Mometrix Test Preparation (mometrix.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews; 50 of them were added in the last 12 months. Last updated 2026-08-11.
I understood it would have practice test it dose not and categories but no categories. its just paper cards which I could have done at home. Very unhappy
Reply from Mometrix Test Preparation2025-10-16
If you haven't done so already, please reach out to our Customer Support team and they'll be happy to help you. There is a link provided in the flashcards for an online practice that they can help you locate. You can email them at [email protected] or call them at 1‑800‑673‑8175 during normal business hours.
Their normal business hours are 8:30am to 5:00pm (Central Time Zone) Monday through Friday.
I give this 4 stars because of the packaging. The books came in a box that was opened with bulging ripped paper sticking out of it that had nothing to do with the books themselves. Very strange! The books were a tight fit. Other than that, it was fine.
Reply from Mometrix Test Preparation2025-10-16
Thanks for your review and feedback. We're not sure what happened there, but thanks for letting us know!
I just feel it will me remember on what I took on my classes
Reply from Mometrix Test Preparation2025-10-09
Thanks for the kind review!
P
Paul Tibbetts · 1 review · Experienced 2025-09-21 ·
★★★★★
I will update the review…
Original review was an exaggeration on my part. I was called shortly after I sent the review. All good for now.
Reply from Mometrix Test Preparation2025-09-25
Thanks for the review, and we're glad our CS team could get you squared away! Please don't hesitate to reach back out if there's anything else we can do!
H
HD · 1 review · Experienced 2025-09-09 ·
★★★★★
Course errors and poor customer service
CHC course is filled with grammatical and formatting errors that will make you question the accuracy of the information provided.
Their "flash cards" are a joke.
I shared concerns with customer support. I never asked for a refund or anything of the like.
The response I got simply stated "Thank you for your feedback. We're sorry that you are dissatisfied with the course" along with instructions on how to cancel my subscription.
They didn't bother to apologize for the mistakes or anything.
When I pointed out the poor customer service response, they canceled my account (without my consent).
I would not use this service if I were you. STEER CLEAR!
We are so sorry you never found your ebook order from 9/23/2024. We wanted to let you know we've reached out to you from our [email protected] email address to start trying to make this right.
S
Sarah Munoz · 1 review · Experienced 2025-09-01 ·
★★★★★
I would not use this for studying for EPPP
I would not use this for studying for the EPPP!! The questions were wayy easier than they should have been, the information was way too vague and was missing a lot of critical information, and they just recycle the same questions over and over again in practice tests, so you are just memorizing their answers. AVOID AT ALL COSTS!
Reply from Mometrix Test Preparation2025-09-09
We're so sorry to read you had a poor experience with our EPPP guide. Our team is already investigating this product, and if you haven't done so yet we'd appreciate hearing from you directly. You can contact us at [email protected]
A
Andrew Beguin · 2 reviews · Experienced 2025-09-05 ·
★★★★★
Studying for PANRE
The questions are many times poorly worded. Several grammatical errors. Also several answers are plain wrong. Other answers are marked wrong in the answer guide. It's not terrible but be careful. For the money I would expect a better review before publishing. Will not buy again and do not recommend.
With that said it did make me question them and research the correct answer which was valuable.
Reply from Mometrix Test Preparation2025-09-09
We're very sorry to hear that our PANRE guide didn't live up to your expectations. We're already looking into this to see what went wrong, and if you haven't done so yet we'd appreciate hearing from you directly. You can contact us at [email protected].
t
tearwoo · 1 review · Experienced 2025-07-25 ·
★★★★★
Mometrix CPHQ Prep
Though the tests were difficult, they more than prepared me for taking the CPHQ exam. I passed with a high score - 727/800.
Reply from Mometrix Test Preparation2025-07-31
Wonderful! Thank you so much for sharing, and CONGRATS for passing with such a high score!
A
April Bond-Lindblom · 1 review · Experienced 2025-07-17 ·
★★★★★
I had two weeks to prep for HESI A2…
I had two weeks to prep for HESI A2 nursing school entrance exam. Upon taking the pre-test my scores were ok but not good. After spending two weeks prepping with the course, I took the test and excelled and scored in the 90th percentile on all sections. Mometrix did that for me. HIGHLY recomended
Reply from Mometrix Test Preparation2025-07-24
WOW! This is awesome! Thanks so much for giving our Course a shot, and congratulations on doing so well!
