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Sports

Moving Steps

ClaimedCollecting reviews

236 reviews

3.0236 reviews
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About Moving Steps

Data updated
Website
movingsteps.life
Category
Sports
Location
Singapore
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
15% (16/107)
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About this business

We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.

Written by the business, not verified by us.

Is Moving Steps legit?

Moving Steps (movingsteps.life) has a 3.0 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 15% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I DIDN'T GET ANY SHOES FROM YOU FIRM

I DIDN'T GET ANY SHOES FROM YOU FIRM, THEY WERE NOT DILIVERT TO ME AND THE SICE WAS NOT 43/45 BUT 42....I AM VERY DISAPOITED. I LIVE SINCE 1NOVEMBER ON THE NEW ADRES: ERIK BRUINENBERG RUA DO CARRARCO 729 2480-032 ALVADOS PORTUGAL

Reply from Moving Steps2023-12-22

Dear Erik, We have constantly been trying to get a response from you since 6 Nov to collect your package from the courier. There were also multiple delivery attempts by the courier, but no one was there to collect your package. Please kindly respond to your email: [email protected] Jerome Moving Steps

Very bad return policies

Very bad return policies. Don not order if living in Europe because you will be required to send the shoes back to Singapore with insurance at your own expense. The shoes also don't fit well (are to big) despite strict adherence to size guide.

I wouldn't buy again. Not fair in the solutions.

I bought a pair of shoes which were barefoot in the description but it weren't. The only option they offered was to get back half of the money and keep the shoes. I feel I have lost money because I only bought the shoes because they were specified clear "barefoot" so I think I deserved the total refund.

Never Again!!

My first pair of shoes with this company. When they arrived I was excited because they're cute and comfortable yet 2 months later one shoe has fallen apart!! it's come apart from the sole and the pink neon has come off of the shoe. I have emailed and emailed and emailed and no response! It has been so frustrating trying to get this compensated somehow!!! Never Again!!!

Reply from Moving Steps2023-10-28

Hi Karen, Exchanges can only be made 60 days after the package is received. Purchase was made on the 13th May. The request for an exchange was only made on the 14 Oct, hence exchanges are not allowed based on our policy. Jerome Moving Steps

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