very accomodating
Pilots were amazing! we needed a very quick schedule to get 3 people to Nashville for a family emergency... the airplane was ready in record time
Monarch Air Group (monarchairgroup.com) has a 5.0 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 67 of them were added in the last 12 months. Last updated 2026-08-10.
Pilots were amazing! we needed a very quick schedule to get 3 people to Nashville for a family emergency... the airplane was ready in record time
We had a fantastic experience with Monarch Air Group, Booking was simple, communications were timely, and the crews were on time, friendly and professional. The aircraft was clean and comfortable, and the pilots made the flight smooth and enjoyable. Shay at Monarch accommodated our schedule and needs with excellent customer service. Will definitely fly with them again!
Fantastic quick service by text and email to secure a last-minute charter on 12 hours notice. Very grateful to Ido for his prompt work to secure a flight for me.
Shay was incredible setting up our trip. Made our trip so easy and was always checking in throughout the trip until we landed back home. I’ll definitely be using her again in the future!
This was my first charter and Joey made the experience fun, enjoyable and he was so communicative -- especially with my first time nerves. I would recommend Monarch and especially Joey, my point of contact is amazing!
Siera was just amazing. She listened and jumped into action to get me a flight completely ad hoc. I went from deep in the ditch to making my important meeting in NYC with 30 minutes to spare. Rabbit out of a hat and she looked after EVERY detail. Outstanding responsiveness, empathy, communication and RESULTS! 6 stars out of 5 experience.
Shay on the ground handling details and our pilots, Mike and Neal, made our flight outstanding! We took care of the business we needed to handle and returned home that afternoon. The plane was clean and fast, and the flight and logistics were smooth. Can't recommend them enough!
Tramy from Monarch Air Group was absolutely the best to work with, and handled every detail of my trip effortlessly and made the entire experience seamless. Thanks to Tramy's professionalism in handling my itinerary, I knew from that moment I was in great hands with Tramy's oversight. The service and care that Tramy has shown me, is exactly why I will always return to Monarch Air Group to continue working with her, and knowing I am in great hands.
Ido with Monarch was very responsive and kept in touch with us before and during our travels. The pilots were very friendly and professional, the flights were on time, and the aircraft was very clean and comfortable.
Highly recommend Monarch Air Group!!! They had many options for airplanes and pricing that was less than my options with my current contract with a private jet company. The communication from my contact, Felip, was OUTSTANDING…He texted me to let me know the plane was ready to go and followed up as well. It is great you do not need a long term contract to use them. Pilots were very friendly. It was just a fantastic experience. Thank you.
Fast sevice, great pilots, smooth ride, fun treats
Great job from start to finish.Your representative was top notch and very helpful throughout the entire process.We will definitely us Monarch again.
So great! Great pilots and amazing plane such a great experience
Flight was on time, they sent me all the information I needed prior to the flight, and the captain was extremely nice to all of us in the flight. Overall an excellent and very pleasant experience. Would book again 100%!
Had a major change of plans in a very foreign land and Allen turned our travel challenge into a very successful trip. He worked around the clock to put together our trip in under 24 hours. Simple solution to a challenging travel adventure. Highly recommend this group.
The service, planes and pilots were incredible
The plane was first class. The departure and arrival times were on the money. Nicole, our stewardess was fantastic. Mr Franks was a true professional in dealing with us.
everything worked out perfectly. daria was helpful and professional at all times. pilots were also helpful and professional. will go to monarch again for travel needs.
Seamless. 5 star
68 reviews matching