Special Hardwood Products (monocoat.us) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
E
Eloise Hall · 1 review · Experienced 2025-02-27 ·
★★★★★
Jason is an absolute superstar
Jason is an absolute superstar, and probably saved our bond in a new apartment.
After moving into a NYC rental less than a month ago, we had just got our couch cleaned professionally and within a few moments - realised there were some very large dark splattered stains across our wooden floor. Through this, we discovered the floorboards arent sealed/finished, and the chemicals used had left the most insane stains all across the apartment. Panicking, I googled methods of getting it out, and found SHP website and immediately called for assistance. Jason responded to the situation suggesting I immediately use some household distilled white vinegar and white cotton rags to lighten the stains, and it has seriously made a huge impact on the severity and notability of the stains. A real life hero.
My husband is a woodworker and has made many custom pieces for our home. We went through hurricane Helene and had three feet in our house. House was a mess, but every piece of wood furniture with your product is still perfect. Amazing product
A
Andrea Mehler · 2 reviews · Experienced 2023-04-18 ·
★★★★★
Thank you so much for Timely delivery
Thank you so much for Timely delivery. Happy with my purchase.
Reply from Special Hardwood Products2023-04-20
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://specialhardwood.com/
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
877-928-9663
R
Rick smith · 5 reviews · Verified · Experienced 2022-10-25 ·
★★★★★
order arrived really fast
Reply from Special Hardwood Products2022-10-31
We're glad you received your order quickly! Thanks for taking the time to leave a review, Rick. Please let us know if you need anything more, and best of luck with your project.
Ships fast. Great product. Easy to apply and looks great
Reply from Special Hardwood Products2022-10-30
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
First time Rubio Monocoat user. Walnut color on Walnut, live edge slab. Turned out beautiful! Built a bar for my wedding reception and the guests were blown away! Served 100+ guests all night long and the stain/finish on the Walnut slab held up perfectly! Not 1 single issue was found the next morning!
Reply from Special Hardwood Products2022-10-25
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
Great instructions, easy to apply, fabulous looking and feeling Matt finish. I used this for a rainbow wood cap on a pony wall around a living room stairwell, a portion of which is a bar facing the TV and fireplace. I am a reasonably accomplished hobby woodworker and have used numerous quality finishes (including rub on) over the years, this was one of the more unique ones - Great grain and color highlighting. I tried both pure and natural on sample products and found the white in the natural not to work in my case as well as pure.
Reply from Special Hardwood Products2022-10-24
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
Excellent customer service as well as outstanding product
Reply from Special Hardwood Products2022-10-21
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
It’s Rubio. Does exactly what it says on the tin!!!! Great product and easy to apply. Surplus wipes right off and dries in good time. Smells like heaven too.
Reply from Special Hardwood Products2022-10-14
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
I love the store and I love the product! Everyone is so helpful! No one comes to my home without commenting first on the floors. Questions? I always just ask. The folks there are so amazing! This is a Wonderful product. Durable, beautiful, timeless.
Reply from Special Hardwood Products2022-10-14
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
J
Jim · 1 review · Verified · Experienced 2022-10-01 ·
★★★★★
Product looks great and the application…
Product looks great and the application was simple and straightforward. The accelerator was well work it as I was able to apply to a dining table and have it in the house in use in two days and it looks great.
Reply from Special Hardwood Products2022-10-11
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
C
Chicago Dave · 2 reviews · Verified · Experienced 2022-10-10 ·
★★★★★
no issues with the service
no issues with the service, easy to order. Was not quite as dark as I felt the picture showed but color is not always easy to show exactly.
Reply from Special Hardwood Products2022-10-10
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
Shipping was great, answering questions not so great .....
Shipping was great, I had a question and called Oxford, GA and was advise to get in touch with the Texas office. I sent them an email on Sept. 28 and the response which I received on the same day, was to ask a question that I had answered in my original request. I answered the question again and have not received an answer back immediately. Friday, Sept. 30, I followed up with another text and today is Oct. 6, and I have not heard back.
Reply from Special Hardwood Products2022-10-10
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
Great product and great people. Very knowledgeable and helpful. We use UnoCoat on 100% of our Euroil jobs.
You can’t go wrong.
Chip Auten
Auten Wideplank Flooring
This is a great source for all your Rubio Monocoat needs. Real people answered the phone (usually by the second ring), answered my many questions, and promptly sent what I needed. Tammy and Mark are great!
Reply from Special Hardwood Products2022-09-19
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
I USED YOUR PRODUCT ON A WHITE OAK ISLAND, EASY TO APPLY, LOOKS GREAT.
I HAVE A CUSTOMER THAT USED YOUR PRODUCT ON FLOORS AND CABINETRY THRU OUT THEIR HOME. iT HAS BEEN 2-3 YEARS STILL LOOKS GREAT.
I HAVE USED WACO OIL FOR MANY YEARS, THIS IS A GOOD ALTERNATIVE.
Reply from Special Hardwood Products2022-09-19
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
S
Susan Walters · 1 review · Verified ·
★★★★★
So easy to apply perfectly!
I was very impressed at how easy it was to apply. I wanted an oil-based stain in an unnatural color and this was amazing. Smooth and easy to apply, the color was perfect and even, with no preconditioning, wet edge or overlap.
Reply from Special Hardwood Products2022-08-31
Thank you for your review. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
P
Paul Elder Dragon Ass Millwork · 1 review · Verified ·
★★★★★
Keep it simple great results
My order was shipped within an hour or so of placing my order online . I called in with a question the lady who happened to answer the phone Had just processed my order and was very helpful . I followed the instructions to a T and couldn’t ask for better results it was easy . There is nothing complicated about it keep it simple . The product goes a long way . I will be using it on many of my future projects .
Reply from Special Hardwood Products2022-08-30
Paul,
Thank you for the great review, glad we were there to help. "Keep it simple "is right too many folks make science out of it. We are here if needed on future projects.
D
David Chase · 1 review · Verified ·
★★★★★
uneven coverage
I received and applied the samples and they did not seem to apply evenly. Darker shades and lighter shades on the same piece of wood.
Reply from Special Hardwood Products2022-07-29
Thank you for your review. If you would like to contact us and we will gladly assist with helping you to prepare your sample for a more desirable result. Should you require any additional assistance please feel free to contact us at (877) 928-9663.
Products and samples can be purchased at our website. A quick link:
http://www.monocoat.us
We are available Monday - Friday, 8 AM - 4:00 PM EST.
Special Hardwood Products
Monocoat National Master Distributor
877-928-9663
http://www.monocoat.us/
