For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Food, Beverages & Tobacco

Mr. Tortilla

62 reviews

4.362 reviews
Write a review

About Mr. Tortilla

Data updated
Website
mrtortilla.com
Category
Food, Beverages & Tobacco
Location
United States · San Fernando
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
73% (8/11)
Do you own Mr. Tortilla? Claim this profile for free and start replying to reviews.

Is Mr. Tortilla legit?

Mr. Tortilla (mrtortilla.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 83% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 73% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Stacie Bush · 4 reviews · Experienced 2024-08-16 ·

Taco Tuesday saved

Great products and great customer service. Thought my taco shells were not going to make it for Taco Tuesday! Great customer service assured me I would be stocked and ready for Tuesday! Keep up the great work!

B
Bruce Kaurene · 1 review · Experienced 2024-08-14 ·

Excellent products and customer service

I have been ordering from Mr. Tortilla Store for a while and I love their products. I have been on a low carb diet for a very long time. I especially like the chips. There customer service is excellent. I have had a couple of problems and they are always quick to response and rectify the situation. If you are in the market for low carb foods they have a great assortment.

B
Ben · 10 reviews · Experienced 2024-08-07 ·

SPAMMERS

I have been receiving unsolicited email from this company for over a year. I have asked them repeatedly to stop sending their spam. Over seven requests, over one year and they WILL NOT STOP. Have reported them, have paid a security company to bounce their emails from the server and they STILL WILL NOT STOP. Because of this, I have no respect for this company. Because of this, I do not trust this company.

Reply from Mr. Tortilla2024-08-12

Hi Ben - Thank you so much for being a valued customer. We are so sorry that you have had this negative experienced. This must be a technical Error. If you could please email [email protected] - we can work together to make sure we remove your email from our e-mail list. Once again we are very sorry for this experience, we appreciate you.

S
Shelley · 1 review · Verified · Experienced 2024-06-24 ·

Great taste

My order came in timely matter-- I love the taste of the tortillas, and being low sodium is a big plus for me! When the time comes, I will be re-ordering from here. Thank you so much!

T
TL · 11 reviews · Experienced 2024-07-01 ·

Be advised

Be advised, these pukes are relentless, habitual spammers that will never cease. I have reported them to several agency's, and despite being LEGALLY advised to cease and desist emails to me, they not only continued, but INCREASED. They are spiteful, harassing people who get off on disrespecting customers (former) wishes. I will never again purchase there products.

Reply from Mr. Tortilla2024-08-12

Hi TL - Thank you so much for being a valued customer. We are so sorry that you have had this negative experienced. This must be a technical Error. If you could please email [email protected] - we can work together to make sure we remove your email from our e-mail list. Once again we are very sorry for this experience, we appreciate you.

K
KEVIN BRODER · 1 review · Verified · Experienced 2024-06-24 ·

Absolutely the best tortillas

Absolutely the best tortillas. Great flavor. We eat them with almost every meal.

L
Linda H. · 4 reviews · Verified · Experienced 2024-05-25 ·

Fresh tortillas and fast delivery

I love these 2 net carb tortillas! So glad I found them.

L
LC · 1 review · Experienced 2024-02-02 ·

Best low carb tortillas on the market!

I have tried every low carb tortilla on the market and these are by far my favorite! They are thin, lightweight and hold all the toppings I put in without falling apart! They have a delicious flavor and delicate texture. We can warm them up, fry them in oil or prepare them cold and they are perfection. We fell in love with the crunchy taco shells and unfortunately they are not available at this time! We hope they bring them back, but until then I will crush up some of the low carb chips and put them in my soft tortillas! Please Mr. Tortilla bring back the crunchy taco shells! This company is very passionate about their products and definitely takes care of their customers and I definitely appreciate that! These tortillas shells freeze very well and taste so fresh after they unthaw! I can’t thank you enough for the fast shipping, excellent customer service and the best low carb products on the market! You’re simply the best!

