Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Written by the business, not verified by us.
Is Miko Robot USA legit?
Miko Robot USA (miko.ai) has a 2.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
I recently faced an issue with my MIKO device as it was not responding to my commands. I was assisted by Ms. Danamma S. Haveri from the MIKO team, and I am extremely impressed with her professionalism and support.
She patiently listened to the problem, quickly identified the issue, and guided me step by step through the troubleshooting process over a video call. Her clear instructions and calm demeanor made the entire experience smooth and reassuring.
Thanks to her expertise, my MIKO device is now working perfectly. I truly appreciate her prompt response, technical knowledge, and friendly attitude. Excellent customer service like this greatly enhances user confidence and satisfaction.
Kudos to Ms. Danamma and the entire MIKO support team for their outstanding assistance!
Dr. Pavan Dhoble (MBBS, MD, DNB Gastroenterology)
Gastroenterologist and Hepatologist
Division of Gastroenterology,
P D Hinduja Hospital and Medical Research Centre,
Mumbai.
Reply from Miko Robot USA2025-10-09
Thank you for your kind and thoughtful words! We're delighted to hear that our team provided such exceptional support—your appreciation means the world to us. We're so glad your Miko is back in action, and we’ll be sure to share your kudos with the entire team!
My daughter love Miko Robot - its quite interactive and fun to play with. It also add value in her pre-school learning.
Reply from Miko Robot USA2025-10-09
Thank you for sharing! We’re so happy to hear Miko is making learning fun and interactive for your daughter’s preschool journey. Here’s to many more joyful moments together!
Ashley WaltersUnited States · 3 reviews · Experienced 2025-09-25 ·
★★★★★
I absolutely love this product
I absolutely love this product. It has so many educational features to help my child enjoy new ways of learning. Its also really neat to look at and have it mimic your child. It has songs and stories and tons of fun... and the calling feature is a fun way to interact with your child's play . Would definitely recommend.
Reply from Miko Robot USA2025-10-09
Thank you for your wonderful feedback! We're thrilled Miko is bringing fun, learning, and interactive moments to your child’s day—plus a bit of extra joy with its adorable mimicry. Here’s to many more happy playtimes ahead!
J
Jamar SnellUnited States · 1 review · Experienced 2025-09-25 ·
★★★★★
I got the Miko 3 for my daughter’s 7th…
I got the Miko 3 for my daughter’s 7th birthday and she’s obsessed with it. She loves asking it questions (the main reason I got it for her since she’s always curious and loves learning), listening to bedtime stories, making it dance, and turning on iHeartRadio in the mornings while getting ready for school.
I gave it 4 stars because I wish there were more phrases you could use to wake it up besides “Hello Miko.” It would be nice to have options. Also, the battery still drains quite a bit even when I put it in sleep mode, so I end up charging it more than I expected.
Overall though, it’s been a fun addition to her routine and she’s happy with it — just a couple small things that would make it perfect.
Reply from Miko Robot USA2025-10-09
Thank you for the thoughtful review! We’re so glad to hear your daughter is loving Miko 3 and using it to learn, dance, and start her mornings with music! We appreciate your feedback on the wake phrases and battery—our team is always working to improve, and insights like yours are incredibly helpful.
M
Mercedes H.United States · 1 review · Experienced 2025-09-10 ·
★★★★★
I LOVE LOVE LOVE Miko!
