Nano Hearing Aids (nanohearingaids.com) has a 3.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; 78 of them were added in the last 12 months. Last updated 2026-08-10.
There was a problem connecting to Bluetooth. Contacted Nano and they responded. I did a lot of research on OTC hearing aids for my husband. These hearing aids were the only ones that said mild to severe hearing loss. He has paid thousands of dollars for hearing aids and they did not work as well as these do. Service is great and highly recommend.
I redeemed a set of hearing aids 2 months ago and purchased the elite protection but returned the item and had replaced but my protection wasn’t transferred over to the new item that was replaced.
I hear better with them, not perfect, but better. Your service is great, and products get here in a timely manner. I am happy with them.
As far as what’s your Co doing well it’s in the professional services you offer and the feeling that your back will always be covered.
He has not woren them that much. Think this is what they call a (a man thing). They are for my husband. First of all he was complains he can’t hear, I think it is selective hearing. Hears when he wants too. When he seen them on TV he asked me to order them. It’s like it’s too much to clean them & they don’t go into the ear automatically. I may sound insensitive but I try to the best for him but he does not want to do much himself. He will be 86 in September. So I don’t know if we will kept them.
I received these and didn’t like them and it took an act of god to get a return authorization they emailed me for several days begging me to get used to them. I finally got the return authorization and had to pay to ship them back. Now it’s been almost 3 weeks and I’m still waiting for my refund. DO NOT BUY THESE!! Update it is now a month later and I’m still waiting for my refund. Again I say keep away from this company! Update 8/7. Still waiting for my refund and they told me if I contacted my credit card people that my refund would be delayed 75 days. I contacted card company anyway and we will see what happens. Update 8/14. Still waiting for refund! Update 8/24. Still waiting for refund.
Everyone who I spoke with was excellent from the person who took the order and explained everything to me and the people I spoke with when calling for assistance. After receiving the hearing aids I made 2 phone calls for assistance both times was great experience. All individuals who spoke and helped me were professional, knowledgeable, polite and patient. It has been little over a week since receiving the hearing aids and so far work great if anything changes will review again.
My father tried three different types of Nano hearing aids. Was told after we exchanged them for a better product that we had an additional 45 days to try them out. Well that was not true. They claimed that the third set that we got was included in the second set 45 day guarantee. Which I was not told about. I was told that I had an additional 45 days. They lied. And I have no way of proving it. Would definitely not recommend them. Their customer service is absolutely terrible
The only reason that I gave them 1 star is because there isn't an option for less stars. Don't waist your money. I purchased these a few years ago and wore them for several weeks following their instructions. After several weeks of hearing like I was in a tin can I put them away. As my hearing worsened I gave them another try. Not much better and one of them stopped working. I contacted Nano for help but their customer service is useless. I can honestly say that I wasted my money on this junk. I wouldn't recommend them to anyone.
Got these hearing amplifiers for my dad. They didnt work for him. Requested a refund. They send you through hoops. Sent back 5/19. They said they received on 5/30/25. Called to ask where refund was 0n 6/15/25. They said it takes 12-15 days, not including weekends. Lol. Okay. Just got an email 6/17/25 that I need to be patient and they will send the refund. Smh
I bought the hearing aids on the 23 of May and already had trouble with them by June 6 th twice so they sent me a new pair and send the old ones back and had to pay $13.85 to send them back I guess you don’t stand behind your product very much .
Excellent quality, for a reasonable price. The hearing aids fit comfortably, and enhance my hearing, so I can actually understand what others are saying to me. Great product!
Fast, easy and I received what I ordered.
In April my aids I had purchased in 8/24 were not working properly. I quickly ordered another pair from Nano -since can not do without.When they arrived - then asked Nano to repair my faulty pair. They agreed and I received a replacement pair on June 6 at no cost. Thank you, Nano. Great service.
Every thing. I have bout 2 sets from Nano. My wife lost the first right ear hearingaid. So I bought second set in January. My wife need only right hearingaid. Asked if I could buy two right answer is no. How ever she said quote we have 2 modles a sales for 197 and cents. B sales for 297.00. And since you are regular customer we give you 30%. I said I am interested in purchasing the better one . But when we want to pricing she quoted 397 up the price br 30 % and then want to give me discount 30 % of 397. Sha is practically giving me no discount. Horrible business tactics Very bad customer service Company has no ethics. They don't care about customer needs There prices higher then any company in the industry. Befor you buy Chek other company's George
The left device randomly shuts off. Fully charged, but shuts off within 90 seconds of use.
Nano is my favorite of all brands and I have tried several. it has best fit and design, being narrow and having the volume button off-center so it is not in the way of positioning. With this new second pair, it is taking a bit of work to calibrate the sound, and I will continue working on it.
Thanks for your feedback Nancy! Should you have any questions or require any assistance with your new hearing aids, please don't hesitate to reach out 24/7 at (888) 310-6266. We appreciate your trust in our product!
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