MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
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Susan Walton · 1 review · Experienced 2026-06-21 ·
★★★★★
Effective Listening
Overall this is an efficient lending opportunity especially when you need funds quickly. They also teach you about money management and they have a funny AI tool yet, customer service is superior in every way. I am impressed with the follow through on a particular issue that team member circled back to me in a email to make sure everything is done correctly.
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Gloria · 7 reviews · Experienced 2026-08-06 ·
★★★★★
I could not get approved after…
I could not get approved after insisting I would be
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Mike Vargas · 1 review · Experienced 2026-08-07 ·
★★★★★
Helped me when I was desperate
Reply from MoneyLion2026-08-07
MoneyLion + You = A match made in fintech heaven. Appreciate the glowing review! 💰🌟
Used to be great, I think something has changed...
I have had this app for at least a couple of years. After the first couple times of requesting Instacash, I was regularly approved for at least $700 in Instacash. I think something has changed with this app, because I recently paid back my $700 Instacash balance and was subsequently approved for...$50. What??? I was approved for more than that the FIRST time I got an Instacash advance. I used to be able to count on MoneyLion in a pinch, and suddenly can't anymore and don't know why? I definitely understand that one should be able to live without relying on these apps, but I was hit with several unexpected expenses one after another and also ended up being on a medical leave and it was just nice to know that Instacash was available if I needed it. It helped me several times when I was in a pinch. I'm not sure what changed, but I don't anticipate using this app anymore since my available Instacash advance was consistently $700 and is now only $50.
Reply from MoneyLion2026-08-03
We are very sorry to hear about your experience with Instacash. We'd appreciate a chance to review your account and see how we can help. Please email us at [email protected], and a Customer Advocate will reach out to you directly.
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Jason Babcock美国 · 8 reviews · Experienced 2025-09-20 ·
★★★★★
Well in case you haven't heard…
Well in case you haven't heard this money lion app seems to have something for everyone...
It's got an unusual name.. MONEY LION aka "💵-🦁"
I was trying to build up my credit score and will only a 600 TU score and a 585 EX score I was easily approved for a $1000 instant loan and an additional 1150 instant loan a month later.
I wasn't in any need of the extra cash but I parked it and followed the repayment instructions to gain valuable credit building data which immediately lowered my utilization rate and also shot up my Credit Mix and Credit Utilization metrics .
Reply from MoneyLion2026-08-03
Appreciate your review! We're working towards those five stars and can’t wait to hit that goal together! 🎯❣️😍
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Anthony Fletcher美国 · 1 review · Experienced 2026-07-01 ·
★★★★★
Very helpful and they always get the…
Very helpful and they always get the help you need very upfront with everything they help you with
Reply from MoneyLion2026-08-03
Thanks Anthony for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!😇🙌💰
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Lick Her美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
They are really helpful
Reply from MoneyLion2026-08-03
Thanks for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals! 🤑🎉🤩
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Vincent Deon Howard II美国 · 6 reviews · Experienced 2026-08-01 ·
★★★★★
I not sure what to do but I love money…
I not sure what to do but I love money lion
Reply from MoneyLion2026-08-03
Thanks for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you 😘❤️🔥
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Jane Doe美国 · 3 reviews · Experienced 2026-06-15 ·
★★★★★
Amazing company helps you get money…
Amazing company helps you get money when you need they also help you providing amazing customer support that gladly honesty wants to help people.
Reply from MoneyLion2026-07-30
We’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen! 🌟💰✨
This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew the repayment when it came due. I have no idea what the excess $3.00 was, but I paid it because it was hanging around for a month. My next reason for the loss of a star is because even though I completely paid the balance due, I received (and continue to receive) an email saying that I need to make the payment. I assure you, it has been made in full. I'm not sure if that's a technical glitch, but it's very annoying. So all-in-all, this is to say that MoneyLion offers a good service, but there are some issues to be worked out. Communication could be a little better, and certainly clarifying such things as a stray $3.00 debt need to be addressed. WHAT WAS IT FOR?? And WHY wasn't it paid with the payment?
Reply from MoneyLion2026-07-30
Thanks for leaving a review and sharing your feedback. We'd love to hear more about your thoughts. If you'd like to reach out, just send us an email at [email protected], and we’ll get in touch! 🌟
I had no issues applying for an account.
I was able to reschedule a payment date through customer service with no problems.I would recommend Moneylion to my family and friends.The Moneylion customer service reps are professional and helpful.
Reply from MoneyLion2026-07-29
Thanks for the feedback! We’re striving for those five stars and look forward to reaching that goal with you! 🔥🎯
Thanks for trying out our products and giving us the lowdown! We’re stoked to hear that you’re getting the most out of them. Keep the feedback coming! 💯🥳💪
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WANDA美国 · 2 reviews · Experienced 2026-07-27 ·
★★★★★
A lifesaver
I stated using Money lion i think in less than a year. The service has been great! As soon as I pay off the loan the money comes in right away which is a big help to me. i would recommend Money Lion to everyone.
Reply from MoneyLion2026-07-27
We’re pumped you’re pumped! Thanks a ton for being the absolute best part of MoneyLion! 🤩🤝