Cozy Farm (mycozyfarm.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 27% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
I’ve been very pleased with this company’s diverse product offerings and fast shipping. My orders always arrive promptly—the only thing I’d suggest enhancing is the package tracking experience. Otherwise, they’re excellent!
Fantastic customer service with quick refund when my package was damaged in transit.
Excellent communication, fast response, had my order within 2 days! Trustworthy and reliable business company!!
I still haven’t received my order. But your record says it been shipped since the 26th of August.
We checked, and it seems that something occurred to your package during transit between our warehouse and the courier. We sent a message to your email yesterday, asking if you prefer that we place a new free order or issue a full refund. Please, let me know and we’ll proceed right away. Really sorry again for the inconvenience and thank you very much for your patience. Regards, Francesca Owner Cozy Farm
Product came on time and as expected. Would use them agin.
Delivered my order quickly and efficiently. The product is fresh and delicious. And for their loyal customers, the company offers discounts on occasion.I am pleased with the service and will use it more in the future.
Super fast shipping genuinely good quality product satisfied with my purchase
When we first ordered the Turkish Figs we wanted, Cozy Farm let us know that the whole delivery system nation-wide had been hacked and there might be a delay--but from then on, Cozy Farm kept up notifications until they were finally able to tell us the goods were coming! And they did, and we're delighted with the quality, the service and the price! They're working extra hard to please their customers.
The box was smashed, and everything was completely melted to liquid
Hi Lisa! Thanks for reaching out. We are really sorry to hear about that. I’m going to place the full refund right away, you should immediately receive the refund for the part paid with Shop Cash and, in the next few days, an automatic confirmation email as soon as the bank has processed the transaction paid with your Credit Card. Really sorry again for the inconvenience. Thank you very much for your patience. Regards, Francesca Owner Cozy Farm
Great customer service, fast delivery good selection of products.
My order was packed well and delivered quickly! Thank you!
Very nice test I like it doesn’t hurt my stomach and it doesn’t affect my diet
I received what I've order and I'm truly Happy!
Arrived intact but maybe another box over it would be safer
I inadvertently bought dog jerky for my son-in-law. Although the treats looked wonderful, Cozy Farm was very accommodating in helping me correct the error. Thank you! Your company is quality!
Just the best pepper I have EVER CONSUMED, EVER!!!
61 reviews matching