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Vehicles & Transportation

Nationwide Bus Charter

61 reviews

4.861 reviews
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About Nationwide Bus Charter

Data updated
Website
nationwidebuscharter.com
Category
Vehicles & Transportation
Location
United States · Staten Island
Status
Unclaimed
Last 12 months
55 reviews
Replies to negative
100% (1/1)
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Is Nationwide Bus Charter legit?

Nationwide Bus Charter (nationwidebuscharter.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

C
Carolyn · 1 review · Experienced 2025-11-15 ·

HIGHLY reccomend for wedding guest transportation

Nationwide was so easy to work with and it was a fairly last minute decision to work with them to provide transportation for our guests for our wedding. They were wonderful though in communicating and confirming dates and service and our driver was awesome from what I was told by guests. Would definitely reccomend!

Reply from Nationwide Bus Charter2025-11-21

Thank you for the great feedback and congrats on your big day....

R
Reese · 1 review · Experienced 2025-11-08 ·

Amazing Day!

Our trip was great! Each driver was very kind and professional and the buses were right where we needed them to be.

Reply from Nationwide Bus Charter2025-11-11

Thank you for the great feedback.....

R
Rosanne Manuele · 1 review · Experienced 2025-05-10 ·

This charter company was excellent

This charter company was excellent! From customer service to the punctuality and efficiency of the driver, the whole experience was awesome! The ease of booking, safety and cordiality will definitely have me using this charter company again and again!

Reply from Nationwide Bus Charter2025-11-11

Thank you for the great feedback......

B
Brent F Barker · 2 reviews · Experienced 2025-11-06 ·

Great Experiences!!!

The charter busses are great and luxurious. The drivers were great and the service was wonderful.

Reply from Nationwide Bus Charter2025-11-07

Thank you for taking the time to provide a great feedback.....

a
allie lobello · 1 review · Experienced 2025-11-01 ·

The bus was very nice lots of space and…

The bus was very nice lots of space and the drivers were very nice I would definitely recommend!

Reply from Nationwide Bus Charter2025-11-04

Thank you for providing great feedback....

o
olivia wilson · 1 review · Experienced 2025-10-31 ·

Super nice and comfortable

Super nice and comfortable! Very nice people! Had a great time.

Reply from Nationwide Bus Charter2025-11-04

Thank you for providing great feedback....

S
Sara Shigekawa · 1 review · Experienced 2025-10-25 ·

Always On Time Despite Multiple Trips

We had multiple pick up and drop off times which could be confusing, but the bus arrived on time everytime! It was a smooth ride and the bus driver was really accommodating which made our night really enjoyable.

Reply from Nationwide Bus Charter2025-10-27

Thank you for your kind feedback...

C
Christian Benson · 2 reviews · Experienced 2025-10-10 ·

The drivers are incredibly professional…

The drivers are incredibly professional and KJ Nationwide is so responsive and detailed with our trips.

Reply from Nationwide Bus Charter2025-10-19

Thank you for the great feedback....

J
Jennifer Morata-Granata · 2 reviews · Experienced 2025-10-04 ·

Everything was easy

Everything was easy, seamless. The booking was easy, the driver was on time and very friendly, Thank you Nationwide.

Reply from Nationwide Bus Charter2025-10-06

Thank you for the great feedback...

J
Jennifer Lioce · 2 reviews · Experienced 2025-10-04 ·

Driver was on time

Driver was on time , bus was clean and got us back and forth safely. Would definitely recommend using them!

Reply from Nationwide Bus Charter2025-10-06

Thank you for your kind feedabck

C
Christine · 2 reviews · Experienced 2025-10-04 ·

Highly recommend

Highly recommend. The driver was early and very nice. Bus was so clean. I dealt with Nick. He was great!

Reply from Nationwide Bus Charter2025-10-06

Thank you for the great feedback

B
Bill Spiezia · 2 reviews · Experienced 2025-09-26 ·

Class AAAAAA Service

Top shelf - best service around. Attentive, clean, prompt. Highly recommended

Reply from Nationwide Bus Charter2025-09-29

Thank you for taking the time to provide us with feedback

H
Hope · 1 review · Experienced 2025-09-20 ·

Driver was great and booking process…

Driver was great and booking process was simple!

Reply from Nationwide Bus Charter2025-09-22

Thank you for the kind review

D
Donna · 3 reviews · Experienced 2025-09-13 ·

Nationwide bus charter

Using Nationwide was the best idea for transportation for my daughter’s wedding. They were courteous and considerate and followed up with us to make sure they were within the timeline we wanted. I didn’t have to worry how our guests staying at the hotel would get to the venue. I would definitely use them again.

