MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
Written by the business, not verified by us.MSI Credit Solutions (msicredit.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely helpful, highly professional, and thoroughly knowledgeable when explaining complex credit repair processes and options. Reviewers deeply appreciate the clear communication, ongoing supportive guidance, and impressively quick results that lead to notable credit score improvements. Some reviewers were not happy with the reported lack of visible credit score improvement after paying for professional services over an extended period. A few consumers also mentioned encountering unexpected subscription setups and experiencing unresponsiveness or generic replies when requesting specific account documentation.
Auto-generated from all reviews of this business. For reference only.My credit is improving faster than expected!! Had an amazing experience with Martin Hernandez
Thank you so much for sharing your great experience with us! We're thrilled to hear that your credit is improving faster than expected. Martin Hernandez is an amazing member of our team, and we're glad he could help you achieve your goals. Thank you for choosing MSI! We are here to help!
I’m really grateful for the help I received improving my credit. Sandra is knowledgeable, patient, and made the whole process easy to understand. Thanks to her guidance, my credit score has gone up and I feel much more confident about my financial future. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear about your progress and that Sandra’s guidance made a positive impact on your credit and confidence. We’re proud to have her on our team, and your recommendation means a lot to us. If you ever need further assistance, we’re here for you. Wishing you continued success on your financial journey!
Worked with Ethan Pulliam He was very attentive, understanding, knowledgeable, and determined to help me. The company will work with you regarding finances and they will try to accommodate you. Love the customer service and willingness to help as well as educate their customers. I am excited to see what this company can do for me… I will report back with update soon….
Wow, thank you for the glowing review! We're so grateful to have Ethan on our team, and it sounds like he truly made a difference for you. We're committed to helping our clients achieve their financial goals, and it's customers like you who make it all worthwhile. We're excited to continue working with you and are looking forward to your update soon!
This company has helped me so much and special shout out to Martin, he had been open, honest and communicative about the whole process, he gave me the confidence to move forward with this process.
Thank you so much for your kind words! We're thrilled to hear that Martin was able to support you and that you felt confident throughout the process. Your success is our priority, and we're grateful for the opportunity to help. If you need anything else or have any questions in the future, please don't hesitate to reach out. We're here for you!
Ethan has been absolutely amazing in this new process! Thank you
Thank you so much for your kind words! We're thrilled to hear that Ethan has been amazing and that you're happy with the new process. We truly appreciate your support and look forward to continuing to serve you. If you need anything else, please don't hesitate to reach out!
My experience with MSI has been everything I’ve hoped it would be its only been 1 month and I have had 5 items removed from my report! This amazing thank you MSI
Wow, we're absolutely thrilled to hear that you've seen such significant results in just one month! 5 items removed from your report is truly incredible. Thank you for sharing your experience with us. It means the world to our team that we've been able to make a positive impact on your life. Keep up the amazing work, and please don't hesitate to reach out if there's anything else we can do to support you!
I have been working with Ethan on my credit and when I tell you this company is amazing !! They were able to get 11 negative items off of my account in a month and half ! They are still working on my progress while keeping great communication throughout the process! Coming across this company and Ethan was the best choice I’ve ever made! For anyone looking to improve their credit join MSI ! You won’t regret it !
Thank you so much for your wonderful review! We're thrilled to have been able to help you achieve such significant progress with your credit. Ethan and the entire team are dedicated to providing top-notch service and results-driven solutions. We're grateful for your trust and confidence in us, and we'll continue to work hard to help you reach your financial goals. Thanks again for your kind words and for choosing MSI!
Martin Hernandez has been extremely helpful. I’m already seeing an increase in my scores. Definitely would recommend him.
Thank you so much for your kind words! We're thrilled to hear that Martin has been helpful and that you're already seeing an increase in your scores. We appreciate your recommendation and are here to support you every step of the way. If you need anything else, please don't hesitate to reach out to us!
Daniel is amazing .. his in touch with at all time helping me out and explaining to me step by step . I’m very happy with his work . Thank you Daniel .. If you need your credit fixed ask for Daniel
Thank you so much for your kind words! We're thrilled to hear that Daniel provided you with excellent service and support throughout your credit repair journey. We will be sure to pass along your appreciation to him. If you ever need further assistance, please don’t hesitate to reach out. Thank you for trusting us!
It was a great experience, and you can tell through the experience what Robert and his team is capable of.
Thank you so much for sharing your experience! We’re thrilled to hear that working with Robert and our team made such a positive impression. At MSI Credit Solutions, we take pride in providing knowledgeable guidance and delivering results our clients can truly feel confident about. We appreciate your trust in us and are grateful for the opportunity to support your credit goals. If you ever need anything in the future, we’re always here to help!
Sandra Hernandez is amazing!! Good customer service skills. Very attentive to detail
Thank you so much for your kind words! We're thrilled to hear that Sandra Hernandez provided you with excellent service and attention to detail. We appreciate your trust in us and want you to know that we're here if you ever need assistance!
