Poor customer service, poor quality
The website states full refunds on returns but when they sent me a size I didn't order, I was only offered a 50% refund and keep the shoes. For what?? They were too small! Why would I keep them? They claimed this is to avoid losing items due to customs and the shipping line crisis, etc. Then they won't send return labels so full refunds was misleading and I will never buy from this company ever again. I can find these shoes (better quality, fyi) on Amazon thru a different seller. This is not the same quality shoe that I've purchased prior to ordering from this company.... I just found colors thru moving steps that weren't offered by other sellers, so I'll go back to Amazon, I recommend steering clear of Moving Steps....