mytacticalpromos.com (mytacticalpromos.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful and friendly when handling questions or sorting out various order problems. Many buyers truly appreciate the wide variety of durable outdoor gear available at very reasonable and affordable prices. Many shoppers often find the merchandise reliable and enjoy discovering practical equipment for their various outdoor activities.
However, some customers also noted frustrating issues regarding unexpected shipping delays or recurring subscription charges. A few consumers experienced missing items in their deliveries or felt that certain mystery packages fell short of advertised value.
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I placed an order for 2 ‘free’ Veterans Mystery boxes, and I load for S+H on them. What I was charged for was 5 instead. They were very quick to issue a refund for the 3 additional boxes.
I also realized after the order was processed and in shipping, that I had used my old address. I asked them if they could contact the shipper and update the address. Instead, they said they would just ship out a new order since it was too late.
What came in the mail was a package of the most cheap gear I’ve ever received. I would not count on it for anything. When I contacted them about it, they told me I was confused and that what I had ordered was a single item, not a mystery box of gear. I sent them a screenshot of my order page where it shows that I ordered the veterans mystery box and it shows it is supposed to be worth $120. After I called them out on their shady business model and proved what I was saying is correct and that I was definitely not confused and that’s it’s false advertising and taking advantage of people, especially veterans, they ended up issuing me a full refund on the 2 boxes I did pay the shipping for.
So as for their business model and gear, it is a shady and a scam and the most cheap gear you can imagine. But they were great to work with as far as issuing the refund and even sending out a new order when I screwed up on the address, so I will give them that, other then calling me confused like I somehow misunderstood the promotional offer. And even now, they are still running that same add on Facebook, only now it said their boxes are worth $60, nit $120. Id hate to see what the gear looks like in that box considering what it looked like in mine that was supposed to be worth double.
Never buy from these guys. They take advantage of you and misrepresent their products and then tell you that you are confused when you bring it up to them. SHADY SHADY SHADY!!!
I was told I would receive a BOX of items worth at least $60. I received a miniature flashlight that wasn't even worth the $12 postage I paid. This company is scamming veterans out of their hard earned money, sending them cheap solo items (was told it would be a BOX of items) ripping us off. Please do not do business with these people. Not a reputable firm.
Mytaticalpromos is a legit company. I have ordered and received for free several t-shirts with logos like Trump for President to Ammo is e pensive don't expect a warning shot. They all fit to size and are of great quality. The customer service is 2nd to none, very professional and quick to get back with you. Overall experience I would give a 5 star rating.
I enjoyed the products from this company I've been shopping for close to a year now all the products on top of the line and I will continue shopping God bless America
I have been buying products from my tactical for a few years now and I absolutely love there products they are durable they are very handy to have in emergency situations they have great deals and promotions I am always satisfied when I get my boxes love this site
I want them to know that these three offers are sneaky and you click on something cuz it looks cool and it's only $4 shipping but you read the fine print nothing is free trust me
Well they keep saying everything is free and you pay shipping and now they want to charge you $39.99 a month for a membership I no I should have read the fine print behind it but I didn't until I went to check out it said that I was being charged 39.99 a month well I tried to go back and close it but they won't you can't get back to it as long as I don't okay to charge they can't take the money but it's just that you know they're not free if I'm paying $39 a month that's wrong
going to cancel my entire order there was a lot of stuff there that I would buy one but I don't want no membership to nothing and I can't even get back to the cart to finish the the sale it's just bad customer service they get a two
Order and customer service. I was confused about ordering some things. But customer service took good care of it for me. I love the items I've ordered from them and appreciate the things they do. Thank you. Beverly Blakeman. I ordered 27 Juns n got it 29th of June. They did a refund 1 July.
Easy to navigate, very inexpensive prices for high quality survival products. Would recommend them to anyone looking for a good product at a great value.
The item i 1st received was missing a part. I asked for just the missing pieces but whoever took my email immediately put in for a whole new pen. I dont know if that was standard or above and beyond. I highly recommend mytacticalpromos for anything they offer
A little misleading leading to extra charges, Tactical promos offer quality products at discounted prices.
The items I received were TOP NOTCH.
Buy with confidence.
Not a 5 because too many buy more get for free but all shipping. & handling is $19.99 for everything you order. Not grouped into each order but every item has shipping
I had great and amazing experience with MyTacticalpromos customer service i mean I got a very quick response from the customer support about a product and is details as well as for a fast email response from double order mistake that they have corrected for me Quickly
Reason being that one of the items I received, in My First mystery box is completely useless. The product has apart to it that doesn't function the way it is supposed to. It was made wrong so that it doesn't work.
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