MovingPlace (movingplace.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. 85% of reviews are 4 stars or higher and 0% are 1 star; The business has replied to 100% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
The gentlemen who came out to pack were great and did a great job. The only complaint I have is that I paid for 4 hours and they finished in 2. Sounds great except I will not be refunded the 2 hours I paid for. I have to pay the whole 4 hours. My advice is if you think it can be done in 2 hours don't pay for more until after they are complete.
Very professional and efficient. Really nice guys
Lane, it sounds like the movers brought both skill and a friendly attitude to the job. Thank you for recognizing their professional approach and efficient work.
My movers were amazing! Just two guys handled some pretty bulky, oversized furniture. But they moved efficiently, ensured everything made it to the perfect spots in my new home, and were incredibly friendly.
Jenn, it's wonderful to hear the movers took on your oversized furniture with confidence. We're happy they worked efficiently and made sure everything was placed exactly where you wanted it.
The gentlemen who did the work were amazing. I did find it a little odd I prepaid online and it was quoted almost $600 ( no issue with it) but then when they finished, I was only going to be charged $375 and no one offered to refund me the difference since it took less than expected and was going to be less than the original amount.
Hi Shay, we appreciate you taking the time to share this, and it's great to hear your crew was amazing. We'd welcome the chance to review the pricing on your order with you. Please reach out to us at [email protected] or (855) 990-8188 so we can go over the details together.
The moving team arrived late, which pushed back everything. I had scheduled everything for an early morning start, but they didn’t show up until nearly midday. Once they arrived, they seemed competent, but the delay stressed me out, especially since I had help scheduled at the destination. One of my boxes also had a small dent that I didn't expect. It took longer than anticipated, and I felt a lack of communication during the wait, which was frustrating.
Hi Melissa, Thank you for sharing your feedback. We take reports of service delays and property concerns very seriously, and we'd love to look into your move details. However, after thoroughly searching our system, we were unable to locate an order with the information provided. We want to ensure we are able to assist you in making things right. Please reach out to our support team at [email protected] or (855) 990-8188. We hope to hear from you soon!
The movers were very nice and understanding. They are very respectful and very helpful.
Thank you so much for taking the time to share your feedback, Maxine. We’re glad to hear that your movers were not only helpful, but also kind, understanding, and respectful throughout your service. It’s wonderful to know their professionalism made a positive difference in your experience. Our team works hard to provide support that feels both reliable and considerate, and we’re grateful you felt that during your move. We truly appreciate your review and are happy to know your service went smoothly.
The team from MovingPlace was friendly enough, but my experience wasn’t great overall. They were supposed to arrive between 10 and 11, yet they didn’t show up until past noon, which threw off my entire day. While they handled my things carefully, I couldn’t shake the feeling that the lack of punctuality was unacceptable. Communication could’ve been better too; I didn’t get any updates on their delay. I’m really torn about recommending them since I had some positives, but the timing issue was frustrating.
Hi Erma, thank you for sharing this. We know how disruptive a late start can be, especially when there's no update to explain the delay, so we understand the frustration. We'd like to learn more about what happened during your move so we can look into it with our team. We've sent you a message through Trustpilot requesting a few details (your booking name or confirmation number would help) so we can match this up with the right crew and date. Once we hear back, we'll follow up with you directly or feel free to reach out to us at [email protected] or by calling in to us at (855) 990-8188. We appreciate you taking the time to leave honest feedback, even when the experience was mixed.
Effortless coordination and follow up throughout the process. Reminder emails before and on the day updates to billing was very useful.
Thank you so much for sharing your experience with us. We’re glad to hear that the coordination felt effortless and that our follow‑up kept everything running smoothly. Clear communication is something we work hard to provide, especially on moving day when timing matters most. We’re happy the reminder emails and billing updates were helpful to you. We truly appreciate your feedback and are thankful you chose our service.
Constantine and Juan were awesome! They arrived exactly as planned, went straight to work, took very good care of our possessions, and moved some very difficult, heavy pieces with ease. They were also very efficient with their time, and usage of space in the truck.
Matt, thank you so much for sharing your experience with us. We’re thrilled to hear the team arrived right on time and took such great care with your belongings. It’s wonderful to know they handled the heavier, more challenging pieces with ease and kept everything efficient throughout the move. We also appreciate your note about how well the space in the truck was organized. Feedback like yours means a lot, and we’re glad the crew helped make your move go smoothly. If you ever need assistance again, we’re here to help.
The guys were super careful with the moving process
Thank you, Timmy! We're delighted to hear your crew arrived on time and handled your belongings with the care and attention they deserve. We appreciate you sharing your feedback, and thank you for using MovingPlace!
It was convenient that they suggested movers for us however, when the movers were here they told me if I had booked directly through them, I would have saved over $500.00! I would not use Moving Place again.
Thank you for sharing your feedback. We’re glad the process was convenient, and we appreciate you letting us know about your experience. Booking through Moving Place includes several protections and services that aren’t available when booking directly with a moving company — including full scheduling and rescheduling support, a streamlined payment process, moving insurance, damage‑claim assistance, and our 100% Service Guarantee. Many customers find that these added benefits provide extra peace of mind throughout their move. We appreciate you taking the time to share your thoughts, and we’re always here if you need anything moving forward. Please reach out to our support team at [email protected], or call us at (855) 990‑8188.
