We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.
Written by the business, not verified by us.Moving Steps (movingsteps.life) has a 3.0 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 15% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.
I was sent two pairs of shoes too small. With one facebook post i was proactively contacted by your representative and immediately offered two replacement pairs for five dollars. I accepted and without even having to return the first two pairs i have received the two new pairs and they both fit perfectly!! Awesome customer service!! Thank you.
I really love my Moving Steps walking shoes. They are so incredibly comfortable. It was all so easy to choose them and buy them. They are so good. Amazing not to have laces. Just slip them on and off. I don’t even need socks!
I am very happy with them but they took quite a long time to come
Communication online was excellent and so far the shoes have been brilliant. Thank you.
I had ordered and purchased a 2nd pair of shoes. The style was different so the size was not correct to my particular fit. Once pointed out and verified, Moving Steps immediately offered a full refund or a replacement. I opted for the replacement for the style I had originally purchased but a different colour. The emails and discussions were only positive and assistance to resolve my problem was simply amazing. Rather than return and incur additional cost, I was able to donate the shoes to a just cause, which I thought was phenomenal. I recommend the service and product anytime!!!
Moving Steps have been easy to deal with. Thank you for making it easy. Quick responses, timely and efficient
Really good, a little cheep in quality but so are the prices. They match. Really comfortable walking in. And I have severe pain in my back and pelvis. They are bouncy and soft. Gret customer service
Terrible product, terrible customer service. They told me I hadn’t paid for reshipment but I had over a month ago, still awaiting product; I ordered this almost 5 months ago
Ordered over a month ago and still have not received my shoes. contacted customer service several times, and am told that they will get there logistics team will resolve this asap! and still nothing. will be dispute charges with my credit card company. Do not purchase from this company!!
Terrible quality. They reek of rubber from a mile away and are really uncomfortable. When I asked for refund they told me to send to Singapore knowing full well that the cost of tht will be more than I paid for the shoes.
I saw the shoes advertised an as I walk a lot I thought they would be a good purchase - I chose my size which is 8.5 - however the site didn't advise that was the US size which converts to UK size 7. I got in touch to arrange to return for a refund as I decided to purchase locally but in hearing I didn't want a replacement or partial refund they have stopped responding to my emails. I've now had to dispute the payment with my bank - not happy.
I ordered a pair in my regular size and they were too small. I brought this up with customer service and very generously they sent me a new pair in a bigger size and asked me to keep the old ones which have been donated so thanks for that. The massive shame is that these also don't fit. So will have to donate these as well as they are useless to me now. Just to note I am a size 8 UK Nike. First pair I ordered were 8.5 and the replacement was 9.5. the quality also is not great with these. After one walk some of the rubber lettering came off/ loose.
Very true to size. I am a woman 9, my husband is a mens 13, so so comfy and super bright colours. 😊😊
I bought a pair of these shoes and was really pleased with them, until 2 months later when the plastic that holds the laces split. I contacted the company and was told they do not offer a warranty and this is wear and tear. Had I had these for 6 months or more I probably may have accepted this but not after only 2 months. I would definitely not recommend these shoes while the company takes this position. Buyer beware
Great shoes 👍 arrived shortly and was all that i expected for the Price 👍👍👏👏
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