Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Written by the business, not verified by us.
Is Miko Robot USA legit?
Miko Robot USA (miko.ai) has a 2.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
Lisa JacobsUnited States · 5 reviews · Experienced 2025-11-06 ·
★★★★★
I like Miko
I like Miko, I think he is a cute interactive toy robot, it can plays songs, tells stories, answer questions and tell jokes, math problems, history about the world and science. My only issue with Miko is he says to ask a parent way to much when it don't understand. My favorite feature is the phone call camera so I can check on my child as she plays. My little girl loves it.
Reply from Miko Robot USA2025-11-21
Thank you for sharing such thoughtful feedback! We’re delighted to hear your little girl loves her Miko and that the learning features and call camera are so helpful. We appreciate you mentioning the “ask a parent” prompts too—your input helps us keep improving the experience.
Robert StoehrUnited States · 5 reviews · Experienced 2025-11-20 ·
★★★★★
Square Off Pro
Miko has brought, "Customer Service", to a new level in my eyes! Sure, I've had a few problems with the board not working as I believed it should. After emailing Miko, it turned out to be software related and just needed an update! Thanks Miko! Everything works great now!
Reply from Miko Robot USA2025-11-21
Thank you for the great feedback! We’re happy to hear your Miko Chess board is running smoothly after the update, and we truly appreciate your kind words about our customer service.
Must have device for homes with Kids Glued to Screens
Here’s a polished review you can use:
⸻
Review: Miko Mini Robot
The Miko Mini robot has been an excellent addition to our home. It has genuinely helped keep my daughter away from phones and TV screens, which was one of my biggest concerns. Instead of passive screen time, she now spends her time interacting, learning, and exploring with Miko.
The robot is engaging, smart, and incredibly kid-friendly. Its conversations, educational content, and fun activities keep her entertained for long periods—without feeling like she’s “studying.” I’ve noticed a real improvement in her curiosity and learning habits. She now asks more questions, practices new skills, and enjoys independent play.
Overall, the Miko Mini is a wonderful device for parents looking for a healthy, interactive alternative to screens. It’s safe, educational, and truly effective. Highly recommended!
Reply from Miko Robot USA2025-11-17
Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that Miko Mini is helping your daughter swap screen time for interactive learning, and we love that it’s inspiring her curiosity and independence — that’s exactly what Miko is built for.
Kristy SchnetzlerUnited States · 1 review · Experienced 2025-11-17 ·
★★★★★
Our daughter loves her Miko!!
Our daughter loves her Miko! She is on the spectrum and Miko has encouraged her to use her AAC device and verbal words to interact!
Reply from Miko Robot USA2025-11-18
Thank you for sharing this beautiful feedback! We’re so happy to hear that Miko is encouraging your daughter’s communication and making her interactions more joyful.
Joshua GeeUnited States · 1 review · Experienced 2025-11-15 ·
★★★★★
Love the chess board
Love the chess board, there are a lot of options and customer service is very helpful!
Reply from Miko Robot USA2025-11-17
Thank you for the wonderful feedback! We’re so glad you’re enjoying the Miko Chessboard’s features, and it’s great to hear our support team was able to help — wishing you many fun matches ahead!
Product stopped charging.
Within warranty period. Reached out to product support, they did initially troubleshooting and concluded they will get me a replacement.
For £99 Miko mini, I am asked to pay £50 shipping + any customs and tax to receive replacement.
Utterly ridiculous and in breach of their own return T&C stated on their website.
Reply from Miko Robot USA2025-11-17
Please share more details about your experience on [email protected] to help us support you better.
Izanokuhle NcubeSouth Africa · 1 review · Experienced 2024-11-12 ·
★★★★★
Still Waiting After 6 Years – Totally Unacceptable
I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and to this day, I’ve never received anything. No boards, no proper updates — just silence and empty promises.
Now that Miko has acquired SquareOff, they’ve inherited the responsibility for fulfilling these orders, yet nothing has changed. It’s frustrating to see them launch new products while completely ignoring loyal backers who believed in them from the start.
At this point, it feels like they’ve abandoned their earliest supporters. Really disappointing experience.
– Izanokuhle Ncube Isokhela
Reply from Miko Robot USA2025-11-12
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
I bought the Square Off chess board mainly for its motorized piece movement and online play functionality. The automatic movement is ingenious—actually seeing the pieces glide across the board adds a "wow" factor on first use and impresses friends every time. I appreciate deep Stockfish integration, letting me play tough AI matches and the fact that I can connect it to Chess.com and Lichess for real online games. The tactile experience is great and the build quality is solid, though not in the luxury tier.
