NestScale is the ultimate e-commerce solution that provide effective e-commerce solutions that align sales, marketing, and customer support together for results. From engaging to converting to retaining, NestScale makes it easy to build strong customer relationships and drive faster business growth.
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Is NestScale legit?
NestScale (nestscale.com) has a 5.0 out of 5 rating on OK.one, based on 81 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-10-24.
A Reliable Company Creating Smart and Essential E-Commerce Tools
This company develops truly useful and well-designed applications for e-commerce businesses. The one we use perfectly meets an essential need: reassuring customers by clearly displaying delivery times throughout the entire shopping journey. The integration with Shopify — especially with the Distinctive theme — is smooth and flawless, providing a consistent and pleasant user experience. The support team is responsive, attentive, and highly professional — a real plus. A reliable company that creates simple, effective, and essential tools to strengthen customer trust and boost conversions.
They are the best and they helped me a lot, best customer service and best tool
Reply from NestScale2025-10-06
Thank you so much for the amazing feedback, Noah! 😊 We’re thrilled to hear that our app and support team have been helpful for you. Your kind words truly motivate us to keep providing the best tools and service possible.
If you ever need anything else or have suggestions, don’t hesitate to reach out — we’re always here to help! 💛
— Chloé from NestScale
NS Estimated Delivery Date is an excellent Shopify app for improving customer experience. It allows you to display precise delivery timelines wherever you need – product page, shopping cart, or checkout. The interface is intuitive, the design blends seamlessly with our store, and the support team goes above and beyond whenever you need help. It has quickly become an essential tool for our business.
Reply from NestScale2025-10-06
Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that NS Estimated Delivery Date has become an essential tool for your store and is helping improve your customers’ experience. It’s fantastic to know that the interface and design fit seamlessly with your store, and that our support team could provide the help you needed.
We’re always here if you have any questions, ideas, or need further assistance — your success is our top priority! 💛
— Chloé from NestScale
Dear Iva,
Thank you so much for your kind words! 😊 We’re really glad to hear you’re enjoying the app and that our support team could be there when you needed help. Don’t hesitate to reach out anytime — we’re always happy to assist!
— Chloé from NestScale 💛
Great app! The support team is responsive and helpful, and the app delivers exactly what it promises. Definitely worth it!
Reply from NestScale2025-05-06
Thank you so much for the awesome review! 😊 We’re really happy to hear the app is working just as you expected — and even more so that our support team could be there when you needed help. Your support truly means a lot to us!
If you ever need anything else, you know where to find us 💛
— Chloé from NestScale
great customer support and really good app features
Reply from NestScale2025-04-15
Dear Krishna, thank you so much for the kind words! 😊 We're thrilled to hear you’re enjoying the app features and that our support team has been helpful — we always aim to make things as smooth and easy as possible for our users.
If you ever need a hand or have ideas to improve the app, don’t hesitate to reach out. We're always here for you!
— The NestScale Team 💛
Installed Product Variant plugin for Shopify. I liked how it performs and looks on site, but had a few bugs associated with this plugin. Support team have been online with and fixed the issue within 2 hours. Brilliant team, great service! Just wow!
Reply from NestScale2025-04-14
Thank you so much for the amazing review! 😊 We're really glad to hear that you liked how the Product Variant plugin looks and works on your store, and even happier that our support team could jump in and sort things out quickly for you!
Your kind words mean a lot to the whole team. If you ever run into anything else or have ideas to make the app even better, just reach out, we’re always here and happy to help!
— The NestScale Team 💛
The team was very helpful and went above and beyond to help with my issue. The app is fairly simple to use and customise for your need and works very well.
Reply from NestScale2025-03-13
Thank you so much for your kind words! 😊 We're thrilled to hear that you found our team helpful and that the app is working well for you. We always strive to go above and beyond to ensure a smooth experience. If you ever need further assistance or have any questions, feel free to reach out—we're always happy to help!
Regards,
Chloé - Customer Success Manager @NestScale
Incredible app and especially their customer service, you have my respect, and thank you so much for your excellent attention!
Reply from NestScale2025-03-13
Thank you so much for your kind words and support! 😊 We're delighted to hear that you had a great experience with both the app and our customer service. Your appreciation means a lot to us! If you ever need any assistance, we're always here to help. 🚀✨
Hi Kamal,
Thank you so much for your kind words! ❤️❤️ It truly means a lot to us. We're so glad we could help, and if you ever need anything in the future, we're always here for you!
Wishing you all the best with your store! 🚀✨
Best regards,
Chloé - Customer Success Manager @NestScale
Amazing app. I think every Shopify user must use this app.