V
Van Ziebarth · 1 review · Experienced 2025-06-28 ·
★★★★★
Never received the product
Never received the product. Customer service was not helpful or very polite. Thank you for reading.
Reply from Mometrix Test Preparation2025-07-03
We are so sorry for your missing item, Van. There are few things as frustrating as a missing package, and we're very sorry this has happened to you.
Having read through your interactions with our CS team, it's worth mentioning that they weren't being rude—we really *can't* do anything about missing Amazon orders. When any product is ordered through Amazon, it is Amazon that needs to be contacted. And while we are very sorry your product never arrived, our CS team correctly and kindly relayed this information to you when you reached out to us.
If you haven't reached out to Amazon yet, please do so ASAP so that they can work with you to get the product to you.
I love mometrix with all my heart it helped me for my PERT for all 3 sections. When I first did my tests I failed all 3 but after watching their videos I passed the writing and reading sections, this was all thanks to their videos, they explain everything in a great way and its easy to understand #lovemometrix
Reply from Mometrix Test Preparation2025-06-26
Wow, what a WONDERFUL review! Thank you very much for your kind words and for sharing your story! And CONGRATULATIONS on passing!
This review guide was not for the MCOLES licensing exam. I’m sure this test review was applicable to pre police academy study. I couldn’t use it to study for the MCOLES test.
Reply from Mometrix Test Preparation2025-05-05
We're so sorry to hear you didn't find your guide to be more helpful for your studies. Please know you can contact our Customer Support team at [email protected] or by calling us at 1‑800‑673‑8175.
J
Jonathan · 2 reviews · Experienced 2025-04-14 ·
★★★★★
This is only for the PMH Nurse Cert
This is only for the Psychiatric Mental Health Nurse Certification Test Prep. TBH about 90% of the information is excessive and is not useful for passing the test. They give you a 150 question pre-test and 4 150 question practice tests. For my particular test bank only about 50/750 questions could be used to extrapolate or infer answers from for about 20% of my test. The format for the test was changed last September and the reason why I purchased the program was because they said they had updated content to reflect the new test. I found that this was not the case. For instance, the section on cultural competence of the test was very specific in terms of how certain behaviors of certain cultures during interview and assessment should be interpreted by the nurse. None of these nuances were delineated in the study guide which just gave a broad sense of only a few behaviors such as handshakes, a general guide to eye contact, and spacing. I found this pattern to be true for most of the information for review content. A few of the test questions on the practice exam were a little more specific, but nothing like the questions that were on the actual exam. I used the study guide for 2 months, paid $150, and it was useful for only 20% of my test. Not worth it IMO. My experience at work was the most useful and really the 20% that was related were things that most people could guess because it was pretty obvious to anyone with even basic nursing knowledge.
Reply from Mometrix Test Preparation2025-04-17
We are so very sorry to hear about your poor experience with our guide. It is of course never our intention to mislead or produce material that is not the very best it can be, and we are sorry you found your guide to be lacking and unhelpful. Please know you can contact our Customer Support Team at [email protected] or by calling us at 1‑800‑673‑8175 during normal business hours.
Thanks for the review! Best of luck on your exam, and happy studying!
A
Aurora · 1 review · Experienced 2025-03-03 ·
★★★★★
Mometrix was so helpful
Mometrix was so helpful! I passed my PTCE yesterday after using Mometrix for a month! I needed some customer service help because I forgot to cancel my subscription, and they responded immediately and were so helpful and kind! So grateful for Mometrix! It is a great study tool! I will definitely be using it again in the future!
Reply from Mometrix Test Preparation2025-03-06
Wow, thank you so much for sharing this! We love reading such wonderful feedback on both our materials and our people, and yours praises both! Thank you very, very much! And congrats on passing!
Questions were similar to what was on the CPEN. Study guide is an easy read and broken down well though mostly used this as a review to freshen up on areas I wanted to review. It’s hard to find CPEN practice exams so I’m glad I used this before my test. I also used them before my TCRN and CEN exams as well. Was able to just review questions that were wrong and look at rationales for the correct answer
Reply from Mometrix Test Preparation2024-10-17
Wow, this is a fantastic review! Thank you very much for sharing!
