Misrepresentation, Buyer Beware
Because I was so disappointed by the cheap looking machine I received in the mail, that's what prompted me to check the micoaes website more closely. I feel VERY MISLED - Google shows the address they list on their website is a hotel/apartment, not a factory at all. They claim to be a manufacturer? Customer service and communication is terrible, revealing they know basically nothing about how any machines work. Very unhappy with bad quality of machine and these dishonest business practices I mentioned. Buyer Beware!
Dear Rosia, We are sorry to read your comment, but after carefully checking our customer database, we could not find any order or communication record matching your review. At Mico Aes, we are a verified ISO13485, CE, and FDA-certified manufacturer of professional beauty equipment, with over 10 years of experience serving global distributors and clinics. Our logistics and service offices may appear as commercial addresses online, but our production facility is located in China and open for business verification upon request. We take reputation and product quality very seriously. If you are a genuine customer, please contact us at 📩 [email protected] with your order number, and our support team will investigate immediately. If this is a misunderstanding or a mistaken identity, we kindly ask you to update or remove the review once clarified. Thank you for understanding — we are always committed to honesty, transparency, and customer satisfaction. Warm regards, Mico Aes Official Team
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