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Sports

Moving Steps

ClaimedCollecting reviews

236 reviews

3.0236 reviews
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About Moving Steps

Data updated
Website
movingsteps.life
Category
Sports
Location
Singapore
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
15% (16/107)
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About this business

We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.

Written by the business, not verified by us.

Is Moving Steps legit?

Moving Steps (movingsteps.life) has a 3.0 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 15% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I’ll never buy your products again

I’ll never buy your products again, and advise others not to also. Your customer service is rancid

Reply from Moving Steps2022-08-07

Hi Vickie, I have checked the emails that you have sent to us about the Ignite shoes. If you are unsatisfied with what you receive, we are always open to switching to another pair instead. Jerome Moving Steps

Poor customer service.,won’t ever buy…

Poor customer service.,won’t ever buy your shoes again! Your loss, I use to buy a lot.

Reply from Moving Steps2022-08-07

Hi Vickie, I have checked the emails that you have sent to us about the Ignite shoes. If you are unsatisfied with what you receive, we are always open to switching to another pair instead. Jerome Moving Steps

Horrible experience!

Horrible experience!! Shoes were so tight at the front where my toes are the first day I wore them I could barely walk the end of my shift. I’ll never buy these again.

Reply from Moving Steps2022-08-07

Hi Terri, We offer a 60 days exchange if such an issue arises. Contact our support for assistance at [email protected] Jerome Moving Steps

Answer to your question of why you couldn't find my name on your books is because it would have been in my wife's name which is Barbara Barry with my email address

I Have brought over 7 pairs of shoes from moving steps over the past 12 mths for my wife that suffers sore feet when she walks she walks everyday so she needs good shoes this last pair are a very disappointed there both left foot shoes we were silly for not checking so can't give a invoice number so we will to were it so no more shoes from this place that's for sure will recommend these shoes to my friends think not

Reply from Moving Steps2022-08-07

Hi Dave, Your name is not found in our system. Kindly contact our support if there are any issues with your shoes. Since this was an organic review, there is no ordern number attached to it so I won't able to find out what went wrong. Jerome Moving Steps

The opening to put foot into shoe is…

The opening to put foot into shoe is restricted. There should be effort to accommodate person with wider feet. Your market is suspect since you are continually offering increasing discounts, shoe desperation and makes consumers wary and postpone purchases. Overall like product and enjoy colour selection especially for man products.

Reply from Moving Steps2022-08-07

Hi Burt, That is something that we are working towards accomodating people with wider feet. Thanks for the feedback. Jerome Moving Steps

Poor customer service, poor quality

The website states full refunds on returns but when they sent me a size I didn't order, I was only offered a 50% refund and keep the shoes. For what?? They were too small! Why would I keep them? They claimed this is to avoid losing items due to customs and the shipping line crisis, etc. Then they won't send return labels so full refunds was misleading and I will never buy from this company ever again. I can find these shoes (better quality, fyi) on Amazon thru a different seller. This is not the same quality shoe that I've purchased prior to ordering from this company.... I just found colors thru moving steps that weren't offered by other sellers, so I'll go back to Amazon, I recommend steering clear of Moving Steps....

Reply from Moving Steps2022-05-05

Hi Courtney, Kindly contact us at [email protected] if the sizes you ordered are incorrect. Based on our system, you have ordered a US6. We do offer free exchanges for sizes. Jerome Moving Steps

Women's All Might Walking Shoes Flashy…

Women's All Might Walking Shoes Flashy Neon - Ease of ordering, but inconvenient, that Paypal or Discover were NOT accepted for payment. Delivery to U.S. took 2 weeks (and delivered thru P.O.) I Do love the color, and fit true to size.

Reply from Moving Steps2022-03-16

Thanks Lo for the honest feedback. We are looking into payment providers that can offer customers to pay in installments. Stay tuned for that! Meanwhile, enjoy walking in your All Might shoes!

I currently own 4 pairs of these shoes…

I currently own 4 pairs of these shoes and I love them! Shipping was super fast, I received my orders in a timely manner. I work in a warehouse and am on my feet for 5-8 hours a day. This was aggravating my plantar fascitis. I usually go through a pair of runners 1-2a year, even with orthopedic socks and insoles. I did try the Moving Steps shoes first without the insoles but sadly it only helped a little. When I put the insoles in, it made a huge difference and was a blessed relief. I was skeptical of these shoes at first, as they were inexpensive and I couldn't try them on first. The laces are long and the shoe is very breathable and comfy. I love all the colors! I haven't had issues with the fit, I used the EU size on a pair of runners that I wore. I like knowing that if a pair didn't fit, they were willing to send me a new pair. I will be a customer for life and continue to spread the good word about MovingSteps!

Reply from Moving Steps2022-03-04

Thanks Angela for your honest review! Because many of you have mentioned that the orthopedic insoles help a lot, every pair of shoes you buy now will contain a free pair of orthopedic insoles! That allows you to save some money and enjoy amazing comfort on our feet!

You keep asking for a review before the…

You keep asking for a review before the shoes arrive! Wait until I receive my order and then ask for a review. All I can say the ordering was smooth and easy. That is way 3 stars because I have not yet received my shoes.

Reply from Moving Steps2022-02-25

Hi Martin, Thanks for the feedback. The duration for the review emails was set up too early. We have already adjusted to an appropriate duration so that you can try the shoes first before giving an honest review.

I have been customer si se two year ago…

I have been customer si se two year ago and I’m been having such a wonderful customer service all the time when I’m shopping at moving steps!! Thank you again for been there !!

Reply from Moving Steps2022-02-08

Hi Marco, Thank you for supporting us from the very start! We hope to continue providing excellent service and experience to you and every customer.

don't purchase this product they are…

don't purchase this product they are cheap nasty rubbish I wouldn't even pay au$10 for them they are plastic rubbish

Reply from Moving Steps2022-02-01

Hi Jeanne, If you are unsatisfied with the shoes, you can contact us at [email protected] so we can assist you with the refund.

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