Not as pictured
Beautiful plants. One box had several broken. Very disappointed some was not at all like the picture. Very dissatisfied with the pagoda
About North Carolina Farms
Data updated- Website
- ncfarmsinc.com
- Category
- Home & Garden
- Location
- United States · Indian Trail
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 50% (2/4)
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Is North Carolina Farms legit?
North Carolina Farms (ncfarmsinc.com) has a 4.6 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Overall experience was excellent
Overall experience was excellent. Plants looked really nice and healthy.
This was the best looking shipment I…
This was the best looking shipment I received all season.
Thank you for replacing the plants that…
Thank you for replacing the plants that were damaged in transport. Even though it was not a direct replacement it was fair and fast. Thank you for making the effort to keep us growing with out a gap in production.
Disastrous shipping/packing
Disastrous shipping/packing? Smashed, mushy, broken, dried seedlings. Not sure what went wrong or where but lost at least 1/3 to 1/2 of the order. Instead of replacing the order immediately, the company wants me to provide numbers of specific losses; so, I spent my weekend potting, trying to save and counting up the savable and unsavable plants. Not happy!
Prompt service
Prompt service, excellent packaging. Plants were in beautiful condition.
Many of the plants were smashed and…
Many of the plants were smashed and severely damaged and many of them have already died. The shipping company doesn't follow directions. It says clearly on the box "LIVE PLANTS" & " UP" with arrows showing which side up. They placed our packages on end both times, instead of upright, and just threw them around! We need to get refunded for the damaged plants! And please use better packaging to prevent damage to plants in the future!
Very much satisfied..thanks
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with your experience! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Wonderful customer service & fast shipping
Our mum plugs got pushed back a week due to crop delay. We had a vacation scheduled for the same week and 100+ degree temps here, so I called in and asked about shipping being waived. Shipping was covered and we are so grateful! It came a day or two after being shipped. The plugs and tags look great! Very excited to grow and sell them.
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
I have received my order
I have received my order. This is my first time I ordered from you. Plants arrived healthy. I am please with your nursery. I will order more in the future.
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Great quality
Plants came very quickly. Every tray looked healthy and had good root growth. I appreciate the good quality of the plugs. I really like that every tray is labeled, including every variety in a mixed tray. Some places don't do that and it limits what I buy from those places.
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Received mum plugs healthy
Received mum plugs in time slot I chose. They were healthy but two trays were cripmed and some plugs were broken. But I called and got immediately resolution and a very nice person to help me out. Will purchase again from them.
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
3rd year ordering from them and the…
3rd year ordering from them and the delivery is always good and on time. Plants do great and acclimate well after delivery. There was some damage from crushed plants this year. Hopefully they survive.
Reply from North Carolina Farms2026-07-10
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Well packaged and wonderfully healthy…
Well packaged and wonderfully healthy plants!
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
plants were in great shape
plants were in great shape, exactly what I was looking for.
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Mums
Great product, great company
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants arrived quickly and look great!
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Mums came in great shape.
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Great service
Great service. Really appreciate new delivery service, plants arrived in much better condition than years past.
Reply from North Carolina Farms2026-06-17
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
A portion of our order was destroyed
A portion of our order was destroyed. It was delayed (which I understand) but when it arrived, several of the plants were upside down and virtually not usable. Others had dried out. We called and reported it.
Reply from North Carolina Farms2026-06-14
Thank you for taking the time to review North Carolina Farms! We are so sorry to hear that UPS messed up your plants. Thank you for letting us know about the losses. We're sure the office will be taking care of you. Be sure to stay in contact with them about whether or not you prefer a credit or a replacement. Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!