Great experience all around
Great experience all around. Competitive price, super easy to book and the flight experience was truly first class.
About Monarch Air Group
Data updated- Website
- monarchairgroup.com
- Category
- Travel & Vacation
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 67 reviews
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Is Monarch Air Group legit?
Monarch Air Group (monarchairgroup.com) has a 5.0 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 67 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Tramy the account executive manager is…
Tramy the account executive manager is very helpful, she goes above and beyond thr service needs and constantly follows up from start to end of trip to make sure their is no issues. Definitely recommend Monarch Air Group for chartet needs.
Good communication
Good communication, great pilots, great plane
Plane was superb
Plane was superb. Pilots were fantastic. Friendly yet very professional. Pilots knew their job! Ryan was exceptional with communicating and staying in touch along the way. Best I have experienced! Catering both ways was very good but not over the top with quality. However no complaints from the family. I will highly recommended Monarch Air Group to my associates and partners. Yet pricing is a strong element in the decision process for myself and those in my circle. Overall experience was 5 Star ! Ron Carlsbad, NM
I had a wonderful experience with Joey…
I had a wonderful experience with Joey at Monarch Air start to finish. I told him what I wanted to pay for a last-minute trip to The Masters, and although he couldn't meet initially, I felt no pressure to pay more. we did come up with a solution to make it a round trip which was a win-win for both of us. the pilot Will was excellent too. he taught me a lot about flying, was on time, professional, calm, and had very smooth take offs and landings. I would highly recommend Joey and Monarch Air, and will definitely use again for private aviation needs. thank you!
Attention to detail
Attention to detail, communication, and ultimate flight experience were all exceptional.
Tramy was wonderful to work with
Tramy was wonderful to work with! It was a very quick turnaround and she was fully accessible to make all the last minute changes. The client enjoyed the flight experience and the pricing was in line with other companies. Thank you!!
Our jet charter with Monarch was an excellent experience in all respects
Our jet charter with Monarch was excellent. Shay was terrific to deal with- professional, courteous and attentive. She was prompt and thorough in responding to all of our requests and inquiries and handled all issues with clarity and efficiency. The aircraft we flew on was top of its class. We highly recommend Monarch and hope to continue working with them on our future charters.
Shay made the trip seemless and…
Shay made the trip seemless and enjoyable for everyone. She kept us all informed throughout the entire trip. Great experience for our family.
Booked with Monarch twice
Booked with Monarch twice. Booking staff (Allen) was awesome both times. Easy booking process, too. Top notch service.
US to Curacao
Allen helped me accomplish a very difficult move from the US to Curacao with dogs in tow. So many details needed to be organized with the move and the timing was critical. Allen was always responsive and handled every detail. We could not have accomplished this without Monarch or his incredible support. We all arrived safe and sound and had a very enjoyable flight!
Monarch and Tramy are THE BEST
Monarch Air Group is THE BEST and Tramy was unbelievably helpful in helping me when I was in a pinch (and it was at 4am)! Such great communicators and a safe, easy quick flight. Both pilots were extremely kind and accommodating. Would recommend over and over!
What an amazing experience!
What an amazing experience! From Ryan's help and guidance to the wonderful crew on the plane. We could not have imagined a smoother process.
Everything was as expected
Everything was as expected, Ido did a great job and was responsive
Got us a plane within 2 hours of…
Got us a plane within 2 hours of calling and saved our day!
Ido did everything he said he would and…
Ido did everything he said he would and the flight went off without a hitch.
Highly Recommend
Ryan was professional & responsive. Booking was easy & clients had an excellent experience. Highly recommend and plan on utilizing Monarch/Mercury again in the future.
Monarch Air is simply the best way to…
Monarch Air is simply the best way to travel privately without a doubt. What made it so simple was the impeccable and detail oriented customer service that I received from Joey!!! He knew exactly what I needed and when I needed it! Not only that but he assisted me the whole way through the process and even called and checked in on me multiple times to make me feel at ease. He is truly an asset to the company and should be commended for his outstanding customer relations skills. Not only did we receive such amazing service but we gained an amazing friend for life!!! He truly went above and beyond!
Chanel was absolutely wonderful
Chanel was absolutely wonderful, originally had the flight scheduled for 2 days away, the doctor decided my mother could get out a day early, found us a jet that could go that day as long as we could confirm before noon, it actually was confirmed after noon but the plane still got there only 10 minutes later then the original Dept time, the 2 pilots were excellent and professional, couldn't have been a better experience!
Professional, expedient and friendly.
This was our first time flying private and Chanel made the entire experience very positive. She was thorough and friendly, making sure all of our needs traveling with our dog were readily met. The entire process was seamless, making who, what, when, where and how we could expect things to progress. The pilots were professional, friendly and the flights went smoothly. Loved working with Chanel and the Monarch Air Group team