S
SARAH HIPWELL · 52 reviews · Experienced 2024-04-03 ·

MSG in the ingredients- disgusting

They have MSG in them. I feel betrayed after all the hype about being artisans, no gmo, gluten free ect They have messaged me saying add to my detail??? MSG is nasty.

Reply from Mr. Tortilla2024-08-13

Hello Sarah! Thank you for being a valued customer, we appreciate you. We stand by our customers satisfaction guarantee. Please email [email protected] with your order number and we will refund it for you.

D
Deb · 5 reviews · Verified · Experienced 2024-03-25 ·

They came in a timely fashion

They came in a timely fashion. Wrapped and boxed nicely! Anxious to try them.

E
EMSinLA · 2 reviews · Verified · Experienced 2024-03-25 ·

Wonderful!!!

Fast shipping, and crisp taco shells are a gamechanger!!!

D
Debbie Pettet · 1 review · Verified · Experienced 2024-02-25 ·

Taste great

C
Candice · 9 reviews · Verified · Experienced 2024-02-23 ·

I'm a regular and repeat customer

I'm a regular and repeat customer. I must have these tortillas in my house. They're good for so many things, and very very healthy.

Reply from Mr. Tortilla2024-03-15

We're thrilled to hear that you're such a fan of our tortillas! Your loyalty and enthusiasm mean a lot to us. We take great pride in crafting tortillas that not only taste delicious but also contribute to your overall health and well-being.

T
Tammy Miller · 5 reviews · Verified · Experienced 2024-02-26 ·

Tasty!

Great tasting product. Good prices as well.

Reply from Mr. Tortilla2024-03-11

Hi Tammy! Thank you for your kind words. We appreciate you!

C
Cynthia Williams · 1 review · Verified · Experienced 2024-02-25 ·

Keto options aplenty

I love the low carb options they offer. Now I don't have to give up simple pleasures like hard shell tacos.

Reply from Mr. Tortilla2024-03-13

It's always a win-win when you can indulge in your favorite foods while still staying true to your dietary goals.

D
Denise Guel · 1 review · Verified · Experienced 2024-02-25 ·

I'm diabetic and love the low carb…

I'm diabetic and love the low carb option. I CAN EAT CHIPS AGAIN!!!!

Reply from Mr. Tortilla2024-03-11

There's nothing quite like the joy of indulging in your favorite snacks and we are honored to be apart of that experience for you. We are excited for you Denise! Cassie

C
Cliff H · 2 reviews · Verified · Experienced 2024-02-25 ·

Customer service

Customer service! Was excellent this time. I didn’t need to cancel and redo my order when I got it wrong. They modified it. Plus shipping was fast this time (though I don’t mind waiting to get fresh product.)

Reply from Mr. Tortilla2024-03-11

Hi Cliff, Thank you for taking the time to leave such a positive review. We are happy to hear that you had an excellent experience with our customer service team and your shipment arrived quickly. Cassie

L
Lisa Wuest · 2 reviews · Verified · Experienced 2024-02-26 ·

So delicious

So delicious! Quick delivery. Great company.

Reply from Mr. Tortilla2024-03-11

Hi Lisa, Thank you so much for your kind words. We are thrilled that you think highly of our company. Your support means everything to us. Cassie

L
Lucila castilla Aguilar · 1 review · Verified · Experienced 2024-02-26 ·

I didn’t receive my order

I didn’t receive my order. They are charging me 213 usd of taxes that i cant pay. Ive been contacting your support to help me and the girl did nothing. The package is being sent back to you and i want my refund. No one helped. I just lost my money. Horrible experience

Reply from Mr. Tortilla2024-03-11

Hi there! Your order was refunded 3/6. :)

C
Cliff P · 6 reviews · Verified · Experienced 2024-02-26 ·

Orders are alway filled and shipped…

Orders are alway filled and shipped quickly. I have been ordering and using your products for a couple years. I will admit, in the beginning shipping was not fast like today. Keep up the great work.

Reply from Mr. Tortilla2024-03-13

Thank you for your loyal support and feedback! We greatly appreciate your continued trust in our products and services.