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Money & Insurance

MoneyLion

202 reviews

3.9202 reviews
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About MoneyLion

Data updated
Website
moneylion.com
Category
Money & Insurance
Location
United States · Sandy, UT 84091
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
98% (50/51)
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Is MoneyLion legit?

MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.

What people say

J
Ja'colby Dawun Harris美国 · 2 reviews · Experienced 2026-07-26 ·

Great job on this app

Reply from MoneyLion2026-07-27

Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood! 🥳💗

M
Michael Lee美国 · 1 review · Experienced 2026-07-08 ·

Moneylion is the best cash advance app

Moneylion is the best cash advance app, that I used,, I tried 10 other but wasn't easy as this one

Reply from MoneyLion2026-07-27

You’re the wind beneath our financial wings. Thanks for the review, legend!💸💗🤩

C
Cameron Joseph Belk美国 · 3 reviews · Experienced 2026-07-25 ·

This app is honestly amazing

Reply from MoneyLion2026-07-27

Huge thanks for the sweet words! Hearing this kind of feedback totally makes our day. We’re lucky to have you as a member of our crew! 💪🤗

T
Terri G Valenzuela美国 · 1 review · Experienced 2026-07-24 ·

Customer Service

I've expressed my opinion in previous question. I don't agree with being charged a 7.98 fee each time I request a 100.00 Give me the option of selecting more than a hundred at a time, and charge the fee only once. I don't completely understand the tipping ...we are already getting charged for the initial request .

Reply from MoneyLion2026-07-27

We sincerely appreciate your input and thanks for the feedback! We’re striving for those five stars and look forward to reaching that goal with you! 🎯💯

J
Jwms美国 · 3 reviews · Experienced 2026-07-23 ·

This app is user friendly.

Reply from MoneyLion2026-07-24

Thanks for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion.

J
Jennifer Mills美国 · 3 reviews · Experienced 2026-07-22 ·

This is my second review of this…

This is my second review of this dishonest company. I told them not to take the repayment out of my checking account by email and chat well in advance. They did anyways and my checking account has been negative $500. Them taking the full amount out at once also violates their own repayment policy. Oh they responded after my first bad review promising to take care of everything. LIES! Now they are asking if it was really them that took that money out! Yes, and I sent them screenshots of my bank statements showing proof of it and my negative balance. I have also sent them a copy of their own repayment policy.

Reply from MoneyLion2026-07-23

Sorry to hear this was your experience. We've reached out to you via email so we can look into this and help make things right. Thanks for giving us the chance to follow up!

A
Andre Treml美国 · 3 reviews · Experienced 2026-07-19 ·

Impressive

Reply from MoneyLion2026-07-22

Huge thanks for the sweet words! Hearing this kind of feedback totally makes our day. We’re lucky to have you as a member of our crew! 🤩🎉

D
Donnie the Don美国 · 1 review · Experienced 2026-07-20 ·

Very reliable service !

Very reliable service !! Fast and quick

Reply from MoneyLion2026-07-21

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion. 😎🤩😍

K
Karen美国 · 1 review · Experienced 2026-05-12 ·

This place is a joke

This place is a joke. I waited 1 hour and 10 to speak to the fraud dept and when I finally did she didn’t email me like she was going to do so I could send a police report on fraud. I don’t recommend they have let a fraudster create an account for my mom. It’s been 10 working days sense I have heard back. Don’t use this company.

Reply from MoneyLion2026-07-22

Hi Karen, we know this has been frustrating, and we’re sorry for the hassle. Let’s get it sorted—just fill out this form and our Customer Advocacy team will jump in to help from there: https://mlion.info/customerhelp.

N
Nancy W from WA美国 · 11 reviews · Experienced 2026-07-20 ·

Very easy to work with

Very easy to work with. I’m very happy with my experience with them.

Reply from MoneyLion2026-07-20

Having you in our crew is a privilege and a half! Thanks for hitting us up with that positive review—you’re a rockstar! 🚀😍🙌

C
Cindy美国 · 4 reviews · Experienced 2026-04-03 ·

There so easy to work with helps when…

There so easy to work with helps when you need it or they try to do there best and they answer any questions you may have

Reply from MoneyLion2026-07-20

Having you in our crew is a privilege and a half! Thanks for hitting us up with that positive review—you’re a rockstar!🤩💸

C
Concerned Citizen美国 · 1 review · Experienced 2026-07-19 ·

Loyal Customer for Years

I have been using this service for years and their automated system all of a sudden got confused on when my direct deposits hit even though its every 2 weeks like always. I asked for them to move my instacash repayment to match back up and they let me know i will be penalized for that, doesn't matter to them if you have been a loyal customer. Do not use them. This was also after being disconnected 7 times by 7 agents in chat. EDIT to response: I never heard back from anyone at Moneylion at all. Unable to change review.

Reply from MoneyLion2026-07-23

We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!

N
Nina Sue Kunz美国 · 1 review · Experienced 2026-06-01 ·

So far im happy with experience

Reply from MoneyLion2026-07-20

Thanks for trying out our products and giving us the lowdown! We’re stoked to hear that you’re getting the most out of them. We’re striving for those five stars and look forward to reaching that goal with you!😇🫶

F
Fields Tyrek美国 · 1 review · Experienced 2026-07-19 ·

I love MoneyLion it allows me to keep…

I love MoneyLion it allows me to keep track of all my finances, helps build credit and so much more

Reply from MoneyLion2026-07-20

Whoa, thanks for the epic review! Your praise is basically our world now!💗🥳🙌

D
Daniel Huston美国 · 2 reviews · Experienced 2026-07-17 ·

Easy to navigate and they do what they…

Easy to navigate and they do what they say

Reply from MoneyLion2026-07-20

Thanks Daniel for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals!

A
Anthony Saenz美国 · 2 reviews · Experienced 2026-05-13 ·

A $500 so called refund was taken out…

A $500 so called refund was taken out of my Moneylion account on May 13th, 2026. That so called refund sent that account into a negative $440 balance immediately. Said refund was not returned to me in any form whether it be credited back to my financial institution or a check. I have sent bank statements for the last 2 months showing the refund has not been sent or deposited into my bank. All correspondences have been through E-mails since calling the posted phone numbers do not work. The standard numbers are phone banks only take information note complaints but offer no remedy. Even a request to speak to a supervisor is ignored. Even when assured that a supervisor will return a call is given none are followed up on.

Reply from MoneyLion2026-07-20

We sincerely appreciate your input. We’re sorry for the experience you’ve had. A member of our team has reached out to you directly to assist further. We look forward to hearing from you and resolving this together.

M
Megan C.美国 · 5 reviews · Experienced 2026-07-17 ·

Love money lion

Love money lion. Very convenient and easy to use.

Reply from MoneyLion2026-07-17

We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come! 🔥🏆🎯

M
Mohammad S美国 · 1 review · Experienced 2026-07-16 ·

honestly one of the best apps

honestly one of the best apps. the extra cash offers, managed investments and credit offers are my favorites in moneylion.

Reply from MoneyLion2026-07-16

Thanks for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion.🔥😎

P
Pun美国 · 6 reviews · Experienced 2026-07-13 ·

completely awful experience left me…

completely awful experience left me feeling scammed

Reply from MoneyLion2026-07-17

We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!

B
Brian Morehead美国 · 1 review · Experienced 2026-07-08 ·

Love this app

Love this app. Customer support is always amazing.

Reply from MoneyLion2026-07-13

You’re officially our favorite person today! Thanks for the shoutout!✨💰