One of the best companies to buy from!
Everything was packaged great, speedy shipping time, and very professional.
Nerdurbanity (nerdurbanity.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Everything was packaged great, speedy shipping time, and very professional.
Nerdurbanity had what I was looking for, sold it for a fare price and shipped as soon as it was in stock. That equals 5 stars from me!
Love y’all great service
The care they took to package my order was amazing. Discounted figures were protected just like the regular priced ones. They even followed the request I left in the order notes. I couldn’t be happier. I will keep shopping here.
I ordered two SH Figuarts figures from Nerd Urbanity: Okarun Transformed from DanDaDan and Sunraku from Shangri-La Frontier. They were packaged immaculately with plenty of bubble wrap for protection and were affordably priced. Shipping was fast and they gifted me a store logo sticker as a bonus! Excellent purchase experience from a wonderful and reliable online collectible store. I am for sure coming back to purchase more in the future!
Very fast shipping. Great price. Thank you
I have ordered from Nerdurbanity multiple times and have always received my items in a timely fashion. I have also reached out to their customer service through email with a few questions and have received a response within minutes. They have always been very helpful. I would highly recommend ordering from them!
Always the best customer service and discounts around!
Good service, good deals, good packaging. Overall a great store to buy from! Ordered mezco thor and it was an excellent deal and is brand new!
THANK YOU KINDLY. AND WE LOOK FORWARD TO SEEING YOU AGAIN!
Great work, packaged well and items were in great condition. Great prices too.
THANK YOU KINDLY AND WE LOOK FORWARD TO SEEING YOU AGAIN.
Customer service, had a small issue when packages arrived due to a carrier but within 24 hours and a couple emails my issue was sorted no hassle and no mess about, very friendly staff and a very helpful team
WERE VERY SORRY THAT THERE WAS A CARRIER ISSUE, BUT WE'RE HAPPY TO HAVE BEEN ABLE TO CORRECT EVERYTHING TO IMPROVE YOUR EXPERIENCE.
Amazing! Shipped wonderfully, very clean and the figures are FANTASTIC! One of my favorite shops for figs!
Known the gentleman for a few years and has always been a class act both as a person and a professional. Always good customer service and quick shipping. 110/10
Ordered an import figure. Shipped fast and came in mint condition. Great communication. Would definitely order from them again.
All of my nagging questions about a delayed preorder have been answered promptly.
Overall I had a positive experience ordering from Nerdurbanity. I've only ordered one item so far but my overall experience was good and my item arrived in good condition. When contacting customer support for an update I received a prompt and thorough response, not just a standard canned response that doesn't provide any real update like many larger companies do. I will definitely give them my business in the future when they have an item I'm looking for.
Great place to shop for toys. I’ve ordered at least 4 times. This last order I was sent a mangled box. The shipping box itself was not damaged. I am an in box collector but for this one I was planning on opening, so no big deal but worth noting. UPDATE: I was contacted personally and the owner was very nice to offer a resolution. This goes a long way for me. Nerdurbanity will continue to have my business when I’m in the market for a new toy. Thanks!
Hi Issac, I am very sorry to see what happened to your item, and I truly appreciate you taking the time to share your feedback. We’ve reviewed the delivery details along with the delivery image and this is absolutely not to our standards and well be refunding your shipping. Upon reviewing the photo, I did notice the yellow carrier label on the package, which is typically applied during transit when a package has been flagged for handling. It does appear the parcel may have experienced some pressure or impact along the lower side during delivery. That said, we take full responsibility for ensuring your order arrives in the best condition possible. We will be documenting this with our shipping partner and reviewing our internal packaging methods to further strengthen protection moving forward. Your feedback is genuinely appreciated and helps us continue to improve. Best Regards, Nerd Urbanity Customer Support
Great customer service and swifty response
62 reviews matching