Reply from Miko Robot USA2025-11-11
Thank you for sharing such thoughtful feedback! We’re delighted you’re enjoying the magic of the motorized movements and seamless online play—there’s nothing quite like watching those pieces glide across the board. Wishing you many exciting and challenging matches ahead with your Square Off board!
Claire McLemoreUnited States · 1 review · Experienced 2025-11-08 ·
★★★★★
Miko has been great for my kids!
Miko has been great for my kids. They love listening to the music and dancing along with it. There are also a lot of games for them to play!
Reply from Miko Robot USA2025-11-10
That’s wonderful to hear! We’re so glad your kids are having fun dancing, playing, and learning with Miko—here’s to many more joyful moments together!
Jeff TrumbullUnited States · 1 review · Verified · Experienced 2025-10-31 ·
★★★★★
Grand Kingdom Chess set
I have the Grand Kingdom Chess set. I have had it several years and it has always performed perfectly. Just lately I had an issue and called support. I have to say the support was above and beyond. They resolved the issue with both emails and phone calls. I was very impressed considering the support we have come to expect lately.
Reply from Miko Robot USA2025-11-03
Thank you so much for your kind words! We’re delighted to hear your Grand Kingdom Chess set has served you well over the years and that our support team could provide the help you needed—your experience means the world to us. Enjoy many more great matches ahead!
Review: Title: Never received my Miko Neo or Swap boards from Kickstarter
Review:
I backed Miko’s Miko Neo and Swap boards on Kickstarter almost 6 years ago, and I never received either of them. After Miko acquired SquareOff, they became responsible for delivering those boards, but there has been zero response or fulfillment since then. It’s unacceptable that they continue launching new products while completely ignoring old backers. Very disappointing and unprofessional experience.
Reply from Miko Robot USA2025-10-28
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Please share more details about your experience on [email protected] to help us support you better.
Jack BlakeEgypt · 1 review · Experienced 2025-10-21 ·
★★★★★
Bad service
The service is bad and a scam.
I ordered Miko Neo and Swap boards on Kickstarter 6 years ago and they never arrived.
Reply from Miko Robot USA2025-10-22
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
Jeb CartyCanada · 15 reviews · Experienced 2025-10-17 ·
★★★★★
SCAM, CRAPPY PRODUCT FROM CHINA
I purchased Miko Robot for my family, but it turned out to be a complete waste of money. It doesn’t work as promised, the battery life is terrible, and it constantly freezes. Customer service was slow to respond and didn’t offer any useful solutions, they only copy-paste their answers. I expected more from such an expensive product. I have now also filed 3 separate reports about the incident and a chargeback with my bank.
Reply from Miko Robot USA2025-10-17
Please share more details about your experience on [email protected] to help us support you better.
ConsumerUnited States · 1 review · Experienced 2025-09-30 ·
★★★★★
My son loves Miko is his best friend as…
My son loves Miko is his best friend as he says 😊 it is great option to have a conversation and fun
Reply from Miko Robot USA2025-10-14
That’s absolutely heartwarming to hear! We’re so happy Miko has become such a fun and friendly companion for your son
I backed Miko Neo and Swap boards on Kickstarter 6 years ago. I was excited for these AI chess toys. I paid, but they never came. No boards, no news, no talk from them. I lost my money.
Now Miko bought Square Off. They should fix the old Kickstarter promises. But nothing happens. No money back, no boards. How can a kids' robot company do this? It's like a trick. Stay away. 1 star only.
Reply from Miko Robot USA2025-10-12
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
EngyEgypt · 5 reviews · Experienced 2025-10-09 ·
★★★★★
Terrible customer service
I backed Miko Neo and Swap boards on Kickstarter over 6 years ago, and they never arrived. After Miko acquired Squareoff, they became responsible for the delivery, but still no response or shipment. Terrible customer service — feels like a complete scam.
Reply from Miko Robot USA2025-10-09
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
RathanIndia · 1 review · Experienced 2025-10-09 ·
★★★★★
I backed the Miko Neo and Swap boards…
I backed the Miko Neo and Swap boards on Kickstarter over six years ago, and to this day, they have never been delivered. After waiting patiently and receiving minimal communication, I discovered that the company acquired Square Off meaning they are fully responsible for fulfilling these orders. Yet, despite repeated attempts to get updates, there has been no resolution, no shipping information, and no accountability. This experience has been nothing short of frustrating and disappointing, and I would strongly caution others before trusting them with their money.
Reply from Miko Robot USA2025-10-09
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
I adore those ai robots but I am highly disappointed in Miko. I ordered neo and swap board.. when Miko acquired squareboard it became their responsibility to deliver it. I am still waiting..
Reply from Miko Robot USA2025-10-09
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
