Mountain Summit Financial (mountainsummitfinancial.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
What people say
B
Brandon · 1 review · Experienced 2023-08-22 ·
★★★★★
charges horrific amounts…
This company charges horrific amounts on top of what loan you ask for. I got a loan for 700 dollars and ended up paying them back 2300 dollars and I paid it back with in 10 days the full amount of 2346.00 dollars and then I guess there was a class action lawsuit I was against them in and I guess I can not get a loan threw them or there bank connections.
J
James Zamow · 15 reviews · Experienced 2022-07-11 ·
★★★★★
They are being sued across multiple…
They are being sued across multiple states for loan sharking, under the guise and exploitation of native American citizens. Its absolutely disgusting.
Reply from Mountain Summit Financial2022-12-27
Hi, James! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
M
M Brown · 1 review ·
★★★★★
Stressed and regretful
I am on my second or third loan from Mountain Summit. They have always been great to work with.. In the past I had no issues and when I call, they are always friendly. This time, however, I am very stressed and upset. I am only supposed to have 3 more payments due, but apparently my first payment took out a day early (12/23 instead of 12/24, which my bank was open so I don't understand why?) and the payment was returned. I haven't missed a single payment since. Instead of adding on another payment at the end or doubling the last payment, I was told ALL of my payments have been pretty much going to interest. I have been getting charged interest daily on a missed payment from December and now owe over $1000 in fees! I checked my phone records and e-mails and only received one e-mail saying the payment was missed. I remember I called and spoke with someone who acted like the missed payment was no big deal, as long as the next one came out it should be fine. This is absolutely NOT fine. I called and asked if anything can be done, if they can work with me or if I could just make an extra payment to cover that first mix up and was told no, I would have to call back to make arrangements. I used to recommend this company to others in hard times but now? I regret it. I'm in a worse spot now than when I started this recent loan.
Reply from Mountain Summit Financial2022-08-26
Hi, Mallory! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. Unfortunately, we are unable to locate an account with the name provided, so please call us at 844-225-6954 or email [email protected] with your contact information. Thank you!
Update: Hi, Mallory! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
B
Brenda M · 1 review · Verified ·
★★★★★
I missed a payment which yes my fault…
I missed a payment which yes my fault but then I paid it the same month and they charged me twice for it did not get it back
Reply from Mountain Summit Financial2022-05-27
Hi, Brenda! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Brenda! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
D
Dondrea Mackey · 1 review · Verified ·
★★★★★
High rates
High rates. Also do not want to settle debt if they can get more interest off of you
Reply from Mountain Summit Financial2022-05-19
Hi, Dondrea! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Dondrea! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
T
Theresa Morrow · 1 review · Verified ·
★★★★★
It was quick and easy but the principle…
It was quick and easy but the principle is extremely high, this is highway robbery.
I took out a loan for $700.00 and have to pay back $2,047.99 that is just to much but I really needed the fund at the time but after everything paid off this will be my last time using this company if the interest was lower it would be perfect. I would’ve have been okay with paying back $1,047.00. Next time I will take the time to find a better interest option.
Reply from Mountain Summit Financial2022-05-06
Hi, Theresa! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Theresa! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
L
Lisette Fithian · 1 review · Verified ·
★★★★★
Great
Great trusting company couldn’t be happier
Reply from Mountain Summit Financial2022-04-01
Hi, Lisette! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
A
April Battle · 2 reviews · Verified ·
★★★★★
Try them, they work with you.
If think they really work with you and assist you in a very timely fashion.
Reply from Mountain Summit Financial2022-03-29
Hi, April! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
D
Dissatisfied Customer · 1 review · Verified ·
★★★★★
Interest is entirely too high
Interest is entirely too high
UPDATE: Today 04/01/22 I spoke with Shelby and she gave me a few options to help move the process along without the interest being drug out much longer. Thank you Shelby for your A+ assistance with my concerns.
Reply from Mountain Summit Financial2022-03-25
Hi, Eric! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Hi, Eric! Thank you for taking the time to speak with us! We hope that we were able to provide you with the 5-Star service you deserve and resolve your concern to your complete satisfaction. If there is anything else we can do, please reach out to us again at [email protected] or 844-225-6954. Thank you!
M
Marcus Kelly · 8 reviews ·
★★★★★
Needed some some cash quick
Needed some some cash quick. This the place to B
Reply from Mountain Summit Financial2022-03-24
Hi, Marcus! We would like to hear more about this situation involving Mountain Summit Financial and discuss it with you further. Please reach out to us at [email protected] with your contact information, and we will be in touch. Thank you!
F
Felicia James · 4 reviews · Verified ·
★★★★★
The refinance was quick and easy to do
The refinance was quick and easy to do.
This refinance came right on time when I needed it most.
Thanks again.
Reply from Mountain Summit Financial2022-03-21
Hi, Felicia! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
T
Tanisha · 4 reviews · Verified ·
★★★★★
They have a wonderful and easy process
They have a wonderful and easy process. I will use them again
Reply from Mountain Summit Financial2022-03-22
Hi, Tanisha! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
N
Natalie Cates-Rudolph · 3 reviews · Verified ·
★★★★★
Very easy to work with!
Reply from Mountain Summit Financial2022-03-21
Hi, Natalie! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
C
Chiquita Curry · 5 reviews · Verified ·
★★★★★
You all are fast and dependable
You all are fast and dependable. When we need to borrow money, that is what is needed. Thank you for this!
Chiquita Curry
Reply from Mountain Summit Financial2022-03-21
Hi, Chiquita! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
D
Deborah Lynn Harris · 4 reviews · Verified ·
★★★★★
So easy and convenient!!
Reply from Mountain Summit Financial2022-03-21
Hi, Deborah! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
J
Janice Appling · 3 reviews · Verified ·
★★★★★
I am very disappointed on the customer…
I am very disappointed on the customer service I received.... I gave this business a low rating before and I thought this would happen but it has happened.
Reply from Mountain Summit Financial2022-03-21
Hi, Janice! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Janice! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
D
Dane Larson · 2 reviews · Verified ·
★★★★★
Thanks for the great service
Reply from Mountain Summit Financial2022-03-21
Hi, Dane! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
A
Andrew B · 7 reviews · Verified ·
★★★★★
I can’t say enough good things about…
I can’t say enough good things about Mountain Summit. They are always available regardless of when I reach out to them. Their app makes it easy to contact them day or night.
When my business needs cash I reach out to MSF and they are always happy to do business with me. I truly appreciate them. If I had one thing they could improve, it would be the interest rate. I wish the interest rates were lower but they are always available. I’m paying for that convenience. I always pay back my loan quickly so not really an issue: thanks again you guys are the best!!
Reply from Mountain Summit Financial2022-03-18
Hi, Andrew! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
Z
Zues · 5 reviews · Verified ·
★★★★★
Excellent professional service & get your cash in a flash!
Excellent professional service, fast and easy process no hassle straight to the point. Get your cash in a flash!
Reply from Mountain Summit Financial2022-03-18
Hi, Zues! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!
c
customer · 6 reviews · Verified ·
★★★★★
You people are great
Reply from Mountain Summit Financial2022-03-16
Hi, Customer! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at [email protected]. Thank you!