Mirozza (mirozza.com) has a 5.0 out of 5 rating on OK.one, based on 17 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Talking with the owner of the company , i was looking for high quality fixture because of failed fixtures from 2 leading manufacturers. I am thrilled so far and just appreciate a company who answers the phone and talks to you!!!!
When the original faucet I wanted got back ordered I ordered a Mirozza because it was well reviewed online and in stock. It arrived fast and at first I wasn’t sure if it was as nice, but I didn’t want to delay my kitchen. To my pleasant surprise, the quality really shines when it’s installed. It looks and feels great, saved me over 500 bucks and lost time, and the owner was lovely and highly communicative even when I was thinking about returning it before the install. I’m so glad I kept it! It’s rare these days to find a company that you can tell really cares about its products and this one is it.
Dear S.K, Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me. I completely understand your initial hesitation, especially when you had your heart set on a different faucet. That makes it even more rewarding to hear that once your Mirozza faucet was installed, it exceeded your expectations in both quality and appearance. I'm especially grateful that you mentioned our communication throughout the process. I believe every customer deserves honest, personal service, and I'm always happy to answer questions and help however I can. Knowing that you decided to keep the faucet and are now so happy with your choice is the best compliment I could receive. Thank you again for placing your trust in Mirozza and for recognizing the care that goes into every product. I hope you enjoy your new faucet for many years to come! Regards, Marek Owner, Mirozza
Great quality, and lovely design. Customer service was outstanding.
Thank you so much, Mark, for taking the time to leave such a wonderful 5-star review. I'm truly grateful for your support and for your kind words about the quality, design, and customer service. It means a great deal to know you're happy with your new Mirozza faucet. I work hard to ensure every customer has an exceptional experience from the moment they place an order until their faucet arrives. Thank you again for choosing Mirozza, it was a pleasure serving you. Marek, Owner
Very well made product..insanely fast ship time and direct owner communication and care. 10000% recommend.
Thank you so much, Courtney, for taking the time to leave such an amazing review! It truly means a lot to me. I'm thrilled to hear you're happy with the quality of your Mirozza faucet and that it arrived so quickly. As the owner, I believe every customer deserves personal attention and care from start to finish, so your kind words are incredibly rewarding. Thank you for your trust, your recommendation, and for supporting my small familyowned business. I hope you enjoy your new faucet for many years to come! Marek, Owner
Great faucet with strong flow. Awesome company they actually sent a picture of the faucet before it shipped and it arrived in good condition.
Thank you so much, Marianne, for your wonderful review! I'm so glad you're enjoying your new Mirozza faucet and its strong water flow. I'm also happy you appreciated receiving a photo of your faucet before it shipped. I personally inspect every faucet here in Chicago before it leaves for its new home, and sending that photo is my way of giving customers extra confidence that they're receiving exactly what they ordered. Thank you for your trust and for supporting my small family owned business. I truly appreciate it! Marek, Owner
After going through 2 or three different Moen and Kohler products in our kitchen — each one not lasting even 8 years, I was so excited to see someone recommend these all metal kitchen faucets. We ordered two for our kitchen and installed them a week ago and I am just THRILLED with them. The hardest part of the install was getting the old faucets off because parts were rusted and broken. The Mirozza faucets feel substantial and really nice. They’re very sleek and clean looking, the finish is very nice and they don’t hold spots from our hard water. They’re were easy to install. The flow pressure is really nice. They just seem wonderful and like they are going to last. We’re so happy with this purchase.
Wow, thank you so much for taking the time to write such an incredible review. Reading feedback like yours is exactly why I started Mirozza. It means a lot to hear that after going through several Moen and Kohler faucets, you decided to give my brand a chance. I designed these faucets with one goal in mind: to build a kitchen faucet using as much metal as technically possible, so homeowners don't have to keep replacing them every few years. Hearing that you immediately noticed the solid feel, beautiful finish, and strong water flow is incredibly rewarding. I'm also glad the installation was straightforward—other than convincing those old rusty faucets to let go! 😊 Thank you again for putting your trust in Mirozza and for supporting my family-owned business. I truly appreciate your kind words, and I hope your new faucets serve you and your family reliably for many years to come. Warm regards, Marek Owner, Mirozza®
Good communication, fast shipping, and excellent packaging. Arrived with the shipping box looking a bit worse for wear but the actual item packaging was still in perfect shape.
