Nest Collaborative (nestcollaborative.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
CM · 1 review · Verified · Experienced 2025-10-15 ·
★★★★★
I was skeptical that a virtual…
I was skeptical that a virtual consultation would be helpful and expected to need in-person hands-on support, but Nest Collaborative was able to fix my latching issue virtually within 5 minutes!!
Reply from Nest Collaborative2025-10-23
We’re so glad to hear that our virtual visit exceeded your expectations! Our IBCLCs love helping families get quick, effective support—no matter where they are. Thank you for trusting Nest Collaborative and for sharing your experience!
Theresa is so personable and makes you feel so at ease. She is knowledgeable, realistic, and just overall made me feel so supported at the beginning part of this journey, and my baby isn’t even here yet so I can only imagine what it will be like as we start the actual feeding journey.
Reply from Nest Collaborative2025-10-21
Thank you so much for sharing your experience! We're so glad to hear that Theresa helped you feel supported and confident as you prepare for your feeding journey. Our IBCLCs love helping families feel informed and at ease before baby arrives—it makes those first few days a little smoother. We can’t wait to continue supporting you once your baby is here!
Thank you so much for sharing your experience! We’re glad to hear that your sessions were constructive and helpful. Our team strives to provide personalized, compassionate support to every family we meet. We’re so happy you felt supported on your feeding journey!
As a new mother I felt seen, heard, respected and guided by another mother's wisdom , yet a woman who had great expertise and experience in this work over decades. I felt reassured and comforted that change will happen over time (exclusively breastfeeding and co-sleeping) and that my baby is resilient and capable of going through change with loving guidance from me and my husband.
Reply from Nest Collaborative2025-10-17
Thank you so much for sharing your experience! We’re honored to have supported you on your breastfeeding journey and to hear that you felt seen, heard, and reassured throughout the process. Our team of IBCLCs understands that every family’s path is unique, and we’re so glad your consultation left you feeling confident and empowered. Wishing you and your little one continued success as you grow and adapt together!
S
Sarah Van Hoff · 1 review · Verified · Experienced 2025-09-17 ·
This company online provides online sessions—no home visits. Not sure how an exclusive online session can best prepare ladies and the child for breastfeeding and latching.
Reply from Nest Collaborative2025-09-22
Thank you for sharing your perspective. Nest Collaborative is a fully virtual practice, which allows families to connect with International Board-Certified Lactation Consultants (IBCLCs) from the comfort of their own home. Many parents value the convenience and accessibility of online care, though we recognize it may not be the right choice for everyone. Our goal is to provide timely, compassionate, and expert breastfeeding support to families who find virtual care the best fit for their needs.
The information was very helpful. My husband and I were led through the basics and all our questions were responded. The trainer was very kind and helpful.
Reply from Nest Collaborative2025-09-19
Thank you for sharing your experience! We’re so glad to hear that you and your husband felt supported and that all your questions were answered. Our team strives to make every session kind, clear, and helpful and we’re delighted your IBCLC made that happen for you.
If this was for my consultant (Karen) and the customer support alone, I would give this 5 stars and more. I just finished my experience with Nest at 14 months and it was great! Karen went above and beyond to provide objective evidence-based support and consistency throughout a what can be mentally weighing experience. The customer support (i.e. appointment management) was also extremely responsive and empathetic, letting me cancel last-minute when I was feeling extremely unwell.
Only disclaimer I would mention is that, in the beginning of my experience before I saw Karen consistently, I was shuffled between consultants, one of whom was using very guilt-invoking and somewhat accusatory language at a time when I was very emotionally vulnerable.
Reply from Nest Collaborative2025-09-18
Thank you for taking the time to share your experience. We’re so glad to hear that Karen and our customer support team provided the consistent, compassionate care you needed throughout your journey. At the same time, we’re truly sorry for the challenges you faced early on with continuity and communication. Your feedback is invaluable in helping us improve, and we’re grateful you shared it with us.
I thought I knew a lot going into my initial meeting. Boy was I so wrong! They had lots of great information and the lady I worked with was so enjoyable and listened with open ears to any questions I had. Would highly recommend!
