IMPROV® Traffic School (myimprov.com) has a 4.6 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Scott Aijo · 1 review · Experienced 2026-04-30 ·
★★★★★
My defensive driving certificate was…
My defensive driving certificate was due to expire. They’re good for 3 years.
Improv learning was a place referred to me.
I went on the website and took the test.
It was very easy to navigate and pay for it. The site was secure.
The course was easy to understand and follow.
Upon completion I was directed to submit and receive my cert.
Improv even contacted my insurance company.
Reply from IMPROV® Traffic School2026-05-07
Thank you for your wonderful feedback! We’re glad to hear the course was easy to navigate, secure, and simple to complete. It’s great to know the process from registration to certificate completion went smoothly for you. We appreciate you choosing IMPROVLearning!
The course was actually pretty good. I put in my correct information but when I printed out my certificate my DOB says July 2027. This upset me because now my insurance company didn’t acknowledge it was really me. I called your company and was told it would be straightened out but it wasn’t. I was on the phone with my insurance company and after a lengthy conversation it was handled. This was definitely not my error it happened on your end.
Reply from IMPROV® Traffic School2026-04-21
We’re very sorry to hear about the issue with your certificate details and the inconvenience it caused with your insurance company. This is not the experience we want for our students. Please contact us at [email protected] so we can review your account and ensure your information is corrected properly.
— IMPROVLearning
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Scott Coleman · 16 reviews · Experienced 2026-04-16 ·
★★★★★
My experience was joyful
My experience was very, very lovely. It was with ease. It was patient understanding, and I got through it with no problem. I will do it over again and again and again go for it. You won’t regret it.👍🏿
Reply from IMPROV® Traffic School2026-04-21
Thank you for your wonderful feedback! We’re so glad to hear you had an easy and positive experience and found the course helpful. We truly appreciate your support and thank you for choosing IMPROVLearning.
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Gracy Crumpton, a good person · 2 reviews · Experienced 2026-04-20 ·
★★★★★
Great refresher course on legal and…
Great refresher course on legal and intentional driving habits. It is the law to drive with a seatbelt buckled and secured, working seatbelt, in most states. I observed there was not a lot mentioned about driving using a safety or seat belt. However, the graphics and songs were great reminders of good driving habits.
Reply from IMPROV® Traffic School2026-04-21
Thank you for your thoughtful feedback! We’re glad to hear you found the course to be a helpful refresher and appreciated the graphics and reminders about safe driving habits. We also appreciate your input regarding seatbelt safety coverage and will take it into consideration as we continue improving the course. Thank you for choosing IMPROVLearning!
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MASAYO · 2 reviews · Experienced 2026-04-16 ·
★★★★★
As many of us already know about…
As many of us already know about driving regulations and the laws, it is good to remind us about safe driving methods. I was driving this morning around 7:30 am, and noticed many younger people trying to rush to places, cutting in, driving too close, and some giving a finger to others being slow. They only save a minute, and nothing changes, and it may cause a longer time to get places, and their anger and frustration are not worth having any problems on the road!
Reply from IMPROV® Traffic School2026-04-21
Thank you for your thoughtful feedback! We’re glad to hear the course served as a helpful reminder of safe driving practices. Your real-life observations highlight exactly why staying patient and aware on the road is so important. We appreciate you choosing IMPROVLearning!
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AP · 3 reviews · Experienced 2026-04-04 ·
★★★★★
I Recommend the ImprovLearning Defensive Driving Course
I recently completed ImprovLearning's defensive driving course. I took several defensive driving courses in the past, at times in person but mostly online, to benefit from reduced auto insurance rates. Needless to say they tended to drag along at a sloth's pace with droning pedantic voices lumbering on endlessly. Painful. Fingernails scraping a blackboard. Alas, I stumbled onto ImprovLearning's defensive driving course. It is quite different - pleasantly so. The pace is quick and the presentation was entertaining. Corny at times? Yeah, but this is part of the course's charm. It finally felt like someone was talking to me and not talking at me. While slightly more expensive than other defensive driving courses, it was worth the cost. I hate the sound of fingernails scraping a blackboard...
Reply from IMPROV® Traffic School2026-04-16
Thank you for your thoughtful and detailed feedback! We’re so glad to hear the course stood out from your past experiences and that you found it engaging, entertaining, and worth the investment. We truly appreciate your recommendation and thank you for choosing IMPROVLearning!
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Melissa · 3 reviews · Experienced 2026-04-02 ·
★★★★★
Finally a class that is fast and "enjoyable"!!
This was the best driving class I've taken (not that I've had tons of tickets or anything... lol). But seriously! It was fast! It was easy! It was "enjoyable"! It was affordable! Heck, I might just wiz by another speeding camera so I can do it all again! (just kidding ;)) Thanks to IMPROV for finally delivering a class that isn't insulting to the average adult!!!
Reply from IMPROV® Traffic School2026-04-09
Thank you for your great feedback! We’re so glad to hear you found the class fast, easy, enjoyable, and affordable. We truly appreciate your support and thank you for choosing IMPROVLearning!
I loved this course, especially doing it on line! It was funny and not so boring! I would recommend this to anyone who got a ticket or even for lower your payment for your insurance.
Reply from IMPROV® Traffic School2026-04-04
Thank you for your wonderful feedback! We’re so glad to hear you loved the course and enjoyed the online experience. It’s great that you found it fun and engaging. We truly appreciate your recommendation and thank you for choosing IMPROVLearning!
The Improv Traffic School Course was FUN, FAST, EASY & EDUCATIONAL!!!
The Improv Traffic School Course was easy, fun and educational! A needed refresher. I appreciate the emphasis on managing road rage with intelligent self-control. Also, great focus on how speeding & weaving through traffic only decreases arrival time by only a few minutes. I've watched speeders pass me and others obeying the limit, only to see the speeder stopped by the same red light before us slower drivers catch up...LOL! But seriously, these speeders risk causing deadly accidents, resulting in being “dead on arrival” at hospitals.
Also, the course cost is inexpensive once every 3 years and you get car insurance discounts.
Suggestion: Post all this good driving advice everywhere! Schools, TV & social media,etc. These IMPROV driving tips should reach the masses. Especially those who are obsessed with social media and lack proper driving skills.
Reply from IMPROV® Traffic School2026-03-04
Thank you for the fantastic review! We’re so happy to hear you found the course fun, fast, easy, and educational. It’s great that the defensive driving reminders, road rage management tips, and real-world examples resonated with you. We truly appreciate your thoughtful suggestions about sharing these important safety messages more widely. Thank you for choosing IMPROVLearning.
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Kenneth · 5 reviews · Experienced 2025-12-31 ·
★★★★★
When I finally reached a human being
When I finally reached a human being, the service was just exceptional, above and beyond. GEICO claimed that IMPROV had not advised them of our course completion, so no discount, major league hassle. You and your team took care of everything. Part of the problem was a software issue at your end. Your software would not recognize GEICO policies that began the 10 digits with a 0. Also, it took almost an hour listening to your "Speedy" Robot before I was connected to a real human being.
Reply from IMPROV® Traffic School2026-01-01
Thank you for taking the time to share such an honest and detailed review. We’re truly glad our team was ultimately able to step in and resolve the situation with your GEICO discount, but we’re very sorry for the frustration and the long wait you experienced.
The policy number issue with leading zeros has now been fixed, and we’re working to improve phone wait times. We really appreciate your patience and your kind words about the support you received once connected. If you ever need help in the future, we’ve already reached out to you via email, and you can always contact us directly at [email protected].
— IMPROVLearning