Thank you so much, Becka, for taking the time to leave a 5-star review. I truly appreciate your kind words and am glad to hear that your faucet arrived safely despite the shipping box having a rough journey. I put a great deal of care into making sure every faucet is packaged properly before it leaves my hands, so it's wonderful to know the packaging did its job. Thank you for choosing Mirozza. I hope you enjoy your new faucet for many years to come, and please don't hesitate to reach out if I can ever be of assistance. Warm regards, Marek Owner, Mirozza®
We are very happy with our Mirozza kitchen faucet. It's attractive, well designed, and made from quality materials. We had a hansgrohe faucet before this one that cost twice as much but looks and feels much cheaper, and has not been very effective with our hard city water. We also appreciated that Mirozza is a family owned, American business, and the owner himself emailed to check whether we were happy with our purchase. It feels good to support small businesses staffed by real human beings!
Hi Kristina, Thank you so much for taking the time to leave such a thoughtful and detailed review! I am incredibly grateful for your kind words, and I am absolutely thrilled to hear how much you are enjoying your new Mirozza kitchen faucet. Your feedback completely made my day. Hearing that our design and quality hold up so well against a much more expensive competitor (especially against tough city water!) is the ultimate compliment for me. As a family-owned, American small business, your support means everything. Thank you for recognizing the real people behind the brand and for being a wonderful part of the Mirozza family! Marek Owner, Mirozza
Customer service is excellent! No bots! Marek answered the phone and answered all my questions! Three times! He knows what he sells and helped me select the correct size faucet for my sink. He is friendly, knowledgeable, and helpful. The Elston was sent quickly and packed well. The shipper damaged one side of the shipping box, but the faucet was packed securely inside in its own cushioning, so it didn't get damaged. The installer said the faucet was easy to install. It looks sleek and is operating well. The white triangle part is only used on thin sinks like stainless steel.Marek emailed me when the faucet was shipped. Communication with Mirozza is rare and can't be beat. I love the Elston faucet and hope it holds up as great as the customer service is. The installer said the faucet was heavy duty, excellent quality, and he will be buying Mirozza for his next kitchen faucet! I also bought a soap dispenser. It was easy to install, looks nice, and pumps easily. It will he a little tricky to fill because it's behind my garbage disposal. Marek and Mirozza are 5 star all the way! I highly recommend! Zero disappointment in this purchase! Thank you Mirozza! I'll be back to purchase from your bathroom line coming this fall!
Thank you so much for taking the time to leave such a detailed and thoughtful 5 star review. I truly appreciate it. It was my pleasure speaking with you and helping you choose the right faucet size for your sink. At Mirozza®, customer service is personal : no bots, no runaround, just real help whenever you need it. I’m very happy to hear that your Elston faucet arrived quickly, was well protected inside the box, and installed easily. Even though the outside shipping box was damaged, this is exactly why we take packaging seriously and make sure every faucet is cushioned properly before it leaves our hands. I’m also glad your installer noticed the heavy duty build quality, that means a lot, especially coming from someone who installs faucets professionally. Thank you as well for mentioning the soap dispenser. One helpful note: the Mirozza® soap dispenser is actually very easy to refill from the top. You simply lift up the pump part and pour the soap directly through the opening , no need to crawl under the sink or remove the bottle from below. Hopefully that makes refilling much easier, even with the garbage disposal nearby. Thank you again for trusting Mirozza®, for your kind words, and for recommending us. I’m truly grateful, and I’ll be very happy to help you again when our bathroom line launches this fall. Marek Mirozza®
Thank you Marek for great service and exceptional quality faucet. Our new faucet is beautiful and we are very pleased to be getting so many compliments. Our plumber mentioned that it was one of the easiest installs he’s done and amazed at the great quality compared to other „top brands”. We will definitely be recommending these faucets to others and looking forward to their upcoming bathroom fixtures! We love supporting small family businesses and this is a great one, would give them more stars if I could.
Thank you so much for this incredible 5-star review Kathy. I truly appreciate your kind words and your support for Mirozza. It means a lot to hear that you’re happy with the faucet, the quality, and the service. I especially loved hearing that your plumber noticed how easy the installation was and commented on the quality compared to other “top brands.” That is exactly what I work so hard to deliver: beautiful design, solid construction, and quality that can be felt right away. I’m also very grateful that you’re already getting compliments and that you would recommend Mirozza to others. As a small family business, that kind of support means everything. Customers like you help this brand grow, and I don’t take that for granted. Thank you again for choosing Mirozza. I’m excited to keep building the brand and can’t wait to share our upcoming bathroom fixtures with you. Regards, Marek Owner, Mirozza®
I am super pleased with my Mirozza faucet. The quality was outstanding and it is reflected in every detail down to the shipping. Hands down the best faucet and a great price point, lead free, no plastic and manufactured in Chicago!! 👏👍 Looks awesome too.
