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Vehicles & Transportation

Nationwide Bus Charter

61 reviews

4.861 reviews
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About Nationwide Bus Charter

Data updated
Website
nationwidebuscharter.com
Category
Vehicles & Transportation
Location
United States · Staten Island
Status
Unclaimed
Last 12 months
55 reviews
Replies to negative
100% (1/1)
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Is Nationwide Bus Charter legit?

Nationwide Bus Charter (nationwidebuscharter.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

g
giullianna · 2 reviews · Experienced 2026-06-19 ·

We’ve used Nationwide Bus Charter…

We’ve used Nationwide Bus Charter multiple times and every time we’ve had a very reliable driver and the bus is very nice and clean always.

Reply from Nationwide Bus Charter2026-06-24

Thank you for your kind feedback....

J
Jennifer Pucacostello · 1 review · Experienced 2026-06-21 ·

Cassandra Conti was wonderful to work…

Cassandra Conti was wonderful to work with. Very responsive. The driver was great the bus clean, was on time and it all went well!

Reply from Nationwide Bus Charter2026-06-23

Thank you so much for your kind words! We're thrilled to hear that Cassandra provided such responsive service and helped make your trip a success. We're also glad the driver was punctual, the bus was clean, and everything went smoothly from start to finish. We truly appreciate you choosing us and look forward to helping with your future transportation needs!

E
Event · 1 review · Experienced 2026-06-05 ·

One issue, rides were good.

It was a good experience except they had to switch our bus out apparently while we were at the event and didn’t tell us. They failed to get all of our belongings off the original bus and onto the new bus. We had to drive 3 hours one-way to collect our items the next day. One employee was willing to meet us half way, but they got called to do a route and the new employee was not flexible at all or willing to work with us on a pick up time. Even though it was their fault the items were left on the original bus. They could have gotten a leader from our group to get stuff off the original bus. But they did it without telling us.

Reply from Nationwide Bus Charter2026-06-10

Hello, Thank you for bringing this to our attention. Could you please provide your trip number so we can review the details of your event and investigate the concerns regarding the vehicle and driver change? If your reservation was scheduled as a drop-off and later pick-up service, it is common for buses and drivers to be switched between those segments. However, we would like to look into what occurred in your specific situation, particularly regarding the handling of your belongings and the communication provided during the bus change. Once we receive your trip number, we'll be happy to investigate further.

D
Diego · 1 review · Experienced 2026-06-05 ·

We chartered a minibus for a corporate…

We chartered a minibus for a corporate event and everything went super smoothly! Matt the sales rep was easy to deal with and helped us set everything up, and then our driver Tan was super pleasant and and timely the entire evening! Highly recommend using Nationwide if you need to transport a large group for your event!

Reply from Nationwide Bus Charter2026-06-08

Thank you for the wonderful review! We're so glad to hear everything went smoothly for your corporate event. We'll be sure to share your kind words with Matt and Tan—they'll appreciate the recognition. Thank you for choosing us, and we look forward to helping with your future group transportation needs!

M
Michelle Ortiz · 1 review · Experienced 2026-05-20 ·

our driver was amazing and the ride was…

our driver was amazing and the ride was smooth. i will definitely book with Nationwide again and if we can get the same driver, even better.

Reply from Nationwide Bus Charter2026-06-05

Thank you for this kind feedback and we are glad the driver was up to your standards....

w
wshashaaol.com · 2 reviews · Experienced 2026-05-29 ·

That the bus was right on time

That the bus was right on time, 25 minutes before we were to depart. The bus and bathroom was clean upon my inspection. The seats were comfortable.The driver was alert and responsible in his duties.

Reply from Nationwide Bus Charter2026-06-02

Thank you for your kind review. We're delighted to hear that your bus arrived ahead of schedule and the restroom were clean and well-maintained upon inspection. It's also wonderful to know that you found the seats comfortable throughout your trip. We're especially pleased that your driver provided a safe and dependable experience. We take great pride in our drivers' professionalism, and we'll be sure to share your compliments with the team. Thank you for choosing us, and we look forward to serving you again on a future trip!

G
Gina Womack · 2 reviews · Experienced 2026-05-15 ·

Nice seats

The bus itself was spacious and the seats were nice. The bathroom was made for a thin person and the light in the bathroom didn’t work. You needed your phone flashlight if you wanted to use the restroom. Thank goodness the trip was only 2/1/2 hrs so most did not use it. Had the incommunicative representative responded back to my queries, I would have known that the bus was equipped with a DVD player. The driver drove with caution and I am greatful but did not assist in any kind of way. My husband helped everyone on and off the bus.

Reply from Nationwide Bus Charter2026-05-21

Thank you for taking the time to share your feedback...

P
PILAR JONES · 1 review · Experienced 2026-05-16 ·

Best Friends 60th Birthday Celebration

The driver was early so that was a plus we were not sitting and waiting for our pickup time. Our driver Audrey was very professional and courteous. I would recommend your company and Audrey to any of my friends and family when traveling to Denver. The booking process was simple and smooth; Nick was available for any of my questions and concerns.

