MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
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Is MSI Credit Solutions legit?
MSI Credit Solutions (msicredit.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely helpful, highly professional, and thoroughly knowledgeable when explaining complex credit repair processes and options. Reviewers deeply appreciate the clear communication, ongoing supportive guidance, and impressively quick results that lead to notable credit score improvements.
Some reviewers were not happy with the reported lack of visible credit score improvement after paying for professional services over an extended period. A few consumers also mentioned encountering unexpected subscription setups and experiencing unresponsiveness or generic replies when requesting specific account documentation.
Auto-generated from all reviews of this business. For reference only.
Fabrizio has be a a wonderful person ever since I joined he has help and explained every step of my process perfectly no questions asked amazing and noble person very much appreciated!
Reply from MSI Credit Solutions2026-06-17
Thank you so much for your kind words and for sharing your experience. We're delighted to hear that Fabrizio has been able to assist you effectively and that you've had a positive experience with MSI. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need further assistance, please don't hesitate to reach out. Thank you again for choosing MSI!
Thank you for your kind feedback! We're glad to hear that you found our explanation thorough and helpful. If you have any further questions or need assistance in the future, feel free to reach out. We're here to support you!
Really helpful and can tell he wants help you.
Talked to him back in February 2026 and always kept him in mind and MSI in mind because of All the information he gave me and as of now June i was able to contact him and he reached back
As of today June 2026 i started the MSI program
Reply from MSI Credit Solutions2026-06-09
Thank you so much for your kind words! We're delighted to hear that our team member was helpful and that the information provided made a positive impact on your decision. We appreciate your trust and are glad to see that you’ve taken the next step with the MSI program. If you need any further assistance, feel free to reach out. We're here to support you every step of the way!
Ethan at trustpilot is absolutely amazing. He was very thorough and informative and made me feel confident in my decision to move forward. They have done an amazing job on attacking my file aggressively to insure I get the best results. Thank you!!
Reply from MSI Credit Solutions2026-06-04
Thank you so much for your kind words! We're thrilled to hear that Ethan provided you with thorough and informative service and that you felt confident moving forward. We'll be sure to pass along your appreciation to Ethan. Your satisfaction is our top priority, and we're glad we could achieve the best results for you. Thank you for trusting us!
I’m working with Ethan currently. He is amazing! He works to tackle everything at one time. Explains everything perfectly to make sure I understand my rights and options. Highly recommend.
Reply from MSI Credit Solutions2026-05-29
Thank you so much for your kind words! We're thrilled to hear that Ethan has been able to assist you effectively and that you're satisfied with his service. We pride ourselves on providing clear communication and dedicated support. If you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation and trust in MSI Credit Solutions!
In the very short period of time that I’ve been working with MSI, they are already getting results for me. I couldn’t be more thankful to Fabrizio for helping me. He’s always reaching out with new info and making sure I know what’s going on with my case.
Reply from MSI Credit Solutions2026-05-28
Thank you so much for your kind words! We are thrilled to hear that you're already seeing positive results. Fabrizio and our team are committed to providing the best service and keeping you informed every step of the way. We appreciate your trust in MSI Credit Solutions and look forward to continuing to support you on your credit journey. If you need anything else, please don't hesitate to reach out!
Thank you for your kind words! We're glad to hear that our service was explained in detail and met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!
Hi Angela, thank you so much for the kind words! I’m thrilled to hear that you found the information helpful and that we were able to clear up all your concerns.
Providing clarity and peace of mind is always the goal.
If you ever need anything else, please don’t hesitate to reach out to our Customer Support team at 214-888-4990 or [email protected].
It’s been a pleasure working with the MSI team as a whole. My experience has been 5 star and I can see change in a short period of time. Thank you for your hard work and dedication to excellence.
Reply from MSI Credit Solutions2026-05-06
Thank you so much for your kind words! It’s truly a pleasure to hear about your positive experience with our team. We’re dedicated to providing the best service and are thrilled to see you noticing the progress. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in MSI Credit Solutions!
Great experience after not feeling motivated on credit repairs due to the first quote I received from another company. She talked to me about everything and answered all my questions, I did not feel rushed and she worked with my budget. I would recommend her to anyone who needs help with their credit. She's awesome!
