that is so wonderful to hear, and the fact that you are already working on your second book says everything! We are so glad the improvements have made the experience even better and that your family is excited. We cannot wait to see what stories you capture in this next one. Thank you so much! With Gratitude, The Memorygram Team
I bought memorygram as a gift to help preserve family stories, and overall it is a wonderful service , the concept is fantastic, and the actual printed hardcover book turned out beautifully , the photo reproduction quality was much better than what I anticipated, the automated phone interview feature is a lifesaver for my older relatives who don't want to type everything out, and having the voice Qr codes in the book is such an amazing touch
Thank you so much for this wonderful gift you gave your family! We are so glad the finished book exceeded your expectations on quality and that the phone interview feature made it so much easier for your older relatives to participate. Those voice QR codes are one of our favorite touches, too. We are sorry the experience did not quite reach five stars. If there is anything we can do to make it even better, we would love to hear from you at [email protected]! With Gratitude, The Memorygram Team
emails were very personable and felt like they were coming from a small business who cares about both customers they have - the ones filling out the memorygram and the ones getting it.
This genuinely made us smile because that is exactly who we are and exactly what we strive for every single day. Thank you so much for noticing and for taking the time to share it. We truly do care about everyone involved in this process! With Gratitude, The Memorygram Team
Great Product even more because of ease of use for grieving and others. Thumbs up
Thank you so much! Knowing that the experience feels manageable and accessible during some of life's most tender moments means everything to us. We truly appreciate the kind words! With Gratitude, The Memorygram Team
My mother’s book turned out to be way more special than we could have imagined! We highly recommend MemoryGram to anyone who wants to preserve and pass on precious memories!
Peggy, this is so wonderful to hear! When a finished book exceeds every expectation, it is truly the most special feeling, and we are so glad your mother's turned out that way. Thank you so much for the recommendation and for trusting Memorygram with her precious memories! With Gratitude, The Memorygram Team
It was a great project to do with my dad, I learned a lot about him! It will also allow future generations to know him.
What a gift to give yourself and your family. Learning more about your dad through this process and knowing that future generations will get to know him, too, is exactly what Memorygram is all about. Thank you so much for sharing this! With Gratitude, The Memorygram Team
Memorygram did a nice job of allowing me to customize my book and printing the final product.
Thank you Larry! We are so glad the customization options worked well for you and that the finished product turned out just as you hoped. Enjoy your book! With Gratitude, The Memorygram Team
Way too difficult to edit; does not let you make the edits that are needed; charged shipping when ordered although told it was free
Thank you for the review. The feedback you shared with us about your books and about the shipping charge was genuinely valuable, and in several cases it directly shaped changes we have since made to the product. After reviewing your order, our team confirmed in writing that your original purchase included five printed books with free shipping, and we refunded your shipping charges in full on April 21. On the editing difficulties you described, here is precisely what we have done about each one: 1. Photos not filling the layout box: We built a Crop and reframe tool directly into the story editor. You can now click any photo and adjust how it fills the frame, with no need to edit it on your phone first. 2. Faces and heads being cut off: That same crop tool lets you zoom and reposition the image so the important parts of the photo stay in frame. 3. The same photo appearing twice, once in your story and again in a gallery, was indeed redundant and confusing. We removed the duplicate photo gallery entirely. Your photos now appear once, exactly where you place them. 4. Your name being added to the dedication automatically: We added a setting that lets you turn the automatic signature line off and control exactly how your dedication is signed, so it stays precisely as you wrote it, with nothing added underneath. 5. Blank pages in the preview: These ones are intentional. Like traditional hardcover books, each chapter opens on a right-hand page, which sometimes leaves the facing page blank. It is a hallmark of professional book design rather than an error, but we are glad to show you ways to reduce them if you would like. Four of the five issues you raised are now fixed, and the fifth is by design. As a small, family-run team, your feedback reaches us directly and doesn't get lost. Thanks again for being a great customer!
My daughter-in-law gave me this subscription last summer and at first I had to think hard about what all I should write. As time went on, I began to remember many episodes in my life that I wanted my children and grandchildren to know. I’ve found the format easy to work with and it’s enabled me to recollect many times in my life that I probably would have never remembered. I felt saddened that I could not ask my deceased parents things in their lives that I wanted to know, and I thought my own children and grandchildren would find it fun to read over time. It was easy to add pictures out of my childhood that they could easily read about. I enjoyed reminiscing events and thinking about the many good times I had with family. I'm happy that Memorygram made it easy for me to leave these stories for my children and grandchildren Jim Villier
Jim, thank you so much for sharing this. The realization that we never got to ask our parents the questions we wished we had is one of the most powerful reasons people come to Memorygram, and what a gift you are giving your own children and grandchildren by making sure they never have to feel that same way. We hope every page brings them as much joy as the writing of it brought you! With Gratitude, The Memorygram Team
Fantastic experience from start to finish. Customer service is actually helpful – – really helpful – – and the finished book is such high-quality! I couldn’t be more pleased!!
We love the enthusiasm, and we will take "really helpful" as the highest compliment! Thank you so much for sharing this, and we are so glad the finished book exceeded your expectations. Enjoy every page! With Gratitude, The Memorygram Team
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