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Hobbies & Crafts

Micro-Mark

Claimed

200 reviews

4.0200 reviews
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About Micro-Mark

Data updated
Website
micromark.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
23 reviews
Replies to negative
8% (3/39)
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About this business

Micro-Mark is the place for your hobby. Miniature power tools, model trains, 3D Printers, micro tools, and much more! Micro-Mark solves all your hobby, pro, and educational model building needs.

Is Micro-Mark legit?

Micro-Mark (micromark.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 8% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Horrible customer service

I placed an order on a mini sander expecting a reasonable shipping lead time to help with finishing a project on a tight deadline. After waiting over two weeks for a shipping confirmation, I reached out to figure out the lead time on my order. They state on their website that orders typically ship within two business days, so the delay seemed unusual. I reached out via email 4 different times and received no response. I called and left a message several times with no return calls. Unfortunately, the due date for my project has already passed, and I am still waiting to find out about my shipment, nearly 4 weeks later. This is unacceptable. I can understand a delay in shipment, but I expect a response from customer service giving me an idea for what to expect. Will not be working with them again.

H
Harry G Tilley · 6 reviews · Experienced 2026-05-29 ·

I placed an order with Micro Mark…

I placed an order with Micro Mark today. I realized that my compute was using the wrong credit card number. I tried for over 20 minutes to enter your web site and inform you of my mistake. I will contact you on Monday to correct my error

n
nicolas st.martin · 1 review · Experienced 2026-04-21 ·

poor communication as I tried to…

poor communication as I tried to correct a mistake moments after placing an order. they had my money already so the care wasn't there.

M
Michael Reynolds · 3 reviews · Experienced 2026-02-28 ·

I used to order from MicroMark and…

I used to order from MicroMark and their catalogs were great. I received a gift certificate from my daughter this week for my birthday and went to the website to order. I was disappointed at how few products were available to purchase. I used to receive the catalog every month. It had lots of great modeling tools and kits. Website looks like a ghost town now. Are they going out of business?

Micro-Mark always has a tool that you need

Micro-Mark always has a tool that you need. In this case it was a tool that I have wanted for a long time and it was on sale at an exceptional price. As usual shipping was quick and packaging was perfect. Great inventory, most complete selection of tools of the trade and great prices----Cannot be beat! I have been dealing with Micro-Mark for many years and I will continue to support.

P
Paul D · 5 reviews · Experienced 2026-02-04 ·

Small metric drill bits

An excellent transaction and super fast shipping

A
Al Sohl MMR · 5 reviews · Experienced 2026-02-02 ·

Great service

Great service, response time and shipping time also great. Though the shipping cost for tiny (I mean small) items was outrageous. Price for tiny (00-90 thru 2-56) hardware was also very pricey. But the one stop shopping made it ALMOST worth it. Al Sohl MMR

Great service worth the cost

Great service, I place my order on a Sunday and it arrived on Wednesday travelling from the US to the UK! Goods were well packaged and arrived without damage. They were exactly as described on the site. Shipping is a little expensive but this was a leading-edge service showing how it can be done; I’ll be ordering from them again.

D
David “Dhtrain” Hall · 2 reviews · Experienced 2026-02-02 ·

Great Products

Great Products, Fast shipping, a must for the hobbyist. Great online shopping experience.

B
Bruce Klassen · 1 review · Experienced 2026-02-04 ·

Balsa strip cutter

You have an excellent scope of products and for the HO modeler as I am, this item works great.

Good quality products

Good quality products, well priced and well packaged. Delivered within 5 days to the UK and package progress communicated well. Shipping price was reduced as a part of an offer which made the order size and cost reasonable. I have used Micromark several times in the past and the service was also courteous and efficient. Normal shipping costs can be high which means I cannot use as often as I would like especially for smaller, more frequent orders.

T
Timothy Mickey · 3 reviews · Experienced 2026-01-20 ·

Fast and delivery

Fast and delivery, item received as advertised

L
Lee · 7 reviews · Experienced 2026-01-13 ·

Lightning Quick

my order was quickly processed and out the door the very next day. I received it five days later to my home in the Midwest. Micro Mark had the exact model paint needed at a reasonable price. And though the shipping cost was excessive for a .68oz (20ml) bottle, I will be a repeat customer :)

G
Gerard Dollard · 2 reviews · Experienced 2025-12-16 ·

They were a Five Star transaction

They were a Five Star transaction. I ordered and they shipped it very fast. All of the products were top tier. Thank you very much.

T
TRM · 3 reviews · Experienced 2025-12-17 ·

Great to do business with

They have a great selection of hard to find tools and supplies. The service is suburb and shipping is fast.

J
J- Man · 1 review · Experienced 2025-12-04 ·

Very smooth and pleasant transaction

Very smooth and pleasant transaction, item arrived as described, will definitely be doing business with again!!

E
Eugene Long · 1 review · Experienced 2025-12-02 ·

Micro-Mark Keeps Me coming Back...

Micro-Mark's assortment of hard-to-find items - particularly tools - always lets me find what I need to pursue my various projects. And, their presentation on the web-site is informative and extremely easy to navigate. It's still an adventure for me to shop there!

R
Rick · 7 reviews · Experienced 2025-11-17 ·

I’m glad there is a supply that is…

I’m glad there is a supply that is honest and has everything I need for my hobby. Tool, paints, supplies, everything!

M
Mario 54US · 6 reviews · Experienced 2025-11-21 ·

Items came well packaged

Items came well packaged, exactly as describe, high quality products, very please and a good price, one item was not shipped, they advice that it was removed and not charge for it. Great Store, good service amd high quality items.

G
Gerry Estabrook · 17 reviews · Experienced 2025-11-18 ·

I'll order again.

The blades are great came well packed and in good shape. Give them a go.

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