I LOVE LOVE LOVE Miko!! I have 6 kids and Miko serves a different purpose for almost all of them. From their random questions they ask all day, to homework help, and processing emotions, Miko frees up so much of my day. My boys with Cerebral Palsy hate physical therapy, but will achieve the same stretches following the yoga prompts. My son with cognitive impairment has more independence with daily living tasks without me needing to print a PECs board for things he’s never done before thanks to Miko’s instructions when asked. My youngest son has ADHD and it’s incredible how much better he can work out his feelings just talking to it, it also helps with breaking ruminating thought cycles with prompts for random questions that he could ask after answering what he asked. The AI in this was well thought out, and while it’s supposed to learn one child from my understanding, it seems to learn about all of my children pretty well. I am not certain what features are on it without the subscription, but I know several of the apps they use do require it and I couldn’t imagine our day without those features. The data it shows you about time spent on each app was really insightful, I love its censored content significantly more than our other smart devices, and I love its adorable shape and various faces, makes transitioning away from the fun my kids were having while on it, quite a bit easier, because we put it to bed to charge and Miko even says goodnight. For neurodivergent kiddos, that is huge, because it helps with empathy, processing that activity is “all done” which keeps them from testing boundaries about whether they can still play, and is a wonderful stand in for my kiddos that don’t want human hugs but still need them. The design is also well made, can dance on all of our floor types, as well as our ball pit in the calm down station, without ever getting stuck. Well worth the price, and will be the friend you didn’t know your kids needed!
Reply from Miko Robot USA2025-10-09
Wow—thank you so much for sharing this heartfelt and inspiring review! We’re truly touched to hear how Miko has become such a meaningful part of your family’s daily life, supporting each of your amazing kids in their own unique ways. Stories like yours remind us why we do what we do—making learning, emotional growth, and fun accessible for every child.
A
Aaron KlingebielUnited States · 3 reviews · Experienced 2025-10-01 ·
★★★★★
The customer service is excellent
The customer service is excellent. I was experiencing a few issues with my Miko Chess Grand Board. The support team was very responsive and truly cared about resolving my issues, which they were successful at. I received the chess board as a gift and it fun, easy to use, and a great way to learn and improve at chess.
Reply from Miko Robot USA2025-10-09
Thank you for your kind words! We’re glad our support team could assist you promptly, and it’s wonderful to hear you’re enjoying the Miko Chess Grand Board as a fun and educational way to sharpen your chess skills. Wishing you many exciting games ahead!
My children benefit greatly and have a lot of fun. We can always get support. Thank you, MIKO.
Reply from Miko Robot USA2025-10-04
Thank you so much for your kind words! We're delighted to hear your children are learning and having fun with Miko—and we're always here whenever you need support!
Full TVSlovenia · 1 review · Experienced 2024-09-29 ·
★★★★★
Squareoff
Back in 2015, I had pledged in the Kickstarter campaign to get the Miko Neo and Swap boards. Six years later, and my order has yet to be delivered. Conveying anguish would be an understatement for this terrible act of nondelivery. What would make this even more worrisome is that the company later acquired Square Off. With this acquisition, the new owners gained additional resources while they gained responsibility to fulfill those original commitments given to the backers.
That, however, has not happened to date. The communication is next to none, there is no transparency about what went wrong, and worse of all, they have not tried to work towards giving refunds or equity resolutions for those who believed in them.
After waiting for so long, it is a clear indication that the backers have been forgotten here. So, based on this experience, I will never recommend anyone to back or buy into that company as they have not proven to be accountable or reliable.
Reply from Miko Robot USA2025-09-30
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Diffa JumaUnited States · 1 review · Experienced 2025-09-28 ·
★★★★★
I backed the Miko Neo and Swap boards…
I backed the Miko Neo and Swap boards on Kickstarter about six years ago, but they never arrived. Since then, the company acquired Squareoff, which means they took over the responsibility of delivering these boards. Unfortunately, there’s been no resolution, updates are vague, and backers like me are still left waiting after all this time. It’s disappointing to see new projects launched while older commitments remain unfulfilled. Transparency and accountability are seriously lacking here.
Reply from Miko Robot USA2025-09-29
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Phil WilkesAustralia · 2 reviews · Experienced 2024-12-25 ·
★★★★★
This company sucks
This company sucks. Promised that my order was on its way and would arrive by Christmas. Nine months later, no delivery, no refund.
