My Pet Sensitivity (mypetsensitivity.com) has a 4.1 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Maybe not 100% correct but my dog was helped by the results we showed. We eliminated the food from his diet and it is better, I highly recommend it.
We're so happy to hear that eliminating the food helped your dog feel better. We appreciate you sharing your positive experience with us!
I sent in two separate hair samples from the same area of my dog and paid for two separate test and they contradicted each other. The email stated it would take at least 3-4 days to get the results and right after I received an email stated my samples/test were received I received a email with the results shortly after
We’re very sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how confusing and frustrating it must be to receive seemingly contradictory results. There are a few reasons why this can occasionally happen, and we’d be very happy to look into this for you and explain your results in detail if you'd like us to? Please note that while results are typically provided within 3–5 days, they can sometimes be returned sooner depending on processing times.
Absolutely fantastic, money very well spent. Now my dog can live a symptom free life. Highly recommended.
We're so happy to hear your dog is living a symptom-free life! Thank you for your kind words and recommendation.
Fantastic service, couldn't rate it higher. I was confused at first but then it all made sense and they were very helpful. They discovered my dog is allergic to so much, they have saved his fur because he was losing hair fast.
We're thrilled to hear you had such a fantastic experience with our service! It's wonderful to know we could help identify your dog's sensitivities and contribute to saving his fur.
Very accurate from my suspicions. The findings are well laid out, clear, and easy to understand
Thank you for your wonderful feedback! We're delighted to hear the results matched your suspicions and that you found the report clear, well laid out, and easy to understand. We really appreciate you sharing your experience.
Clear and concise. Easy to understand and easy to process.
Thank you for your feedback! We're pleased to hear you found the process clear, concise, and easy to understand. We really appreciate you taking the time to share your experience.
We're sorry to hear that you feel this way and that your experience didn't meet your expectations. We'd really appreciate the opportunity to learn more about what happened and see if we can help. We'll be in touch with you via email shortly to gather some more information and discuss your concerns.
The test results were very thorough and gave a lot of information. Where the problem occurred is in communicating how to initiate the testing and when/where to get the results. Maybe it's just me, but an email or text to say the results are available and a link where to find them, that would be very helpful.
We appreciate your feedback regarding the thoroughness of our test results. We understand your suggestion about improving our communication process for test initiation and result availability. We are actively exploring options like email or text notifications with direct links to enhance this experience for our customers.
The whole process was easy and quick. Any future dogs, I will use this company again
We're so happy to hear that our process was easy and quick for you. We appreciate your kind words and look forward to helping you with any future dogs.
East company to deal with, great results back and a fast turnaround
We're glad you enjoyed your experience. We appreciate your positive feedback!
I had an allergy test done. Thought that was all. Paid $44.99 for it in February. Just noticed on my cc bill that Ive been paying $9.99 every month there after. I did not sign up for anything except an allergy test! Scaming me!
Thanks for sharing your feedback with us! When the test was purchased, it included a complimentary 30-day trial to our 247Vetline service. At the end of the trial period, the subscription automatically continues on a monthly basis unless cancelled. This information is provided during the checkout process, where the option to remove the trial is available, and is also included within the order confirmation email. Can you please respond to our Trust Pilot request so we can investigate this for you?
I never received my results, even though I received an email stating that they received my dogs hair samples. Then out of nowhere, I get an email receipt showing that I've enrolled in a $10 a month subscription for pet advise. I did NOT sign up for that. When you call, you receive a message stating that nobody is available and line disconnects. When cancelling the subscription online, it forced me to explain why I'm cancelling but the only option is their pre-typed reasons, such as "I'd rather save money mow to pay more later". Immoral business. Zero stars
Thanks for sharing your feedback with us! When the test was purchased, it included a complimentary 30-day trial to our 247Vetline service. At the end of the trial period, the subscription automatically continues on a monthly basis unless cancelled. This information is provided during the checkout process, where the option to remove the trial is available, and is also included within the order confirmation email. Can you please respond to our Trust Pilot request so we can investigate this for you?
I have tested both my dog, and had the results back within 2 days. Very happy with the process.
Thank you for your lovely review! We're delighted to hear that you received your results so quickly. It's great to know that you were happy with the process and found everything straightforward and efficient. Thank you for choosing us for your pet's testing!
The detailed report was extremely informative. It was what pointed us in the right direction with collaboration from our vet. We are in a positive direction now. Thank you
Thank you for your thoughtful review! We're delighted to hear that the detailed report was informative and helped point you and your vet in the right direction. It's especially rewarding to know that, through collaboration with your veterinary professional, you're now moving in a positive direction. We appreciate you taking the time to share your experience and wish you and your pet all the very best going forward.
My dog has for years had bad allergies year round! After getting her results I was shocked as to what she was allergic to it was Everything she was eating. I now cook for my dog and she has went from a constant runny nose, eyes droopy watering, Paw licking and scratching all the time to only minimal paw licking (because i think the grass does that)but everything else has stopped it's amazing!!!!! I wish I had know about the allergy testing years ago what ever the cost it's worth it!
We are so happy to hear about the incredible improvement in your dog's health after discovering her sensitivities! It's wonderful to know our testing made such a positive difference. Thank you for sharing this amazing success story.
Great job...had no idea that my Sedona was allergic to beef and baking soda (toothpaste). They are now not given to her and she is much better.
Thank you so much for sharing your experience! We're delighted to hear that Sedona is doing much better. It's always rewarding when test results help identify sensitivities that may be contributing to discomfort, allowing pet owners to make informed changes. We wish Sedona continued health and happiness, and we truly appreciate you taking the time to leave your feedback. 🐾
Very helpful email advice from Abbie. Resolved query quickly and friendly manner.
Thank you for your kind feedback! We're so pleased to hear that Abbie was able to help resolve your query quickly and in a friendly manner. Providing helpful and efficient support is always our goal, and your comments will mean a lot to her. We really appreciate you taking the time to share your experience and thank you for choosing us!
Sample collection kit was delivered very quickly, confirmation email received upon the sample being returned to them. Results back in super quick time
We are so pleased you had such a positive experience with our service. We appreciate your kind words!
I had an inkling that my 2 BC puppies had sensitivities around certain foods but was never able to pinpoint exactly what triggered their diahorrea. This test narrowed it down and gave me more information than I could've dreamed. I can now look for certain ingredients in their potential foods that could possibly trigger their digestive issues and will hopefully help them to live a happier and healthier life.
We are so happy to hear that our test provided valuable insights into your puppies' sensitivities. It's wonderful that you now have the information needed to help them live happier and healthier lives. Thank you for sharing your positive experience!
Sneaky company, I will never purchase anything from them again. Their customer service agents are rude and petty.
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience and that our customer service did not meet your expectations. Providing professional, respectful, and helpful support is very important to us, and we take comments like yours seriously. We would welcome the opportunity to better understand what happened and address your concerns. Please contact our support team directly or reply to our request for further information so that we can investigate this matter and work towards a resolution. We appreciate you taking the time to share your experience.
65 reviews matching