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Midasbuy

ClaimedCollecting reviews

802 reviews

3.1802 reviews
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About Midasbuy

Data updated
Website
midasbuy.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
510 reviews
Replies to negative
71% (204/287)
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[email protected]midasbuy.com

About this business

Midasbuy is the official recharge store by Tencent. We have established official partnerships with 30 game companies and game studios around the world to jointly create a safe and convenient recharge store for ten of million players. Please click here to submit your order, the quickest way to contact our support team. Our customer service will prioritize your feedback! Learn more about midasbuy!

Written by the business, not verified by us.

Is Midasbuy legit?

Midasbuy (midasbuy.com) has a 3.1 out of 5 rating on OK.one, based on 802 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, App, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering a fast, safe, and straightforward way to purchase game currency, noting that it features amazing discounts and reliable shipping. People consistently highlight the reliable service and helpful application features, making it a highly trusted and convenient option for all their mobile gaming needs. However, some customers also noted issues with successfully receiving their digital purchases properly. Reviewers mentioned occasional difficulties with getting game items credited directly to their accounts, alongside struggling to reach responsive live support for help with these problems.

Auto-generated from all reviews of this business. For reference only.

What people say

D
DoUnited States · 2 reviews · Verified · Experienced 2026-04-14 ·

Well hard to provid pictures to provide…

Well hard I provid pictures to provide proof of purchase and I didn't get then battle pass gear and loot

Reply from Midasbuy2026-04-16

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with the details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

D
DoUnited States · 2 reviews · Verified · Experienced 2026-04-15 ·

Haven't gotten to try it kinda hard to…

Haven't gotten to try it kinda hard to navigate the Page for your game but it works

Reply from Midasbuy2026-04-16

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with the details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

SI IliassMorocco · 1 review · Experienced 2026-04-15 ·

​Money taken but order "incomplete" – Worst support experience

​Review: ​I am writing this to warn other players. I made a purchase for a UC pack via mobile payment (Maroc Telecom), and even though the full amount was deducted from my balance, the system shows the order as "Incomplete." ​I have provided absolute proof from my mobile carrier showing the successful recharge and the subsequent deduction of funds. I even provided the verification SMS codes that were sent by Midasbuy to my phone to authorize the transaction. Despite this undeniable evidence, the support team continues to give automated responses claiming the payment wasn't finished. ​The money is gone from my account, but I have received nothing. This platform takes your money and then makes you fight with your bank or carrier instead of taking responsibility for their delivery errors. This was my last purchase here. Be very careful—you might lose your money with zero help from their side. ​Date of experience: April 14, 2026

Reply from Midasbuy2026-04-16

Dear player, We appreciate your feedback and take it very seriously. To help us resolve this issue promptly, please provide us with your player ID and a screenshot of the bill interface. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Thank you for your patience, and we look forward to resolving this for you. Best regards, The Midasbuy Team

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