Thank you so much, JN! We truly appreciate your wonderful review and are thrilled to hear how happy you are with your Mirozza faucet. It means a lot that you noticed the quality in every detail — from the faucet itself, to the materials, finish, packaging, and shipping experience. I also want to clarify one important detail with full transparency: Mirozza is proudly headquartered in Chicago, and every faucet is personally inspected here by us before shipping to our customers. Our faucets are currently manufactured in our partner factory in China, where we are able to maintain our high standards for lead-free certification, solid construction, premium components, and beautiful finishes at a much more reasonable price point. If we manufactured every faucet here in Chicago today, the cost would likely be significantly higher — probably starting around $800 per faucet. That said, one of my goals as Mirozza continues to grow is to eventually manufacture small specialty batches right here in Chicago. Thank you again for supporting our small Chicago-based brand. We’re grateful for your trust, and we’re so happy your faucet looks awesome and delivered the quality experience we work hard to provide from start to finish. - Marek, owner
The faucet we've recieved is PERFECT. Stylish, functional, and made from high quality materials. Wildly better than all the plastic filled garbage at big box stores - and at a competitive price.
Thank you so much, Ian! I truly appreciate your wonderful review. It means a lot to hear that your Mirozza faucet feels perfect in style, function, and quality. I put a lot of care into offering faucets made with premium materials and avoiding the plastic-heavy construction that’s become so common in many big box store faucets, so your feedback really hits home. Thank you for choosing Mirozza and for recognizing the value I work hard to deliver. I’m grateful for your support! Marek ( Owner )
Amazing customer service. Amazing product. Can’t go wrong.
Thank you so much for your kind words. I truly appreciate you taking the time to share your experience. “Amazing all around” is exactly what I strive for, so hearing that means a lot to me. From the first message to the final product in your home, my goal is always to make the entire process smooth, personal, and worth it. If you ever need anything down the road, don’t hesitate to reach out, I’m always here to help. Thanks again for your support, it really means a lot. Marek Owner, Mirozza®
Best customer service around! Went out or their way to make sure we were happy with our purchase. Products are beautiful and very well made! Extremely satisfied with everything we purchased. Would highly recommend.
Todd, this was an awesome review to read , thank you. I put a lot of focus on making sure every customer feels taken care of, so hearing that we “went out of our way” really means a lot. That’s exactly how I want Mirozza to feel: personal, responsive, and dependable. I’m also really glad you’re enjoying the faucets. They’re built to be something you appreciate every single day, not just out of the box. Thank you again for your support and for recommending us, it genuinely means a lot to a small, Chicago-based brand like ours. Marek, Mirozza®
I had no idea that even with a reverse osmosis filter, many faucets still leach lead into drinking water. Once I learned that, I couldn’t unsee it. That’s why I chose a lead-free certified Mirozza faucet in matte black with gold accents and customized the matching drinking water faucet to the same finish. When it arrived, I was honestly impressed. So often, what you read online and what you receive are two different things. Here, the quality is real. You can feel it immediately. It’s solid, perfectly balanced, and beautifully made. Every curve, every joint, every tiny detail, feels intentional. Even the packaging shows how much care went into it. The customer service is also amazing, as I asked extra questions. I’ve been using it for a few months now, and I truly love it. It feels premium every single day and gives me peace of mind knowing my kids and I drink safe, truly clean water.
Angie, Thank you so much for this wonderful and thoughtful review. I truly appreciate you taking the time to share your experience with Mirozza®. As a small brand, this is exactly why I do what I do. A kitchen faucet should not only look beautiful and feel premium — it should also be safe, properly certified, and built with real care. Knowing that your Mirozza® faucet gives you peace of mind for you and your kids means everything to me. I’m also very happy I could customize the matching drinking water faucet for you. Those little details matter, and I’m glad the quality, finish, packaging, and customer service all lived up to what you expected. Thank you again for trusting Mirozza® and for sharing such a meaningful review. It truly means a lot. Marek Owner, Mirozza®
I love my new Mirozza faucet. Exceptional customer service - Marek answered all of my questions and was very helpful. Quality build, fast shipping ! Highly recommend!
Thank you so much for your kind words and for taking the time to share your experience. I’m thrilled to hear that you love your new Mirozza® faucet. It was my pleasure to help answer your questions, and I’m very happy to know you were pleased with the quality, customer service, and fast shipping. Your support and recommendation truly mean a lot to me and to Mirozza®. Thank you again. — Marek, Owner of Mirozza®
Customer service was top notch, installation was a breeze, and the quality can’t be beat. Thanks again
Thank you so much for the 10/10, this truly means a lot to me. I’m really glad to hear everything from customer service to installation and overall quality met your expectations. That’s exactly the experience I work hard to deliver with every Mirozza® faucet. I also appreciate you taking the time to share your feedback, it genuinely helps the brand grow and reach more people looking for a reliable, high-quality faucet. If you ever need anything down the road, I’m always here to help. Thanks again for your support!
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