Museums.Co (museums.co) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
First and foremost the quality of the print is very high. Nice heavy paper. Without the original artwork in front of me to compare the color rendition seems to be very accurate. I’ve seen some wonky looking options on different sites and thought no way.
Printing and delivery was very quick. Packaging was as it should be and the print arrived in perfect condition.
Next time I want to order a reproduction print I will be returning here.
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Andy · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Great service and quick shipping for a…
Great service and quick shipping for a wonderful, hard-to-find, iconic photo by Berenice Abbot.
The quality of the print is no better than if I had just printed the painting onto construction paper myself. And the sizes are horribly misleading. My 16x20 prints are on 16x20 paper, but the massive border means the image itself is only 9x16. This is extremely disappointing.
Reply from Museums.Co2026-05-25
Dear Parth Majmudar,
Thank you for sharing your experience with us. We’re truly sorry to hear that the design of our Giclee product didn't match your expectations. We created our prints with the white border so that our customers could install them in widely-available, off-the-shelf frames to reduce the high cost of custom framing. Once installed in a frame, the white border is intended to give the look of a matted print without the cost of a matt. We understand that our standard product design does not appeal to everyone.
We’d really like the chance to make this right for you. If you return the prints to us, we’ll issue a full refund as soon as they arrive back at our studio. We will email the instructions to you shortly so that the return process can begin when you are ready.
Kind regards,
Customer Service Team
My experience with Museums.co was fabulous. I received my prints as promised. I was able to reach someone when I had a question and I have had them framed and am in love with them. I can't wait to get them on my wall!
Reply from Museums.Co2026-05-25
Hi Jenefer. Thank you for taking the time to write this positive review and we are happy to hear that you had a great experience with Museums.Co. We would love to see how your Alma Thomas prints look in their frames if you are open to sharing.
The print was exceptionally packaged. From the quality of the paper to the colors of the the image, just beautiful!!
Reply from Museums.Co2026-05-25
Hi Gail,
Thank you so much for your review! Rooms by the Sea is a favorite in our family and we hope it brings you joy. It means a great deal to us to know we made you happy and we hope to see you again soon!
So speedy and print was wrapped up beautifully. No dimples or markings!
Reply from Museums.Co2026-01-14
Thank you so much for your review, Allison! We’re thrilled to hear your Rothko print arrived quickly and in perfect condition. It means a great deal to us to know we made you happy and we hope to see you again soon!
Thank you for the kind words, Harry! We’re so glad you loved the Berenice Abbott print and had a great experience with us. Enjoy your artwork and come see us again soon!
There was an issue with the artwork image on the website, and I contacted customer service to resolve it. They fixed it within 24 hours, and I was able to order it in time for a birthday. Wonderful customer service.
Reply from Museums.Co2026-01-14
Thank you so much for taking the time to share this, Kyra! We’re so glad we could resolve the issue quickly and help you order in time for the birthday :) We appreciate your support!
Beautiful prints! Love them and can't wait to see them framed and hung up!
Reply from Museums.Co2026-01-14
Thank you for the kind words, Krista! It means so much to us to know our prints are heading to a new home. We hope you love seeing them framed and displayed :)
Thank you for your kind words, Susan! We hope to see you back soon!
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Christopher Deemer · 1 review · Experienced 2025-11-04 ·
★★★★★
Print arrived bent throughout the middle
museums.co sells damaged goods and won’t replace them. They tried very hard to not send a replacement print and they won. Dealing with museums.co about their damaged print was very difficult and the resolution they chose was disappointing. They told me that the blundered transaction was totally my fault.
I ordered “Undergrowth with Two Figures” by Van Gogh. The print is extremely clear. In the past, I have ordered from a common online art store and the prints were fuzzy and dull. This was NOT the case at Museums.Co. Also, the print was packed well in tissue paper and with zero wrinkles or dents. It is currently being framed and will live above my mantel.
Reply from Museums.Co2025-11-26
Thank you so much for your wonderful review! We’re thrilled to hear that your “Undergrowth with Two Figures” print arrived in such beautiful condition and exceeded your expectations. We take great care with both print quality and packaging, so your feedback truly means a lot. We hope it looks stunning above your mantel!
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Susan · 1 review · Verified · Experienced 2025-09-03 ·
★★★★★
What a lovely print!
What a lovely print!! Beautiful quality and it was packaged so carefully for mailing! It is a birthday gift for a dear friend and I know she will love it!! Thank you so much!!
Reply from Museums.Co2025-11-26
Thank you so much for your lovely review, Susan! We’re thrilled to hear that you’re happy with the quality of the print and that it arrived safely. What a thoughtful birthday gift for your friend—we hope she absolutely loves it! Thank you again for choosing us :)
Stephen Rue · 8 reviews · Verified · Experienced 2025-03-07 ·
★★★★★
Overall a great experience
Overall a great experience. Easy to navigate, quick shipping and a beautiful high quality print. I would definitely use Museums.Co. again as well as recommend to friends!