Ethan is kind, knowledgeable, and personable. He made the process seem easy and stress-free. I truly believe this is exactly what I need to get my credit back on the right track
Thank you so much for your kind words! We're thrilled to hear that Ethan made the process smooth and stress-free for you. He's truly dedicated to helping our clients succeed, and we're glad he could assist you in getting your credit back on track. If you need any further support, we're always here to help. Wishing you continued success on your journey!
Jon and Jennifer took time give me detailed explanations to all of my questions.They were total professionals and made this experience a good one!
Thank you so much for your kind words! We're delighted to hear that Jon and Jennifer provided thorough explanations and made your experience positive. We truly appreciate your feedback and are here to support you whenever you need.
Thank you for your kind words! We're glad to hear that Robert provided excellent assistance. If you need further support or have any questions, we're always here to help.
Sandra made the experience easy and improved my credit score! Exceeded my expectations!
Thank you so much for your kind words! We're thrilled to hear that Sandra made the experience easy and helped improve your credit score. Exceeding your expectations means a lot to us. If you need any further assistance, feel free to reach out to us anytime!
Ethan was great, very professional and knowledgeable. Flexibility was great and everything was taken care of efficiently.
Thank you so much for your kind words! We'are glad to hear that Ethan provided excellent service and that everything was handled smoothly. If you need anything else in the future, please don't hesitate to reach out. We're here to help!
MSI has been an invaluable asset to both myself and my family. Their dedication and effort have been instrumental in guiding me towards a path where I can now fully concentrate on personal growth. The level of communication within MSI is exceptional, with frequent check-ins and clear explanations of future steps. I am forever grateful for their assistance and will remain a loyal customer for life.
Thank you so much for your heartfelt words. We’re truly grateful to hear that MSI has made such a positive impact on you and your family. Our team is dedicated to providing personalized support and clear communication, so it’s wonderful to know that our efforts have helped you focus on your personal growth. We deeply value your loyalty and look forward to continuing to serve you in the future. If there’s anything more we can do, please don’t hesitate to reach out!
MSI signed me up for credit monitoring services with a third party that has monthly fee for $29.99 during the consultation call without my consent or even disclosing what they were doing it. IdentityIQ is the third party and is familiar with how MSI uses them to get a cheap credit report through their $1 promotional deal because MSI does not have the credentials to pull credit reports on their own. I suspect they are affiliated and run the scam together, but I cannot prove it. Thankfully I saw the email confirmation and scrolled to the small print to see he had signed me up for a monthly service. When I asked him (Rick) about it, he told me I was rude for interrupting him because he was just about to tell me about it, AFTER he signed me up. I now have to use credit monitoring through another company because I stupidly gave MSI answers to security questions that would give them access to do anything with my credit, just like they did with IdenityIQ. DO NOT TRUST THIS COMPANY. Read all of the reviews. They offer promotions if you agree to write a good review, that is why they have so many. Read the 1 and 2 stars with the folks who signed up and had really bad experiences. Jump to June 2021 one-star reviews and you will see how unprofessional they are. One lady left a bad review, and, in their response, they put her information on blast, publicly posting her credit scores and calling her insecure. I would not have believed a claim they did this, but look for yourself, MSI themselves posted that about her. Shameful.
Hello, We take feedback seriously and appreciate the opportunity to clarify the points raised. MSI Credit Solutions does not enroll clients in third-party credit monitoring services without disclosure or consent. During consultations, clients are informed that credit monitoring is required to track progress, and IdentityIQ is presented as an optional third-party service commonly used in the industry. Enrollment requires client authorization, and clients may cancel directly with the monitoring provider at any time. Any information shared during the onboarding process is used solely to review credit reports and explain the credit repair process. MSI cannot open accounts, change personal information, or take actions on behalf of clients without written authorization. Regarding the interaction mentioned, we regret that the client felt uncomfortable or misunderstood during the consultation. This is not the experience we aim to provide, and professionalism is always expected from our team. We would welcome the opportunity to review this internally if the client contacts us directly. Additionally, MSI Credit Solutions does not offer incentives in exchange for positive reviews, nor do we engage in posting sensitive personal or credit information in public responses. Client privacy is a priority, and we take data protection seriously. We understand that credit repair can be a frustrating process, and we are always open to constructive dialogue. We invite the client to contact our Customer Care Team directly at 214 888 4990 so we may review their concerns and address any outstanding questions. Sincerely, MSI Credit Solutions Team
Just started the program and Ethan has been nothing short of amazing with the details and what to expect going in. I truly appreciate amazing customer service and he and the team have done just that! Thank you!
Thank you so much for your kind words! We're thrilled to hear that Ethan provided you with a wonderful experience and that you're pleased with our service. Our team is dedicated to supporting you every step of the way, and your appreciation truly means a lot to us. If you ever need anything else, please don't hesitate to reach out. Welcome aboard, and thank you for trusting us!
Over all great customer service and very helpful! Ethan P. was able to explain everything with great detail to better understand!
Thank you so much for your kind feedback! We're delighted to hear that you had a great experience and that Ethan was able to provide clear and helpful explanations. Customer satisfaction is our top priority, and your words truly motivate us. If you need any further assistance, please feel free to reach out. We appreciate your trust and look forward to continuing to serve you!
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