RejuvaKnee (myrejuvaknee.com) has a 3.3 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 36% give 1 star; The business has replied to 7% of negative reviews. Last updated 2026-08-10.
While I wasn't able to order online, as your order form would not allow entry of a Canadian city. I contacted an agent by phone and he made ordering very easy. Much appreciated.
Reply from RejuvaKnee2026-04-17
Hi Cliff,
Thank you for sharing your experience.
We understand how frustrating it must have been not being able to enter your Canadian city during checkout. We’re glad you reached out by phone and that our agent was able to step in and make the ordering process easy for you.
Your feedback about the order form is helpful, and we’ll make sure it’s shared with the team so we can improve the experience for customers outside the U.S.
If you need anything else going forward, we’re always here to help.
RejuvaCare Customer Support Team
S
Selective Use · 2 reviews · Experienced 2026-04-10 ·
★★★★★
All started well with the shoulder…
All started well with the shoulder products--two of them. Waited a long time to get them and immediately began the process following instructions. Used it never above 40 temperature. After about three weeks, both controllers were uncomfortably hot. Don't know if they were a bad batch but burning each night (did not use twice a day) made me return these with the explanation. Hopefully they will be able to determine what was up with those two controllers. Sent back 4-10-26 following instructions and sending in photo of tracking number. Received an email that refund was in process 4-14-26.
Reply from RejuvaKnee2026-04-15
Hi ,
Thanks for taking the time to share your experience and for laying everything out so clearly.
We’re glad to hear the return process was followed smoothly and that you were able to send the items back with tracking details. We also see that your refund is already in progress, as of 4-14-26.
That said, we understand your concern about the controllers becoming uncomfortably hot after a few weeks of use. That’s not the experience we want for you, especially when you’ve followed the instructions carefully. We take this seriously, and we’ll make sure this feedback is passed along to our product team for review.
If there’s anything else you’d like us to look into or if you need further support while your refund is being completed, just reach out. We’re here to help.
RejuvaCare Customer Support Team
B
Babu C · 1 review · Experienced 2026-03-31 ·
★★★★★
Customer satisfaction
The length of time given to use the product, to experience it and try it to your satisfaction is great. I got to try it for 90 days. When I reported, it did not meet my expectation, the entire team was gracious enough to make other offers that could help make a better decision. They accepted the return and processed the Refund promptly. Rejuvacare staff is truely professional with great customer satisfaction guaranteed. Thanks again.
Reply from RejuvaKnee2026-04-15
Hi Babu,
Thank you so much for sharing this.
We’re really glad to hear you appreciated the 90-day trial period and that it gave you enough time to properly evaluate the product. It’s also great to know our team was able to support you with return options and get your refund processed promptly.
We truly value your feedback, and it means a lot to hear that you found the experience professional and customer-focused. That’s exactly what we aim for.
If you ever need anything in the future, we’re always here to help.
RejuvaCare Customer Support Team
M
MrMan · 2 reviews · Experienced 2026-04-10 ·
★★★★★
Lost in transit
I recently made a purchase from Rejuvaknee,and after a month I still hadn't received the product. When I got in touch with customer support I was surprised when they offered to re-send my order with no delay/and no questions. When I do receive the product, I'm sure it will work fine and I will feel years younger. Thanks again Bernadeth, Jaymie, and Justine.You gals went above and beyond what most customer support teams would have done. Mike Wieland
Reply from RejuvaKnee2026-04-13
Hi Mike,
Thank you so much for your kind and thoughtful feedback! We’re glad to hear that our team was able to assist you promptly and turn your experience around. We’ll be sure to share your appreciation with Bernadeth, Jaymie, and Justine—they’ll be thrilled to know they made a positive impact.
We truly appreciate your patience and support, and we hope you enjoy the product once it arrives!
Best regards,
RejuvaCare Customer Support Team
M
Mae Fujii · 3 reviews · Experienced 2026-04-07 ·
★★★★★
Foot Renew Brings Better Steps & Sleep
The FOOT RENEW brings comfort to tired, swollen feet. Errors made in ordering can be easily corrected by their support-service representatives. I would especially like to commend Ms. Yvonne for how she helped me with an order with an acknowledgement for an error made in double-billing. The only difficulty I found was in your live agents & services not being available to us since your time zone in the east is in the opposite time zone of the U.S. in Hawaii & there was no way to stop an unneeded duplicate order. The long video caused this problem, so may I ask that it be presented more clearly without causing double orders.
Reply from RejuvaKnee2026-04-09
Hi Mae,
Thank you so much for sharing your detailed feedback! We’re delighted to hear that the FOOT RENEW has brought comfort to your tired, swollen feet—that’s exactly what we hope for with every customer. 😊
I’m also thrilled to hear that Ms. Yvonne was able to assist you so effectively with the double-billing issue. We truly appreciate you acknowledging her efforts; we’ll be sure to pass along your kind words to her.
I completely understand your frustration with the time zone differences and the challenges it caused with live support, especially regarding the duplicate order. Your point about the video presentation is very valid, and we will definitely review it to see how we can make it clearer and prevent any confusion in the future.
Thank you again for your patience and for providing such thoughtful suggestions—they help us improve and serve our customers better. If there’s anything else you need or any way we can assist with your orders moving forward, please don’t hesitate to reach out.
We truly appreciate you and your support!
- Rejuvacare Customer Support Team
P
Pamela · 3 reviews · Experienced 2026-03-04 ·
★★★★★
My experience overall was terrible
My experience overall was terrible, with difficulty reaching a rep. (Lost a star for that).
The person who assisted me, Will, was very helpful and polite and I would give him a 5 star.
I am very displeased with the subscription “membership” plan that I did not sign up for. And if the charges of $42.95 were for a subscription- and no additional product- it is unbelievable!
And contrary to being told I was notified by email of subscription issues, I never was. And no additional product was received- even informational.
And the foot massager was something I would never purchase again.
Thank you for the refund.
Again, Will should get a 5 star review if separated from the other issues.
Pamela McDermott
Soldotna, AK
Reply from RejuvaKnee2026-03-05
Hi Pamela,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you had reaching a representative and the frustration surrounding the membership charges. We completely understand how concerning that must have been, especially if you did not feel fully informed about it. Your feedback is important to us, and we sincerely apologize for the confusion and inconvenience this caused.
At the same time, we’re very glad to hear that Will was able to assist you in a helpful and polite manner. We truly appreciate you recognizing his efforts, and we will be sure to share your kind words with him. He’ll be happy to know that his support made a positive difference during your experience.
We also appreciate your feedback regarding the foot massager and the overall experience. Honest comments like yours help us understand where we need to improve, both with our communication and our products.
Thank you again for acknowledging the refund and for taking the time to provide such thoughtful feedback. If there is anything further we can assist you with in the future, please don’t hesitate to reach out.
— RejuvaCare Customer Support Team