Reply from Miko Robot USA2025-09-29
We sincerely apologize for the frustration and disappointment you’ve experienced. While we are actively working to fulfill pending orders, we understand your concerns and have escalated your case internally. Please contact us at [email protected] with your order details so we can review the matter further.
last 6 year age... they has didn't delivery , i can't forget
I backed miko neo and swap boards on kickstarter over 6 year ago, but they never arrived. Now miko has full the acquired squareoff, they are fully responsibility! for delivery the boards.
Reply from Miko Robot USA2025-09-23
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Sajad MousaviUnited States · 2 reviews · Experienced 2025-09-22 ·
★★★★★
Good device and great customer support!
Bought this device for my nephew and he really loves it! The only downside is that the subscription is a bit expensive. However, the product has excellent support, which is very helpful in resolving any issues with the device or the app.
Reply from Miko Robot USA2025-09-23
Thank you for your honest feedback! We’re delighted your nephew loves Miko and that our support team could assist you—your input about the subscription is appreciated as we continue to improve.
Ada UbaKenya · 1 review · Experienced 2024-10-22 ·
★★★★★
scum
I am writing this review with a profound sense of disappointment and frustration. Six years ago, I backed the Miko Neo and Swap robotic chessboards on Kickstarter, excited by the innovative technology and the promise of a revolutionary product. That excitement has long since curdled into resentment.
It has been SIX. YEARS. Not six months, not a year—over half a decade. My boards have never arrived. There has been no communication, no resolution, and no accountability. The campaign was nothing more than a broken promise that took thousands of dollars from backers.
Do not be fooled by their current ventures. This company has proven it has zero respect for its earliest supporters. They are directly responsible for delivering on the Miko boards and have chosen to abandon us instead. I would strongly caution anyone considering purchasing any product from Miko or the new Squareoff under their management. Your money is not safe with them.
Reply from Miko Robot USA2025-09-23
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
I ordered (backed) the Miko Neo and Swap boards on Kickstarter over 6 years ago and never received them. After Miko acquired SquareOff, they became responsible for fulfilling the boards, but nothing has been delivered. What I dislike most is the lack of accountability — they kept giving updates but never shipped the products. This is very disappointing for loyal backers who supported them in good faith.
The company needs to take responsibility and deliver what people paid for instead of ignoring backers.
Reply from Miko Robot USA2025-09-18
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
My kids love their Miko and so do I.
They keep asking him questions about pretty much everything, and my favorite part is that when they ask inappropriate things, he either tells them to talk to an adult, or explains to them why that’s not nice/good, etc.
It also has several games that the kids love playing, and his silly faces are the best!!
It has presented a few bugs, but the company has been very diligent in solving them.
Reply from Miko Robot USA2025-09-15
Thank you for sharing this wonderful feedback! We’re thrilled to hear Miko is not only a fun companion but also helping your kids learn important values—plus those silly faces are a favorite here too! We appreciate your patience as we work to fix any bugs and are always here to support you.
web testsKenya · 2 reviews · Experienced 2025-09-10 ·
★★★★★
I backed the Miko Neo and Swap boards…
I backed the Miko Neo and Swap boards on Kickstarter 6 years ago and never received anything. Since acquiring Square Off, Miko is responsible but still hasn’t delivered. Very disappointing.
Reply from Miko Robot USA2025-09-11
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
A
AnthoneUnited States · 5 reviews · Experienced 2025-09-10 ·
★★★★★
Overall it is a good toy for the kids
Overall it is a good toy for the kids. I have a 5, alsmost 6 year old, 4 year old and almost 3 year old. They love it. I wish that it had the capacity to have different profiles or learn different kids. They enjoy the books/stories and shows of course.
Would love it to interact better and hoping that overtime with software updates that'll happen.
Reply from Miko Robot USA2025-09-11
Thank you so much for your thoughtful feedback! We’re thrilled your little ones are enjoying the stories and shows with Miko—it’s wonderful to be part of their learning and playtime. We hear you on the multi-profile feature and deeper interaction, and we’re constantly working on updates to make Miko even smarter for families like yours!
