My phone inquiry was handled promptly…
My phone inquiry was handled promptly and efficiently. The product is needed was shipped quickly.
MUSYSIC (musysic.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.
My phone inquiry was handled promptly and efficiently. The product is needed was shipped quickly.
Ordered item through eBay. Needed to return item. Returned in original box, unopened, via UPS. Vendor will not give refund. Fail to understand what the problem is, as vendor has been vague in its responses to me. Am not recommending this vendor.
Physically perfect as described but will be using it abroad, i haven't tested it.
The Musysic team was fantastic. They quickly helped me and I am so pleased with the expeditious support.
I am very satisfied with Musyic. I emailed them looking for a control board for some lights in hopes the carried parts, and they do! Item came pretty quickly in the mail too. I'm very happy
I ordered the wrong parts and the tech guys called me to get the right parts ordered. That was above and beyond
The staff at Musysic returned my call and email right away and I ordered the item for the nonprofit I volunteer with. They sent a link so I could place my order…much easier than with large conglomerate retailer!
Fedex has not updated the tracking to "Out For Delivery". You have required a signature. I can understand this *BUT* if I expect delivery *ON TIME*. This keeps me trapped at home not knowing if they're going to make the delivery. My time is money and failures to deliver as promised are missed opportunities for me. *update 7/7/25* I just got an email from FedEx saying my package won't deliver for another day, wasting more of my time trapped at home. It makes it even harder to recommend Musysic.
This company rocks. I placed an order for 2 additional mics for my system and I was contacted immediately by customer service staff to give them the right information about my system. 2 emails later my mics arrived and they worked with no problems. Thank you,so much for your help. Daniel Gomez.
purchased over 10 amps and every one has fan issues. I'm done with them
The bass is hits and the other notes are bright and loud. Great sound overall. It’s well built. A little heat hasn’t hurt it yet. I use mine as a car stereo, but i leave a window open when I park and park in the shade. A better eq would help. I also would like to be able to customize the lights.
Spoke to a salesperson, explained what I wanted and what I was doing, he helped get me to the right equipment and getting everything to me. I am currently waiting on the next package which is suppose to be delivered tomorrow the 16th of June.
Prompt, efficient communication that followed all expectations.
For some reason the delivery was delayed by about a week. I do appreciate the fact that I was issued a $5.00 refund. Otherwise my experience was fine.
You searched and found the microphone that I needed.
This is my third one of these system I get a new one and donate the other to another organization that needs wireless mics. Great system that last.
Thank you for my sounds speaker they sounds great
Great help from purchase to receiving, needed to add a couple of thing to make the system work for our needs…..no problem, got what we needed and it works great!!!!
Great Job and greatly appreciate the back and forth we required to get the repair needed. All your staff were very helpful in working closely with us to resolve our issues. Thanks! Regards, Howard Berger Catholic Charities
I got a defaulty amplifier that wouldn't turn on so they gave me free return labels and I gave it to FedEx and they inspected the 2000rms watt amplifier but didn't find nothing wrong with the amplifier sent me the amplifier back and it still didn't turn on. I called them up and nicely discussed why this amplifier is not turning on and found out my house voltage is not powerfull enough to get the 2000rms watt amp to turn on. Then then gave me return labels and I sent it back and they told me there going to give me a full refund so I'm very happy. I give this company 5 start just wish the amplifier worked in my room.
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