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Electronics & Technology

Nerds Shop

103 reviews

4.7103 reviews
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About Nerds Shop

Data updated
Website
nerdsshop.us
Category
Electronics & Technology
Location
United States · Chester Springs
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
0% (0/4)
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Is Nerds Shop legit?

Nerds Shop (nerdsshop.us) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
MARK · 6 reviews · Experienced 2026-04-08 ·

great customer service

b
barbara knight · 2 reviews · Experienced 2026-03-12 ·

TECH DID EXCELLENT JOB

TECH WAS EXCELLENT AND VERY PROFESSIONAL

B
Brian McLean · 1 review · Experienced 2026-03-12 ·

Excellent and fast service

A
Alena · 2 reviews · Experienced 2025-01-25 ·

Beware: this is not HP and your support probably doesn't require a "technician's fee"

Had a similar experience to the last one star review except thankfully I realized it was a scam before I accepted a "technician"'s help for a $40 fee. I googled HP customer service help and I (somewhat stupidly) clicked the first thing that came up without reading that it was a sponsored ad. The man on the phone told me that because my printer had been gifted to me by someone else, it required a complete re-wiring to be set up again and this would cost $40. I immediately declined because I figured I could buy a new printer for that price. The man told me there was nowhere I could find a cheaper price. This is when I caught on that it was a scam and googled the phone number and realized I was not actually talking to HP support. When I eventually got through to the real HP they were incredibly helpful (and free). It turns out I just needed to replace the ink cartridges.

p
png · 3 reviews · Experienced 2025-01-23 ·

the very best

S
Sylvia Krizsan · 1 review · Experienced 2023-07-24 ·

not to do the same mistake that i did.

T
Terri Smythe-Johnson · 2 reviews · Experienced 2023-07-20 ·

was facing lag time on the computer and…

My computer was facing lag time and the technician Alex installed Glary

V
Virginia L. Kershaw · 28 reviews · Experienced 2023-07-17 ·

Alex of Hello Nerds has been amazing to…

Alex of Hello Nerds has been amazing to correct my laptop that was not functioning correctly. What was most important was how patient he was with someone who know so little about the system and he helped in understanding Alex is to be highly commended and I thank him for his help.

W
Wayne Folske · 5 reviews · Experienced 2023-07-11 ·

He did a wonderful job,

R
Randy Griffith · 1 review · Experienced 2023-06-28 ·

Misrepresented, generally tried to rip me off.

The phone representative told me Nerd Shop was an authorized HP repair site. HP later told me it is not. I called with what turned out to be a minor issue of my own ignorance/carelessness. But by the time the rep got to telling me how to fix it, I had let him into my computer and he "found" some issues and convinced me to sign up for $400 three-year service plan. Then his "technician" took control of my computer and did some things that I could easily have done myself. I've contacted my credit card company to stop payment and contacted nerdshop to cancel the payment.

t
thomas wallace · 1 review · Experienced 2023-05-30 ·

Alex has been a great

G
Gary D Nichols · 2 reviews · Experienced 2023-02-27 ·

Adam Milne,

Adam Milne, All good

M
Michael O'Shea · 9 reviews · Experienced 2023-02-21 ·

I have had many techs try to do what…

I have had many techs try to do what Rick was able to accomplish through very hard work and I'm very Grateful.

L
Lynda Arrigoitia · 1 review · Experienced 2023-02-09 ·

sam was extremely helpfuland patient as…

sam was extremely helpfuland patient as usual!

S
S Robinson · 2 reviews · Experienced 2023-01-25 ·

Adam milne

Adam milne, excellence service technician. perform installation timely and discussed software with knowledge.

T
Tony · 1 review · Experienced 2023-01-13 ·

Awesome support by Eric and hello nerds…

Awesome support by Eric and hello nerds family. Will continue using their service

G
GARY PEIFFER · 2 reviews · Experienced 2023-01-06 ·

Took time to help.

R
Rich · 1 review · Experienced 2023-01-06 ·

Awesome support by Eric and hello nerds…

Awesome support by Eric and hello nerds family. Will continue using their service

S
Sam · 1 review · Experienced 2023-01-06 ·

Awesome support by Eric and hello nerds…

Awesome support by Eric and hello nerds family. Will continue using their service

H
Herbert Gomez · 3 reviews · Experienced 2022-12-30 ·

Rick went above and beyond to make my…

Rick went above and beyond to make my system work. The Geek Squad from Best buy were not able to put to work any of my printers. This guy knows his stuff, BTW, extremely knowledgable,