Montessorigeneration (montessorigeneration.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently share that the toys are wonderfully crafted, highly engaging, and truly excellent for helping young children learn valuable skills while they play. Many buyers find the online store very simple to navigate when purchasing wonderful gifts for their beloved grandchildren, noting that items arrive promptly.
However, some reviewers were not happy with extended delivery delays and long waiting periods to receive their holiday packages. A few customers also noted receiving damaged products, poor material quality, or experiencing some frustrating difficulties when attempting to contact support teams.
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I have the horrible experience with this company !
I ordered two toys for my granddaughters for their first day in school and one of toys came 2 weeks after the second toy never came month after my order.
When I talk on the phone with my grandmothers they ask me every time when the surprise will come?
I’m checking every day my Shop account and there is no information for that part of the order in the same time every day I’m receiving emails from this company to write a review or get more toys.
Here is my review horrible customer service!
Reply from Montessorigeneration2026-09-04
Hi Elizabeth, thank you for reaching out and sharing your concerns.
We take reports like this seriously and want to resolve it as quickly as possible. However, we weren't able to locate an order matching these details in our system under this account. Could you please reach out to us directly at [email protected] with your order number (or the email/name used at checkout)? This will help us track down exactly what happened and resolve any issue to your satisfaction.
We appreciate your patience and understanding.
the motessori bike i purchased for my grandchild is absolutely, hands down the most used item in his home! since then i've purchased the wooden golf set for him and for another child and they are beloved. my entire experience has been amazing!! customer service is ten stars and products are 20!!!!
Reply from Montessorigeneration2026-09-02
Thank you for the lovely feedback and for your support, Doreen! We are happy to hear that our Balance Bike was such a hit! 😎
Shopping for great toys is easy.
My granddaughter loves to learn and truly enjoys the toys from Montessori.
We have another grandchild on the way, looking forward to finding more great toys.
Reply from Montessorigeneration2026-08-31
Hi Darla, thank you for the feedback! We look forward to continuing to serve you in the future. 😊
My experience has been nothing but stellar as far as the educational toys, customer service, and quality!!! I cannot wait to order more for my grandchildren!!!
I love buying from Montessorigeneration! Their products are made of natural materials and they spark my grandchildren’s little minds to think critically. They are some of the toys that they play with over and over and over. You can’t go wrong with anything you buy.
I love this website and the customer service. I have written two glowing reviews but I seem to have issues getting the code sent. I love the toys and I love the customer service, particularly Emily, who is a real person! I have two grandchildren and I have been encouraged by their parents to only buy them Montessori toys. They are creative and joyful. So far I am waiting for my “long drive” toy which will fascinate my grandson. The switchboard toy was incredible as he worked industrially for hours to turn on and off, switch on lights and place fine tools into small holes! Perfect! I will continue to buy with ease and confidence.
I ordered a rocket for my grandson’s first birthday. The product quality is poor, I received the rocket in damaged condition and the return process was ridiculous. I have sent several emails and received one response but no return instructions. The customer service is nonexistent. There are MANY other companies that have better products and better customer service. I would NOT recommend them at all.
Reply from Montessorigeneration2026-08-28
Hi Pamela, thank you for taking the time to share your feedback. We’re truly sorry to hear that your order arrived damaged and that your experience with our return process was frustrating. This is certainly not the experience we want for our customers.
We’d appreciate the opportunity to look into what happened and see how we can assist. Our customer support team is always here to help, and we’d like to better understand where the process fell short in your case.
Could you please send us your order number at [email protected]? We’ll be happy to review the situation and assist you directly.
We appreciate you taking the time to share this, and we hope to turn this into a better experience.
I ordered a gift for my granddaughter. It was so easy and arrived so quickly!!
I had a question about my purchase after I put it together and customer service AMAZING. THE REPS/employees are so kind and helpful.
Truly a great company on all levels!!
