Professional and Knowledgeable
Professional and knowledgeable group of people. Communications were spot on. They make the process as easy as they possibly can. I have used them twice and would again in a heartbeat.
About Mortgage America
Data updated- Website
- mortgagebankamerica.com
- Category
- Money & Insurance
- Location
- United States · Whitehall
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 50% (1/2)
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Is Mortgage America legit?
Mortgage America (mortgagebankamerica.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Kyle was very helpful and answered all…
Kyle was very helpful and answered all questions!! He was always a phone call away. Made this experience as first time buyers real smooth for us!
Angela is simply the best there is.
Angela is simply the best there is! As always, Thank you for all the hard work!
Excellent
Excellent service
Fantastic
Fantastic! We have used them 3 times. They’re thorough, efficient and have a reputation for being the Rolls Royce of mortgage companies. (It’s desirable when buying a house.)
Great job by Kevin Sutera and Lisa…
Great job by Kevin Sutera and Lisa Andrew. Extremely knowledgeable and helpful. Very smooth process.
Good service
Very accessible, made my mortgage process easy!
Great service team from start to finish
Very efficient and great customer service!
Jason and the team were extremely…
Jason and the team were extremely helpful with options, suggestions, and path forward to help get my mortgage set up. I would not hesitate in recommending them to anyone !
Mortgage America had everything ready…
Mortgage America had everything ready day of settlement. Very friendly staff and informative. Although my fiancé and I did have to resend documents that were already scanned which was our only complaint. A little lack in communication between team members, but over all a reliable company & experience.
Everyone at Mortgage America was incredible to work with !
Everyone at Mortgage America was amazing. Jeff and his entire staff are so knowledgeable and helpful not to mention friendly. I would recommend them to any of my friends, family or anyone. They were a pleasure to work with and took the stress out of obtaining a mortgage. My realtor Ed Spayd of Remax of Reading was also fantastic. Thank You Everyone !!! Jerry Lynch
Excellent customer service and very…
Excellent customer service and very quick process!
Top shelf
Graham and his staff were wonderful throughout the process. There was constant communication every step of the way. If we had any questions someone was always available to answer them. Will definitely recommend to anyone who needs a mortgage
David was thorough and very helpful…
David was thorough and very helpful throughout the entire process.
Chris was great
Chris was great! Closed in less than 30 days. Would highly recommend to anyone
Easy to work with and kept pace.
Mixed Feelings
I have very mixed feelings about my experience. My loan officer was always very friendly and responsive. I suppose I should have been suspicious when he issued a prequalification when other lenders hadn't. I assumed that because he had all of my documents, he knew what he was doing. Unfortunately, two days before my loan commitment was due to the seller, he called to tell me that he had made a mistake in issuing the prequalification. His lack of care and conscientiousness could have jeopardized my ability to purchase a home. He made no effort to rectify the situation - it was entirely on me to scramble and arrange for an alteration to the sales contract. The mortgage processor with whom I worked was absolutely fantastic. She was responsive, transparent, and always made sure that I had the correct information. So, while I found all members of Mortgage America to be extremely friendly and responsive, I do believe that the loan officer acted in an unethical manner.
Reply from Mortgage America2021-08-19
Hi Jennifer, We are truly sorry for the mistake that was made when prequalifying you for your mortgage. Mortgage America strives to provide the best service possible and we have communicated this instance with our Loan Officer. Please accept our apologies and we are hopeful that we can retain your business in the future. Thanks so much, The Mortgage America Team
This is a very efficient and human…
This is a very efficient and human company Satisfied client Maria
Great staff
Great staff. They made buying my house so easy.
We just purchased a home and we used…
We just purchased a home and we used Mortgage America it was so quick and went through smoothly. The people are so polite and they get all paperwork done quickly. I would definitely recommend them.