Reply from Nest Collaborative2025-09-17
Thank you for sharing your experience! We’re so glad our team could provide helpful information and answer your questions with care. It means a lot to know you’d recommend us and we appreciate your trust!
I was really encouraged by the support I was getting, but I was really uncomfortable that I could not see one dedicated lactation consultant to follow up on my situation. The fact that every meeting is a different person is not helpful and the support remains very shallow. On top of that, I saw a lactation consultant in person (on my own) and she really diagnosed me, she checked myself and my baby, the latch, and she instructed me in very different directions from the Nest Collaborative consultants, which helped me much more with only 1 appointment. The fact that I spoke with 3 different people and none of them saw me breastfeed my baby is concerning (he was with me in all 3 sessions) -and I was given incorrect directions regarding pumping. So, what I thought it was really valuable it was actually making my situation worse. It would be great to be able to choose one person to follow you through and get a proper assessment by the virtual consultant. You should review a few aspects of your service. Still got value from it, but very frustrating on the other hand.
Reply from Nest Collaborative2025-09-16
Thank you for sharing your experience and for highlighting both what was helpful and what was frustrating about your care. We’re truly sorry to hear that the continuity of support and clinical guidance did not meet your expectations. We understand how important it is to feel supported consistently and to have confidence in the recommendations you receive. We’re grateful you took the time to share this feedback as it helps us better understand your perspective.
Thank you for your kind words! We’re so glad to hear you felt reassured and supported during your experience with Nest Collaborative. Our team of IBCLCs strives to provide thorough, compassionate care to every family we serve.
It was great to get a refresher on nursing since its been more then a decade since i have been on the journey. The latching, pump, and feeding que was very helpful!
Reply from Nest Collaborative2025-09-09
Thank you for sharing your experience with us! We’re so glad our team could provide helpful guidance as you return to your breastfeeding journey after more than a decade. It’s wonderful to hear that support with latching, pumping, and feeding cues made a difference. We’re honored to be part of this chapter with you!
Thank you so much for sharing your experience! We’re thrilled to hear that you’re super satisfied. Our team is dedicated to making sure every family feels supported and cared for, and it means the world to know we met that mark for you.
Thank you so much for your kind words! We’re thrilled to hear that our team was helpful and thorough. We appreciate your feedback and look forward to continuing to provide you with excellent care.
M
Maria · 4 reviews · Verified · Experienced 2025-08-18 ·
★★★★★
Great experience
Experience was great
Reply from Nest Collaborative2025-08-27
Thank you for sharing your feedback! We’re so glad to hear you had a great experience and we look forward to the opportunity to support you again in the future.
Easy assess with virtual appointment. Very knowledgeable and kind staff!! Spends plenty of time during session and answers all questions.
Reply from Nest Collaborative2025-08-18
Thank you for sharing your experience! We’re so glad you found the virtual appointment easy to access and felt supported by our knowledgeable and kind team. Taking the time to answer every question is so important to us, and we’re thrilled it made a difference for you!
Thank you for your kind words! We’re so glad you had a wonderful experience and found the session friendly and informative. We’re always here whenever you need support!
Great session! I’m super happy with my experience.
Reply from Nest Collaborative2025-08-18
Thank you so much for sharing your experience! We’re thrilled to hear you had a great session and are so glad it left you feeling happy. We look forward to supporting you again anytime you need us!
Theresa was very informative and in-tune with the conversation.
Theresa was very informative and a good listener plus very supportive. I was looking for a refresher for the first few months once baby is born and she helped with giving me a visual per se of what to expect as far as feeding on demand and the changes my body would be going through and experiences with breastfeeding a second-time around. So overall very helpful and relieved some nervous.
Reply from Nest Collaborative2025-08-13
We’re so glad to hear Theresa was able to provide the support and guidance you were looking for as you prepare for your baby. It’s wonderful that her insights helped give you a clear picture of what to expect and eased some of your nerves for your second breastfeeding journey. We’ll be sure to share your kind words with her!
