these are my 3rd pair first with blue…
these are my 3rd pair first with blue tooth these are better than other 2 pair love the bluetooth easy to set up
About Nano Hearing Aids
Data updated- Website
- nanohearingaids.com
- Category
- Health & Medical
- Location
- United States · LA JOLLA
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 0% (0/46)
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Is Nano Hearing Aids legit?
Nano Hearing Aids (nanohearingaids.com) has a 3.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; 78 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Warranty/Returns
Nano has great customer service and they really do honor their warranty! Very nice and easy experience.
I have been waiting on a refund over 30…
I have been waiting on a refund over 30 days. Any help in this matter will be greatly appreciated.
No valid phone. No address. No refund!
I have been trying to get my refund for almost two months now. Nano phone lines have been disconnected. Emails only generate automated responses. Nano Hearing Aids does not exist at the address I have on my owner's manual. I encourage people to look elsewhere for their hearing aids, because, in my experience, Nano has not honored their money back guarantee, and the company may have gone out of business.
Want to return and all phone numbers…
Want to return and all phone numbers will not answer as number not found
One of the stopped working and I tried…
One of the stopped working and I tried to call customer service the numbers that I called were no longer in service ! This the worst customer I have had ! I would not recommend buying this product !
I experienced a problem with one of my…
I experienced a problem with one of my hearing aids, so I returned the whole set to NAMO, and within 2weeks I received a new pair! Not bad, considering the “efficiency” of our “PO” at this time! Dan Hardin
How dependable are they with no Customer Service
Upon purchasing my hearing aids with in a extremely short time, one of them quit working. I called or tried to call only to find that you no longer have telephone customer service, through the email. I find that I not only have to return the hearing aid that’s not working, but also the one that is working. It takes a week to return the pair of Hearing Aids, another week for Nano to determine that one of them is defective. And yet a third week to get a return pair. Giving me three weeks with no Hearing Aids and no telephone Customer Service. That’s why my two star rating. I’m really beginning to wonder if Nano is going out of business. Over a year ago when I first purchased a set of Hearing Aids, they had excellent phone customer service. I had one quit then, and they sent out a new one as I sent the defective one back to them. That no longer exist. Neither does the phone customer service.
that you have a great hearing aids at a realy good price
the people they made me feel better about the hearing aids . I wasnt sure i was getting the right ones they helped me pick the right one thank you
Have not received an email on when the…
Have not received an email on when the replacement hearing aids will be shipped they’re under warranty. I’m not happy with the service provided Penny White
I did not receive them in two days time…
I did not receive them in two days time and I cannot reach anyone to talk to, I have requested. RMA, but I still don't have them, I am not going to open the package but return the immediately. Your phone numbers mbers don't work either. I've contacted affirm to open a disbute.
Nano has very poor customer service…
Nano has very poor customer service when refunds/ RMA’s are requested. Product did not meet my needs. Have already sent 4 requests to no avail. Anyone returning or requesting a refund or RMA your probably going to loose 50% of your payment. Nano banks on you returning the product without an RMA this way Nano can keep 50% of your money. Nano wins either way. My suggestion don’t buy from Nano hearing Aids
Very hard to return
Very hard to return. You can’t get anyone through the phone. When I did I finally got a return code sent them back. Got confirmation that the received them still did not get my money back again after weeks of trying still not able to get refund. I finally call my credit card and opened a dispute of the charges. Bank credited my account still have not heard anything from Nano.
Buyer be aware
I would suggest only buying this item if you are 100% sure you will not need to return. My husband had me order these for him and he did not like the way they sounded. He was finally given a return authorization. They were quick to let us know that they received our return. After that I have been back and forth with them to get a refund I've emailed several different times with no results I have started calling them and it's always saying that their agents are busy. I have returned my item a month and a half ago and still do not have a refund. If you don't need to order from this company I would not
Great hearing aids
The sound is very good and clean. I can hear the radio through the car noise clearly and conversations are easy.
No Refund on Approved Returns ( Stay Away)
Sound Quality , is at best ok , Back ground noise cancelation is poor, and it took many try's to get a return authorization number, was to refund with in 12 to 15 days, its now been 7 weeks all I get is the run around. now they have my hearing aids and my money , STAY AWAY FROM THIS COMPANY, Update still nothing on my refund. This company steals from there customers
I ordered a Nano Hearing Aid (First Ear…
I ordered a Nano Hearing Aid (First Ear Plus ITE)in March 2025.
Worked right out of the box
Worked right out of the box! So grateful to have a good experience!
Nano is a Top-of-the-Line Hearing Aid!
I was excited to receive my Nano hearing aids so quickly, and even more excited at how easy it was to get started using them. It only took a few tries to get used to the mode and volume settings. These features, along with Bluetooth capabilities, far surpass a previous experience with another, more costly brand.
they don`t work and i called support…
they don`t work and i called support and get disconnected every time. I have been taken again so no you can not improve