Ben was great and I was glad to choose this company for our move from WA to NV. If you need muscle to move your items, the company would refer you at the pick up location as well as at the destination. Reputable, dependable, and friendly and would not hesitate to hire them again.
We are absolutely thrilled to hear about your experience! We're so glad Ben and our network helped make your transition smooth and stress-free, and that the helpers were trusted, capable professionals who gave you peace of mind. With coverage nationwide, we're honored to have been able to assist you. Thank you for using MovingPlace!
Ben their customer service rep was great from the beginning to the start. However, the delivery was terrible they did bring my stuff. They brought someone else things and had to another four more hours to get my furniture. Then when they did bring my stuff all of our desk, and dressers were broken and had black marks on them from the truck bed. Very disappointed with my delivery. Now I have to get new dressers and top I went over the supposed amount and had to pay addition for that.
Hi Veronica, Thank you for taking the time to share your experience. We're incredibly happy to hear that Ben provided great customer service throughout your move! We're so sorry to hear about the issues with the transportation company and the delivery mix-up. If you had items damaged during the unloading of your truck, please reach out to our support team at [email protected], or call us at (855) 990-8188 if you would prefer to speak with someone directly.
Movers were helpful and considerate
We appreciate your great feedback, John! It's great to know that your movers were not only helpful but also considerate during your move, making sure they made this a smooth transition and a great experience for you. Thank you for choosing MovingPlace!
Communication was excellent and the moving team was efficient. The team listened to our requests and were respectful. I would use this company again.
Diana, thank you so much for sharing your experience with us. We’re really glad to hear that the communication throughout your move felt smooth and that the team was both efficient and respectful. It’s wonderful to know they listened to your requests and helped make the day easier. We’re truly appreciative of your kind words and that you’d choose to use our service again. If you ever need help in the future, we’ll be here for you.
I gave them 4 out of 5 stars. Overall, I had a good experience. The reason I didn't give 5 stars is because the movers all arrived at different times, and they spent a lot of time chatting with each other, which slowed the job down. They still finished within the 2-hour time frame, but I believe they could have finished sooner if they had stayed more focused. Other than that, everything went well. They handled my belongings with care, nothing was damaged or broken, and they got the job done. I appreciate their hard work, and I would consider using them again.
Thank you so much for sharing your experience, Latoya. We’re glad to hear everything went smoothly overall and that your belongings were handled with care. We appreciate your honest feedback about the staggered arrival times and the team getting a bit chatty — insights like yours help us continue improving. Even with those delays, we’re happy the move was completed within the scheduled window, and we’re grateful you’d consider using us again. Thank you again for taking the time to leave a review and for trusting us with your move.
Movers showed up on time and worked quickly to get a lot done in the 3 hours we paid for. Was impressed with their ability to “tetris” all of our possessions into the moving truck. Would use them again and recommend their services.
We're ecstatic to hear your awesome feedback, Carl! It's great to know that your crew was able to hit the ground running from the start and use every minute of your 3-hour window to load the moving truck with Tetris-like precision and mastery. Your recommendation means the world to us, and we would be honored to help you again whenever you need a hand. We wish you all the best in your new home!
Pretty good, decent communication and follow up with customer to make sure we are on the same page or if customer needs any help with the long distance move. However, in case you complete the moving before the time limit, there is no refund of the unused time per policy.
We appreciate your review, Thuyanh! We're glad to hear that you received good communication and follow-up throughout your long-distance move and that our team was able to help keep everything on track. We appreciate your feedback regarding unused time policies, as each service provider establishes their own terms surrounding unused time and overtime. Thank you for using MovingPlace!
MovingPlace was very professional and helpful with my cross country move. They were very communicative and responsive and helped my move feel seamless. Would definitely use them again in the future.
Thank you, Michael! Our team at MovingPlace works hard to keep communication clear and supportive, especially during a cross-country move, to help make that transition easier. Thanks for sharing your experience with MovingPlace! Don't hesitate to reach out if you ever need to move again.
My move with Moving place went pretty well! Ben and Laura were so wonderfully helpful, kind, and put me at ease for my first multi-state move. I think it would be helpful to let customers know the company name that will actually be moving the items as they called me to make sure I was aware of the pickup but because I didn’t know the company name I thought it was a spam call. My container arrived a day early and for pickup the people were a day late (not moving place but 1-800 pack rat). Thus, if you’re okay with possibly a day or two of scheduling potentially fluctuating then it’s no big deal. I found it stressful but that was more on the 3rd party company (1-800PackRat) rather than moving place! Overall I would reccomend them again to my peers!!
Thank you so much for taking the time to share your experience, Chandler! We are absolutely thrilled to hear that Ben and Laura were so helpful and kind throughout your move, putting you at ease during such a big inter-state move. We appreciate your feedback about the communication, the crew's details should be listed in your booking confirmation email, but we will work on making this info stand out a bit more clearly to avoid confusion in the future. Thank you for the recommendation, and we'd love to know if there's anything else we could have done to turn your experience into a perfect 5-star moment. We appreciate you using Moving Place!
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