Reply from NestScale2025-02-13
Dear customer,
Thank you so much for your amazing feedback! 😊 We're thrilled to hear that you find our app valuable. Your support means a lot to us!
If you ever need any assistance or have suggestions, feel free to reach out—we’re always here to help. Wishing you great success with your Shopify store! 🚀✨
Best,
Rachel - Customer Success Specialist @NestScale
They provide a prompt and accurate resolution of the issue. Thanks to NestScale, my concerns with color swatch function have been fully resolved.
Reply from NestScale2025-02-10
Dear Alice,
Thank you so much for your feedback! 😊 We’re thrilled to hear that our support team was able to resolve your concerns with the color swatch function quickly and accurately.
If you ever need any further assistance or have any suggestions, feel free to reach out—we’re always here to help! 🚀
Wishing you continued success with your store! 🎉
Regards,
Chloé - Customer Success Manager @NestScale
Amazing customer service and support. Highly recommend.
Reply from NestScale2025-02-10
Hi Jacob,
Thank you so much for your kind words! 😊 We're delighted to hear that you had a great experience with our customer service and support. Your recommendation means a lot to us!
If you ever need anything, we're always here to help. Wishing you continued success with your store! 🚀✨
Regards,
Lily - Customer Success Specialist @NestScale
The instalation went smoothly and all options are clear. The app works great, would fully recomend
Reply from NestScale2025-02-07
Hi Archie,
Thank you for your great review! 😊 We’re so glad to hear that the installation was smooth and that you’re enjoying the app. Your recommendation means a lot to us!
If you ever need any help or have feedback, feel free to reach out—we’re always here to support you. 🚀
Happy selling! 🎉
Lily - Customer Success Specialist @NestScale
I want to highlight the incredible support provided by Chloé and the NestScale team. Even though i was interested in a free app, they went above and beyond to help me with no interest other than providing great support. It's rare to find this level of dedication and willingness to assist, and I truly appreciate it. Thank you so much, Chloé, for your kindness and commitment. Highly recommended!
Reply from NestScale2025-01-21
Hi,
Thank you so much for your kind words! I’m so happy to hear that my support made a difference for you. At NestScale, we always aim to go the extra mile, and it’s great to know it’s appreciated.
Your feedback means a lot to me and the team. If there’s anything else you need, feel free to reach out, I’m always here to help! 😊
Thanks again for your recommendation!
Best regards,
Chloé
They helped me a lot, when I was having problems with the website, they solved my problem in seconds. I highly recommend
Reply from NestScale2024-10-24
Dear customer,
Thank you so much for the kind words! We’re thrilled to hear that our team was able to help you quickly. Your recommendation means a lot to us, and we’re always here if you need any further assistance!
Regards,
Chloé - Customer Success Manager @NestScale
The customer service lady was very nice. She responded to my questions promptly and actively after get off work and helped me solve the problem. It was great.
Reply from NestScale2024-08-30
Hi Jyoti,
Thank you for sharing your positive experience! We’re delighted to hear that our team could assist you effectively. We strive to go above and beyond to support our customers, and it’s wonderful to know we were able to meet your expectations. Your satisfaction is our priority, and we’re always here to help whenever you need it.
Best regards,
Chloé - Customer Success Manager @NestScale
it was superb experience using your app and the customer sport was really outclass @lily she been so supportive to me ! thanks lilly!
Reply from NestScale2024-08-19
Hi Nasreen,
Thank you for the wonderful feedback! 🌟 We're thrilled to hear you had a superb experience with our app, and it's great to know that Lily provided such outstanding support. We'll be sure to pass along your kind words to her.
If you ever need anything else, we’re here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
Nice One. Customer service is also good. One suggestion: If the app could include a feature to add custom colors directly from the dashboard or automatically update new products with swatches, it would be extremely helpful. Currently, each time a new product is added, I have to manually update the color swatches, which is time-consuming.
Reply from NestScale2024-08-16
Hi there,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you're enjoying our app and our customer service.
We truly appreciate your suggestion about adding a feature to customize colors directly from the dashboard and automatically updating new products with swatches. This is valuable feedback, and I’ll be sure to pass it along to our development team for consideration in future updates. We’re always looking for ways to improve and make your experience even better.
Thank you again for your support, and if you have any more suggestions or need further assistance, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
Thanks to Lily and technical developer that helped me for everything that i needed.
Reply from NestScale2024-07-23
Dear Visar,
Thank you for your kind words! We're delighted to hear that Lily and our technical developer were able to assist you with everything you needed.
If you have any more questions or need further support, please don't hesitate to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
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