Reply from Nationwide Bus Charter2026-05-21

Thank you for the kind feedback...

J
Janis · 5 reviews · Experienced 2026-05-12 ·

Great experience

Reply from Nationwide Bus Charter2026-05-18

Thank you for the kind review...

E
Eva Torres · 2 reviews · Experienced 2026-05-02 ·

Overall it was a great experience

Overall it was a great experience. The only issue we had was the driver arrived late but it was not his fault google maps has our location wrong. You could tell he was a little fustrated when we tried to tell him how to get to our destination. The pickup at the concert was perfect and quick.

Reply from Nationwide Bus Charter2026-05-05

“Thank you for your feedback! We’re glad to hear that overall you had a great experience and that the concert pickup went smoothly. We do apologize for the delay at the start—unfortunately, GPS inaccuracies can sometimes cause confusion, but we appreciate your understanding that it was outside of the driver’s control. Thank you again for riding with us!”

T
Tara Nunziante · 1 review · Experienced 2026-04-30 ·

Driver was prompt and kind

Driver was prompt and kind. Excellent drivng!

Reply from Nationwide Bus Charter2026-05-02

Thank you for the kind feedback....

E
Evelyn Sosa · 1 review · Experienced 2026-04-28 ·

Excellent transportation service

Excellent transportation service. We used them yesterday for a corporate event, and the experience was flawless. I would especially like to highlight their strict punctuality, which was fundamental for us. The team was extremely attentive, friendly, and professional at all times, ensuring that the journey was both comfortable and safe. We will definitely be working with them again. Highly recommended!

Reply from Nationwide Bus Charter2026-04-30

Thank you so much, Evelyn, for your kind words and for trusting us with your event transportation! We’re thrilled to hear everything ran flawlessly and that our team’s punctuality, professionalism, and attention to detail made a positive impact on your experience. We truly appreciate you taking the time to write a review and look forward to working with you again in the future!

H
Heather Orvis · 1 review · Experienced 2026-04-22 ·

Everything went smooth

Everything went smooth, Driver was early, very nice and did great navigating NYC. If we ever need a bus again we will hire nationwide bus again.

Reply from Nationwide Bus Charter2026-04-27

Thank you for the kind review and we look forward to the next trip....

A
Aleeda C. · 1 review · Experienced 2026-04-20 ·

Responsive, informative, and helpful!

I would like to applaud Matt for his responsiveness. He was helpful in making suggestions, and trying to assist us in a difficult situation. We will definitely use his services in the future.

Reply from Nationwide Bus Charter2026-04-21

Thank you for taking the time to leave such a great feedback.. Matt is very good at what he does...

I
Ivionna Jordan · 1 review · Experienced 2026-04-10 ·

The bus driver was extremely kind and…

The bus driver was extremely kind and flexible with scheduling conflicts. Very easy to communicate with and very professional.

Reply from Nationwide Bus Charter2026-04-14

Thank you for the great feedback...

O
Osten Pinkney · 2 reviews · Experienced 2026-04-03 ·

Awesome

Awesome. Driver was on time.

Reply from Nationwide Bus Charter2026-04-07

Thank you for taking the time to give us feedback, glad you enjoyed the bus and driver.

G
Gale · 3 reviews · Experienced 2026-03-13 ·

Perfect Ride!

From the response to the first email I sent requesting a quote, to the driver, Jim, taking us to and from our destination, everything was great!! I had payment reminders, prompt answers to my questions and a smooth stress-free ride on a very comfortable bus driven by Jim. Who had to back the bus up due to vehicles unattended in the way. He did so expertly!

Reply from Nationwide Bus Charter2026-03-30

Thank you for taking the time for this great feedback. We are glad driver performed well...

O
Omari Holley · 1 review · Experienced 2026-03-27 ·

Steven was fantastic

Steven was fantastic, amazing driving and very focused. We loved and appreciated Steven.

Reply from Nationwide Bus Charter2026-03-28

Thanks for the great feedback...

D
Denise · 1 review · Experienced 2026-03-13 ·

The driver was amazing!!!!

The driver was amazing. Although the itinerary we requested was not communicated with the driver, she accommodated our needs without issue. The driver arrived early and was flexible when advised the departure time was set for 5.30pm. Would highly recommend this driver for future trips. Communication with Nationwide Bus Charter representative was adequate.

Reply from Nationwide Bus Charter2026-03-17

Thank you for your review! We’re so glad to hear your driver made such a positive impression—We’ll make sure she receives your kind words. We also appreciate your note on communication and will use that feedback to keep improving. We hope to work with you again soon!

J
Johnny Thompson · 1 review · Experienced 2026-03-12 ·

Our drive

Our drive, Cardy, was great to work with and the entire experience was easy to set up!

Reply from Nationwide Bus Charter2026-03-16

Thank you for taking the time to provide feedback and we are happy to hear all went well....