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Sports

Moving Steps

ClaimedCollecting reviews

236 reviews

3.0236 reviews
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About Moving Steps

Data updated
Website
movingsteps.life
Category
Sports
Location
Singapore
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
15% (16/107)
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About this business

We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.

Written by the business, not verified by us.

Is Moving Steps legit?

Moving Steps (movingsteps.life) has a 3.0 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 15% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Awful quality product that doesn’t look…

Awful quality product that doesn’t look like the advert. I’ve asked for a return but the correspondence is really sketchy and I’m not willing to spend £30 returning to their Singapore address when they were dispatched from a UK depot. I doubt I’ll actually get a refund if I return them. No response to last two emails.

cheap shoes, returns in Singapore

This is the second email I received from the company when trying to return what look like the cheapest shoes I have ever seen (complete with little tag saying "fashion"). Thank you for reaching out to us and sharing your feedback. We appreciate your business and value the opportunity to address your concerns. I understand that your recent purchase has left you unsatisfied, and I want to assure you that your feedback is important to us. While I regret that the product did not meet your expectations, I empathize with your experience and want to work towards a resolution. To save time and ensure your satisfaction, we would like to offer you a 50% refund of the amount you have paid (excluding shipping costs). Additionally, there is no need to go through the hassle of returning the shoes. We encourage you to consider donating them to a local charity or organization of your choice. Let me know if you prefer this solution. Otherwise, I can provide you the return address to our headquarters in Singapore. Please also take note that we do not provide return labels. Customers will be required to pay for tracked shipping to return the product in its original packaging. If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out to me directly by replying to this email. I am here to ensure that your concerns are addressed promptly. Return address is in Singapore, despite the British name.

Barefoot shoes not actually barefoot

I ordered two pairs of barefoot shoes. Two pairs of non-barefoot shoes arrived. When I complained the company offered me 50% of my money back and to not have to return them, or I have to pay for tracked shipping back to Singapore I don’t mind paying the return- but the shoes have a sole a CM thick at the heel- clearly not barefoot shoes.

Exactly as described

Shoes took a little longer to arrive than I’d hoped and they were slightly on the large size, but I put them on straight away and worn them nearly every day! I go for long walks in the fields and they are just so comfortable for summer walking. I’ve just ordered another pair one size smaller for ‘best’!

Great inexpensive shoes !

I have read some reviews on this platform and was very surprised at so many negative reviews ! I have purchased over 5 pairs either for myself or family. Order arrived in good time shoes are great and the service when I started buying this goods has been excellent! As for the fact they are from Singapore and not UK should not make a difference, for as we all know most goods come from China ! Love these comfy shoes and will order more when needed

maybe not scammers, but low quality products and no refund will be given for returns

this is one site of many run by an organisation selling these shoes. They will swap sites and will sidestep discussing any issues you have. The products are cheaply made and under-sized. I bought a pair from one of their sites and when they arrived they were clearly too small, despite being my normal nominal size - 2 sizes I'd say at least. They provided an email for returns - saying they were easy. I emailed twice and received no useful response - in fact on one of the two they had the cheek to offer me compensation of a half price voucher for a further purchase! If you want reduced cost barefoot shoes then look elsewhere. There are some decent ones available, but I'm sticking to the likes of Xero now, their products are so much better than the cheaper ones that they prove to be the cheapest option in the long run.

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