Don Stockton was very helpful with my…
Don Stockton was very helpful with my purchase and it was a pleasure talking with him...
About Monex Deposit Company
Data updated- Website
- monex.com
- Category
- Money & Insurance
- Location
- United States · Newport Beach
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 50% (1/2)
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Is Monex Deposit Company legit?
Monex Deposit Company (monex.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Smooth operation
Frank Castro does not waste time. Good communication skills.
Reply from Monex Deposit Company2026-05-22
Thank you for your comments. We are glad to hear you are happy with your account representative! C. Collins Monex
Good communication service
Very understandable
I had a great experience buying my…
I had a great experience buying my precious metals from Mr. Art C. Levine because he was very friendly, approachable, and a real professional. I was very satisfied with his honesty and integrity by doing this transaction. It is very difficult to trust a total stranger for the first time, and he earned my trust.
Seamless purchase & excellent customer…
Seamless purchase & excellent customer service
Amazing people ask for Arthur Levine…
Amazing people ask for Arthur Levine ext2854. True gentleman and veteran in the game.🙏🏻
Answered my questions
Answered my questions Immediate pricing Mark up low Easy to work with Thanks you
Really nice to hear a human answer the phone
It was really nice to hear a human answer the phone, ask how she may help, and then connect me to a Monex rep. Travis was able to answer my questions and provided advice on which coins had the best current pricing. Overall, the prices were lower than another vendor I had considered. Travis also set me up with a new account and provided the info needed so I could wire the money today. Thank you Monex staff.
Scamming Customers?
For reason that I can’t explain Monex Deposit Company has been jerking me around for two months. I sent them back silver coins that I bought from them 20 years ago just to sell straight up and I still haven’t been paid. I get mail with all these transaction notices and I call and they say oh we’re going to send a check. I never get a check. I’m not getting my calls returned. It’s time to go to the California Attorney General.
Reply from Monex Deposit Company2026-04-30
Our goal is to provide all customers with excellent service, we apologize you feel we did not provide you with this level of service. As we are unable to identify your customer account using only the first name provided, please contact a Monex Sales Director who will gladly assist you and answer any questions you may have. C. Collins Monex
Quick and easy to own gold!
The purchase was straightforward
The purchase was straightforward. All my questions were answered professionally. It was done in a timely manner, very professional.
When my representative was not yet in.
When my representative was not yet in an associate handled my desired transaction. When Frank Gonzales came in he called me to confirm my order and new email and address. All my contacts with Monex have been personable and professional. DP Hartson, MD
Great layout was simple and smooth.
Lees goes above and beyond!
Nav is wonderful
Receive from Kelvin
Monex is knowledgeable with today's metals market.
Monex is always up to date with what's happening in the metals market and my rep, Nav, is always willing to go out of his way to answer my questions with patience. I feel comfortable working with Monex and have been a customer for over 10 years. Their pricing is very competitive with what I'm seeing in the market place and usually a little lower overall.
Tony reached out to me
Tony reached out to me. He made my transaction easy and stayed with me on the phone to ensure I wired the payment correctly.
Art is the best
Art is the best. He is trustworthy.
I have been business with Don for years…
I have been business with Don for years and his service is outstanding, very much apreciated.