I was very happy with what I order it…
I was very happy with what I order it came very quick and the staff was very helpful with the entire transaction. I will recommend and purchase from them again!
About MR BUR
Data updated- Website
- mrbur.com
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 67% (2/3)
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About this business
Mr Bur is a leading global provider of high-quality dental burs for dental professionals. We supply to countries worldwide with online and offline presence. Mr Bur offers the highest quality dental burs that fullfill the needs of all dental procedures including: cavity preperations, crown removal, removal of old fillings, root planing, root canal planning. Why choose Mr Bur?1. Free Express Shipping2. Wide range of dental burs selections3. Easy online ordering with case filtering4. Exceptional quality at reasonable price 5. Professional Guidance & weekly dental InsightMr Bur proudly operates in 5 countries locally including Singapore, Malaysia, Thailand, Indonesia and Vietnam. Our online shop provides dental burs for the global market with strong presence in Australia, UAE & United States of America ( USA ).Why buy from Mr Bur Online store?Mr Bur offers a unique experience of buying dental burs online with a unique filtering system. Dentist can easily sort their preference dental burs by each dental procedure.Mission/VisionMr Bur is on a mission to provide dental professionals worldwide with cutting-edge, high-quality dental burs to achieve minimally invasive procedure. We are aiming to become the best dental bur brand by creating the most innovative dental bur solutions provider for dentists and dental technicians online and offline.Industry certificationsAll our products adhere to industry standards and hold certifications such as FDA, CE certificates to guarantee the quality and safety of our dental bur.
Written by the business, not verified by us.Is MR BUR legit?
MR BUR (mrbur.com) has a 4.3 out of 5 rating on OK.one, based on 16 user reviews collected here. It is listed under Health & Medical and its reputation is good. 81% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 67% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
DONT DO IT
The burs burn out fast. I went through 3 burs on 1 patient who needed IPRs in 9 interproximal areas. On top of that, I got charged additional $52.40 for import tax from FEDEX. This was the worst purchase of burs I’ve made.
Reply from MR BUR2026-08-27
Dr. Ishaya, Thank you for sharing your feedback. We’ve already sent you the relevant instructional videos and usage references. The IPR bur is only around 0.2 mm thick, so it needs to be handled carefully, as excessive side pressure or bending can cause it to break. Under normal and proper usage, one IPR bur can be used for approximately 18 interproximal areas. Regarding the FedEx charge, this was an import tax collected by your local customs authorities and is not a charge imposed or retained by MR.BUR. We understand your frustration and are happy to assist further if you have any questions about the correct handling of the bur. MR.BUR Team
There will be import taxes from China you’ll be paying. At least $50 or more.
There will be import taxes and customs charges. They don’t tell you this until you get hit with a FedEx bill. Do not trust them. When we spoke to them on WhatsApp they gave us responses that were 87% AI. Better to order from your local rep. These Chinese burs also burn out fast. Nothing in strength compared to the other burs we use.
Overcharged with FedEX EXTRA PAYMENT.
I got charged for the burs and when they got delivered, FedEX charged me 30.00 extra for International Tariff fee. Ehen I informed the company they told me not to worry and they would cover the extra 30.00. Had I known i would have never bought the burs. It was too late. i had already opened up the package. I paid the rextra amount tinking i would be reimbursed. I paid, and when I told the company, they told me they would reimburse me. They asked for the Invoice and I provided all the paperwork cfom FEDX. Then I was told information was not detailed enough. So basically they Enticed me to pay for the product and tarriffs . I thought I would be reimbursed but then they stated my paperwork was not good enough. I paid 250.00 for 6 burs. I will never use Mr Burs company again. Buyers Beware!!!
Reply from MR BUR2025-12-30
Hi Mark, Thank you for reaching out to us, and we truly appreciate your previous support and your trust in Mr. Bur. We’d like to kindly clarify that the customs tariff was issued by your local customs authority upon import and is not a fee imposed by Mr. Bur. Such charges are standard practice for international shipments and are typically the responsibility of the receiver. For your reference, your order consisted of 23 IPR burs for $175 USD, and we included free express shipping along with a complimentary bur block as part of our service. As a gesture of goodwill, we were happy to offer reimbursement of the $30 tariff fee you incurred. To proceed with this reimbursement, our finance team requires the official customs duty invoice issued by your local authority. Unfortunately, a payment screenshot or transaction slip does not contain the necessary breakdown required for our reimbursement process. Once the correct document is provided, we will promptly process the refund as promised. Thank you again for your understanding and cooperation. Please feel free to contact us if there’s anything further we can assist you with.
An excellent customer service and friendly team
An excellent customer service and always prompt response for any questions. Really happy with the service so far and the quality of the burs are great! Highly recommend :)
Great customer service and products …
The customer service support is instantly responding, remarkable and efficiency with any questions or doubts regarding any of the products.
Best customer service so far
Best customer service so far Will make them my main supplier!
Good service
Good service! Fast delivery! I received it just 3 days !
Response time is great
Great customer service and always happy to assist with my questions. Highly recommend for a quick and stress free experience.
Reply from MR BUR2024-09-24
We truly appreciate your recommendation and look forward to helping you again soon!
Highly recommend! best product best quality and most important is Mr.Bur after service
"I'm thoroughly impressed with the performance of this "Mr Bur"dental bur! It cuts smoothly and efficiently, making procedures faster and more precise. The durability is outstanding—I’ve used it on multiple patients, and it still feels sharp and effective. It’s also designed for easy handling, reducing hand fatigue during longer sessions. This is a must-have tool for any dental professional looking to provide top-notch care. Highly recommend!"
Great customer service
Great product
Great product. Smooth and fast delivery as well
Helpful and fast delivery!
Reply from MR BUR2024-03-03
Thanks for the support!
Been using komet for ages
Been using komet for ages. Can't really tell the difference. Fast delivery too
Reply from MR BUR2024-01-30
Thanks for your support.
Fantastic product & service!
I received Mr. Bur's IPR burs last week, and they were fantastic. My nurse and I were pleasantly surprised by how smoothly and quickly they trimmed. The customer service was also excellent. Keep up the good work!
Reply from MR BUR2024-01-05
Thanks for your support.
The products work well
The products work well, what amazed me was how fast they can delivery the product from one side of the world to the other. Good job! 👍👍
Reply from MR BUR2024-01-05
Thanks for your support.
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