Reply from MSI Credit Solutions2026-05-04
Thank you so much for your kind words! We're delighted to hear that your experience with us was positive and that we could help you feel motivated and confident in your credit repair journey. We truly believe in taking the time to answer all questions and working within our clients' budgets. We appreciate your recommendation and are grateful for your trust. If you ever need anything else, we're here to help!
Always giving Great service with results with educating and informing the clientele
@Jose Zarate is truly a one of a kind Credit repair specialist
Reply from MSI Credit Solutions2026-04-30
Thank you so much for your kind words! We’re proud to have Jose Zarate on our team and glad to hear you’ve experienced great service and valuable education. Providing results and keeping our clients informed is always our priority. We appreciate your trust and support. Thank you for recognizing Jose’s dedication!
Gustavo has been great! He helps in any way he can and is always very professional.
Reply from MSI Credit Solutions2026-04-30
Thank you for your kind words! We're so glad to hear Gustavo has been helpful and professional. We truly appreciate your support and look forward to continuing to serve you. If you need anything else, please don't hesitate to reach out!
I am thankful to have found this company. I always believe that the way a customer or member is treated matters a lot with how service is provided. I have felt very welcomed and understood here. I have been working with Christian for about one month and am already seeing improvement in my scores. I appreciate the help I receive, and am exited to see the results after 6 months! 😊
Reply from MSI Credit Solutions2026-04-29
Thank you so much for your kind words and for sharing your experience! We truly believe that treating our customers with care and understanding makes all the difference. We're thrilled to hear that you've already seen improvement in your scores and that Christian has been able to support you on this journey. We’re excited to see your continued progress over the next six months! If you ever need anything, please don’t hesitate to reach out. Thank you for trusting MSI!
My experience with Credit Solutions , is when I started their service , they were really helpful , understanding and legit ,
I'm really so great full with Martin Hernandez, who brought me to their service and explain their goals .
Martin with credit solutions has followed up with me constantly with my report and i was really surprised with the results . Would definitely recomend their service .
Thank you Martin Hernandez
Reply from MSI Credit Solutions2026-04-28
Thank you so much for your kind words and for sharing your positive experience with MSI Credit Solutions! We're delighted to hear that Martin Hernandez provided you with helpful and consistent support throughout your journey. We truly appreciate your recommendation and are grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. Thank you again for choosing MSI Credit Solutions!
Not good at all I have 4 companies taking out money 69. Then 98 everyone they partner with cancel everything even had to change my checking account and cards there was no stopping them they caused problems never use them. They did call me and apologize and tried to fix the issue
Reply from MSI Credit Solutions2026-04-27
We’re sorry to hear about your concerns and understand how frustrating unexpected charges can be.
We would like to clarify that MSI Credit Solutions does not partner with multiple companies that charge clients without authorization. Any fees associated with our services, including the initial investment, monthly service, and optional credit monitoring, are fully disclosed and authorized at the time of enrollment.
Based on our records, your account was active for a very short period of time, and we would appreciate the opportunity to review the charges you’re referencing to ensure there is no misunderstanding or any unrelated third-party activity.
Please contact our Client Services Department at 214-888-4990 so we can look into this immediately and help resolve the situation.
Sincerely,
MSI Credit Solutions Team
Jose Castro was extremely helpful with helping me solve my concerns about my credit scores and late payments. 10/10 customer service!
Reply from MSI Credit Solutions2026-04-27
Hi Sabrina, thank you for taking the time to leave us a review. We’re glad to hear Jose Castro was extremely helpful in addressing your concerns about your credit scores and late payments, and that you felt you received 10/10 customer service.
If you ever have any additional questions or need further assistance, please don’t hesitate to reach our Client Services team at 214-888-4990
Customer service is fantastic. Fabrizio is so nice and patient, makes sure to explain everything, and is super helpful.
Reply from MSI Credit Solutions2026-04-24
Thank you so much for your kind words! We're thrilled to hear that Fabrizio provided excellent service and made your experience positive. We appreciate your feedback, and we are here to help anytime!
Raymond has been very clear and helpful on every step of the process, MSI staff is very professional and knowledgeable!
Reply from MSI Credit Solutions2026-04-22
Thank you so much for your kind words! As MSI, we’re committed to being clear and helpful every step of the way. We're glad our professionalism and knowledge made a positive difference for you. We truly appreciate your trust and feedback. If you need anything else, we're here to support you!