Reply from Montessorigeneration2026-08-28
Hi Beth, thank you for the kind words! We’re happy to hear that everything went smoothly and that our team could help.😊
I ordered four toys for a two year-old. A couple of them seemed to be OK but the others are of questionable quality. I wonder if this organization is Montessori certified. I think they probably are not. Some of the toys seem OK but others don’t seem to be in line with the Montessori theory. Overall, I think the toys are very overpriced. They spent too much money on pretty boxes and bags, when they could put more money into the quality of the toys.
Reply from Montessorigeneration2026-08-26
Hi Lisa, thank you for taking the time to share your feedback with us. We’re sorry to hear that some of the toys did not meet your expectations.
We take product quality seriously and would appreciate the opportunity to look into this for you. Please feel free to reach out to our Customer Support team at [email protected] with your order details and information about the issues you experienced. Our agents will be happy to investigate the situation and assist you with an appropriate solution.
We value your feedback and hope to have the opportunity to make this experience better for you.
I was billed for an item that I never knowingly ordered. I don’t know how it came to be. But they said I could return it for a refund since it was already shipped. Now I am mailing it back at my own shipping expense. There is no clear address where to mail it to it takes Nancy Drew to figure out how to do this. A lot of wasted time to return my $48 toy that I never would have ordered.
Reply from Montessorigeneration2026-08-25
Hi Catherine, thank you for posting your comment here.
We sincerely apologize for the inconvenience. Please reach out to our customer support team at [email protected], and they’ll be happy to assist you directly, provide the return address, and make sure your case is properly taken care of. We truly apologize for the inconvenience and appreciate you sharing your feedback.
I am a Nana of 6 wonderful grandkids, the oldest being 8 yrs old - to the youngest 4 mts. When shopping for gifts I always find something fun, educational and entertaining with Montessori Toys. Last Christmas season I purchased the Wooden Christmas Tree with lights, switches and gadgets.... they all love playing with it for days. These toys inspire imagination and educate while playing. The customer service department is first rate. They are responsive and attempt to answer your question as quickly as the next day. When I give a Montessori Toy, I am confident it will last and be a treasured toy for years to come.
Thank You .... Montessori Toy Craftsman !
Reply from Montessorigeneration2026-08-24
Thank you for your comment, Nana! We appreciate your support.😊
I was in panic mode! I recently purchased one of Montessori’s toys for my classroom. I put down to wrong shipping address as we recently moved. I contacted their team and they immediately responded and assisted me with changing the shipping address. Without their help I would have lost a toy for my classroom and money. Their assistance is greatly appreciated and I sure the kiddos will love the toy…
Reply from Montessorigeneration2026-08-21
Thank you for your comment, Anna! We’re glad we could help and truly appreciate your support.😊
The customer service is above considered and helpful
. I am a Grandma and am slow to do things on a computer ,color choice, page numbers,etc. The customer service was patient and helpful throught
I couldn't believe my eyes when I traveled to Maine for my grandson's first birthday. The post office delivered a baby balance bike and I thought it was the one I bought but my daughter in law said no she also purchased one cheaper on Amazon. Well let me tell you what happen, then we got the one from your company an hour later by Federal Express and it was easy to put together and the one we got from Amazon looked identical but it was not a good fit, it was too tall for my one year old grandson. My son and daughter in law liked the one from your company much better. Little man did too. He was trying to scoot around and definitely able to get on and off of it with no problem. Just remember you get what you pay for!
Luanne
Freeport, TX
As a responsible parent(s) I feel you can never start too early introducing your child(ren) to excellent learning materials. The young mind is hungry for knowledge, curious and as a grandmother myself, it's best to feed that mind. I personally found all purchases made, which have been many, were as advertised, of substantial, of long-lasting quality and based on the well recognized teachings of the Montessori system. Honesty, I cannot stress enough how very important the early years are where the seeds of curiosity and exposure begin creating that solid base to rely on in later school years. Please consider Montessori generation.com for your educational props and materials. Knowledge and understanding how to learn are essential to a quality life and healthy mind.
Reply from Montessorigeneration2026-08-17
Thank you so much for your thoughtful review and continued support! We’re truly happy to hear that you’ve been pleased with the quality of your purchases and the learning experience they provide. It means a lot to us! 😊
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