Mr. Tortilla (mrtortilla.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 83% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 73% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
This was my fourth order from Mr. Tortilla. I ordered their bigger bag of chips that my wife and I really like. I also really like the hard taco shells and all their tortillas. The shipping was really fast also.
Hi Don, Thank you so much for your continued support and taking the time to leave such a wonderful review. Your loyalty means the world to us.
Really impressed at speed and efficiency of overseas delivery- and loved the product!
We are thrilled to hear that you where impressed with the efficiently of our over seas delivery! Thank you for taking the time to leave a glowing review! We truly appreciate your feedback!
They are way smaller than what appears in ad, esp for the price! Will not be ordering again!!
Hi there! We have a variety of sizes for our tortillas but we have gone and refunded your order! We are very sorry for the inconvenience.
The chips are amazing!!! I tried all 4 and each bag was even more delicious! They are airy and light but crunch and very flavorful….I definitely will be buying more when I run out 😀
Your enthusiasm means the world to us, and we're excited to have you as a fan. Don't hesitate to stock up whenever you need a tasty treat—we'll be here to satisfy those cravings! Thank you for your support and happy snacking!
I use them for my lunches and they are delicious. I cooked them and then made wraps. Can't wait to make tacos.
That sounds absolutely delicious! Using our products to create wraps for your lunches is a fantastic idea, and we're thrilled that you enjoyed them so much. Tacos are definitely another great option to explore, and we're sure they'll turn out just as tasty. If you ever need more recipe inspiration or have any questions, feel free to reach out. We're here to help make your meals even more enjoyable. Thank you for sharing your experience with us!
Your satisfaction is paramount to us, and we're committed to maintaining this level of excellence.
My order of tortillas chips were delivered free delivery and quickly. They were packed fresh, professionally and came intact with none broken. The flavors I had ordered were delicious. Will definitely be ordering again.
Hi Jason, Thank you for taking the time to share your experience. We are delighted to hear you had a positive experience. We take pride in packaging each order to ensure it reaches in the best possible condition. Cassie
Very good! Thank you!
Thank you for the kind words.
These are the best Tortillas. Quick delivery, fresh product, I will be a repeat customer for sure.
Hi Eva, Thank you your fantastic review. We are thrilled to heat that you enjoyed them enough to be a repeat customer. Your satisfaction and loyalty means the world to us. Kindly, Cassie
Great product, fast and easy ordering process. Fast shipping.
Thank you very much for taking the time to leave a positive review! We appreciate it!
My order was lost in California on its way to South Carolina and it was difficult to get in touch with them. Once I did, they were great and have followed up. I still don’t know if I like the product, since I’ve yet to receive it. The resolution was good enough so that if I like the product, I will order from them again.
Hi Leigh! We are sorry that you where not 100% satisfied. We have refunded you your order. Please reach out directly to [email protected] and she will be happy to help you further.
Super service, fast delivery to New Zealand and most importantly great tasting products!
We're delighted to hear that you're pleased with our service and that your order reached you swiftly in New Zealand! Providing fast and reliable delivery is a top priority for us, and we're thrilled that you found our products to be delicious as well. Your satisfaction means everything to us, and we're grateful for your positive feedback. If you ever need anything else or have any questions, please feel free to reach out. Thank you for choosing us!
The product is great, the service as well. Frankly, I do not know what else to say. Excellent work around the board whether it’s the product or the shipping.
Thank you so much for your kind words! We're absolutely thrilled to hear that you're pleased with both our product and our service. Delivering excellence across the board is always our aim, and your satisfaction is our greatest reward. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
Beurk. The smell, the taste (and the aftertaste) - absolutely horrendous. I can’t believe I spent over 50 chf on this stuff which is completely inedible. Same reaction from 3 other people I let try it. We tried it fresh, toasted, in the air fryer.. so bad. I recommend to anyone thinking about trying this - DON’T. Now I’m stuck with 5 packs of this stuff.. BEURK
Hi! We are very sorry you did not like the products. Please email [email protected] with your order number and we will refund you your order:)
Hello, I contacted you on February 12 about my order 677214. I believe the shells expire and less than a month from when I received them and I can’t eat them that soon they will go to waste y’all need to either sell this stuff in smaller sizes, the guy that answered was volume sales that’s the only person that would answer volume sales and he said that they were credited me back and sent me an email and I have yet to hear from you not good I guess I won’t be ordering again, unless I hear from
Hi there! Please email [email protected]. I looked up your order and on my end it shows it was refunded. Please email so that I can take care of this for you. Cassie
Made enchiladas with the tortillas and they were wonderful. Fast shipping. Can’t cimplain at all.
Best low carb tortillas in the market. Quick shipping.
We are on diets, and this was a perfect meal for us. We used your tortilla shells and added chicken, tomatoes, avocado and onions, and they were absolutely delicious! Very few calories, and a great meal!
UPDATED 3/15/2024: Updating my rating to 5-stars based on Mr. Tortilla's customer service. The quality of their products are already top notch, but add excellent customer service and that elevates their overall rating in my opinion. First time trying Mr. Tortilla, and based on my first experience, I will try them again. I ordered the Taco Time bundle of assorted tortillas and hard taco shells, plus the Crispy Chips Bulk Bag of the Black Truffle Sea Salt. The order came well packaged, but unfortunately, one of the 4 bags of hard taco shells came broken. I couldn't use them for tacos, so I ate them as chips. As with any low carb tortillas or chips, they have that dry consistency to them, but not as bad as other low carb options out there. I like the variety they have and the flavors really come out in their tortillas. Since the tortillas aren't made with the usual flour, I don't recommend heating them up on a pan or directly on fire as they are thin and will get hard. I found that microwaving them kept the tortillas soft. The Black Truffle Sea Salt chips were also good. Again, not as dry as other low carb chips on the market. They are also hard enough to eat with a dip. Had to knock off one star due to a bag of the hard taco shells being broken, but overall, I really enjoy Mr. Tortilla products and will purchase more of their products.
Hi please email [email protected] and we will definitely send over a replacement for the hard shells that where broken.
62 reviews matching