Reply from Nationwide Bus Charter2025-09-18

Thank you for the kind feedback and congrats on your daugther`s wedding day. We are happy to hear all went well....

w
wshashaaol.com · 2 reviews · Experienced 2025-08-19 ·

Nationwide a Trusted Bus Company

The fact that the bus was right on time and we didn't have to worry about no shows this time. Our Bus operator Jay although we had a little language barrier (little English) we managed to communicate well enough to get to every stop on our itinerary. The bus was clean and spacious and it was a safe ride all the way. Everyone on the bus was pleased.

Reply from Nationwide Bus Charter2025-08-26

Thank you for the kind feedback

T
Tessa Thompson · 1 review · Experienced 2025-07-18 ·

Dishonest & Horrible Customer Service

I was provided a quote for a trip from NC to FL for over 100 guests. The quote was agreed upon and therefore converted to a contract between Nationwide Bus Charter and myself. I was then contacted stating that the price provided wasn't correct and the cost was double. The quote from the contract wasn't honored and there was no resolution provided by the company aside from a refund of the deposit. The whole experience with the company was dreadful and I would never recommend anyone to use this company.

Reply from Nationwide Bus Charter2025-07-31

Hi Tessa, Thank you for your feedback and for bringing this matter to our attention. We sincerely apologize for the confusion caused by the pricing error during your recent inquiry. Unfortunately, a system glitch resulted in you receiving an incorrect quote, which does not reflect our standard of service or accuracy. We understand how frustrating this must have been, and we take full responsibility for the inconvenience it caused. Our team has since addressed the technical issue to ensure this does not happen again in the future. Your experience matters to us, and we’d appreciate the opportunity to make things right. If you’re open to it, we’d love to offer $1000 credit on your next trip as a token of our apology and hope to restore your confidence in our service. We have responded to you multiple times on every platform and are willing to work with you on this trip. Thank you again for your feedback — it helps us improve. Best regards, Tessa and Courtney, We’re glad we could deliver your trip as promised, with a $1,000 discount to make it special. Thanks for letting us be part of your travel plans! Best regards,

J
Jeannie Lovullo · 1 review · Experienced 2025-06-14 ·

Was pretty good but could have been great.

I informed him about the bathroom stop as the company suggested and the driver gave me a hard time about stopping for a quick rest stop on the way there and back because it wasn't on the itinerary.. but he did stop afterall, but chose to stop at an outlet mall which gave an issue with us parking there & everyone had to walk very far to the bathrooms.. This made us very late to our destination. And there was an actual rest stop right up the road too which would have took about 5 minutes instead. The bus was supposed to have charging ports and there was only one up by the driver. And the bus driver was on his phone looking down a lot.. maybe on maps, but we felt that there should have been some sort of navigation thing for him to use that was not his phone.. He did drive very safely thankfully and did check the maintenance under the hood briefly at the last rest stop, on the way home, so we were grateful for that. The driver was pushing for us to leave a half hour before our departure time because of another job afterwards.. The front of the bus definitely needed to be cleaned too. The price was excellent. I would choose them again but I'd make sure the bathroom stops would be in the itinerary and that the driver wouldn't be using his phone to navigate as it made passengers nervous.

Reply from Nationwide Bus Charter2025-06-18

Jeannie, Thank you for taking the time and providing us with this feedback as we sincerely apologize for the experience you had with your driver. Your feedback is invaluable to us, and we take every concern seriously. We are currently reviewing the situation to understand what went wrong and to ensure that such incidents do not occur in the future. Please rest assured that we are taking appropriate steps to address the issue. We are happy to hear that you would work with us in future for your next trip.

B
BUF Preschool · 1 review · Experienced 2025-06-05 ·

Exceptional Service

We are a Preschool School and We had a fantastic experience with this company! We ordered ten buses, for a field trip to New York Aquarium and they were all in great shape, air-conditioned, and super clean. The drivers were always on time, which was a huge plus, and communicating with our sales manager, Mr. Matt Buscemi, was a breeze. I definitely recommend this company—they truly exceeded our expectations!

Reply from Nationwide Bus Charter2025-06-06

Thank you for the great feedback and looking forward to working with your school in the future...

A
Amanda Macchia · 1 review · Experienced 2025-06-02 ·

So easy

So easy! It was so easy to work with Nationwide Bus Charters!

Reply from Nationwide Bus Charter2025-06-04

Thank you for the kind feedback

B
Bobby Pet · 1 review · Experienced 2025-05-28 ·

The bus driver was great

The bus driver was great, he took a few teachers and a bunch of apprentices to lobby for a bill in NYS. He was very accommodating and polite. One of the teachers told me that the bus was rattling a lot on the highway.

Reply from Nationwide Bus Charter2025-06-02

Thank you for the kind review and we will address the maintence issue