NetReputation (netreputation.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Chris · 3 reviews · Experienced 2026-05-05 ·
★★★★★
Great customer service
Great customer service, straight forward, punctual timing and results. I've set up a campaign a while back and it hasn't let me down, including all of my social media accounts and web pages being optimized to get the best results. I would recommend anyone to try their services!
Reply from NetReputation2026-05-14
Thank you for the great review, Chris! We’re glad to hear you’ve had a positive experience with the campaign and the results so far. We appreciate your trust in our team, and your recommendation means a lot to us.
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John L · 1 review · Verified · Experienced 2026-04-28 ·
★★★★★
Timely and successful service provided.
Reply from NetReputation2026-05-06
Thank you, John! Glad we could provide a timely and successful experience. We appreciate the review and the opportunity to work with you.
Great service. Removed fake slander from former employee off the web. Helped us improve our brand.
Reply from NetReputation2026-04-21
Fake content from a former employee is a tough situation -- it's personal and it affects real business. Glad we could get it removed and help you move forward with a cleaner brand presence
Thank you, Susan! Trey cares a lot about the people he works with, and this is a great reminder of why we do what we do.
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Richard · 3 reviews · Verified · Experienced 2026-04-09 ·
★★★★★
This is amazing
This is amazing. I know that their reviews seem so high that you think there has to be something strange here. In my interactions they have delivered exactly what the say they will do. I highly recommend them.
Reply from NetReputation2026-04-14
Thank you so much for your kind words and recommendation, Ricahrd! Trust means everything in our industry, so it means a lot to hear that our team delivered exactly what was promised. We truly appreciate your support and the opportunity to work with you.
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S M · 1 review · Experienced 2026-04-07 ·
★★★★★
This company is the real deal and I'm…
This company is the real deal and I'm so glad I found them. I interviewed a few companies before choosing them. Their customer satisfaction ratings are high for good reason. They are easy to reach whenever you need to check in on the status and progress of the project. They are genuinely concerned and dedicated to delivering real results. Online reputation-repair isn't fixed overnight but their experts know how to improve your situation using a team of persons who are honest and highly skilled in this niche. I strongly recommend NetReputation!
Reply from NetReputation2026-04-08
Thank you so much for such a thoughtful review! You said it perfectly, reputation repair isn’t fixed overnight, but working with kind, responsive clients like you helps us move the process forward that much faster. We truly appreciate your trust, communication, and support throughout the journey.
Quality work,fast and permanent results and payments which are pocket friendly
Reply from NetReputation2026-04-08
Thank you so much, Doreen! We’re so glad we could deliver fast, lasting results and provide a solution that felt worthwhile for you. We truly appreciate your kind words and your trust in our team.
Thank you for the five stars! Knowing our clients feel genuinely supported means a lot to us.
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Mark Johnson · 2 reviews · Experienced 2026-02-06 ·
★★★★★
Red Flags…should have known was a scam
Salesperson was rude but I signed up anyway due to other good reviews which are probably SCAMS JUST LIKE THEY ARE. They take your money make empty promises. More than disappointed. Hoping to recoup my losses.
Reply from NetReputation2026-03-31
We're sorry to hear about your experience, but we were unable to locate your account in our system. Please reach out to us directly at [email protected] so we can look into this and make it right.
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Henry · 1 review · Experienced 2026-03-12 ·
★★★★★
The listened to my concerns and…
The listened to my concerns and addressed them effectively and expeditiously.
Reply from NetReputation2026-03-25
Thanks, Henry. We appreciate you trusting us to get this resolved quickly!
Team NetReputation is everything that they say they are and what they will do to take care of their precious clients. This team goes above and beyond to deliver excellent results! Thank you so much!
Reply from NetReputation2026-03-20
This means a lot, thank you for taking the time to share it, Jacquelyn! We don’t take trust lightly, so hearing that we delivered on our promise and went the extra mile for you really matters to our team. We’re grateful to have had the opportunity to work with you, and we’re always here if you need us!
The associate Shane was responsive, knowledgeable and straightforward with the services and the related costs.
Reply from NetReputation2026-03-20
Thank you for the thoughtful feedback! We’re really glad Shane kept things clear and straightforward, especially when it comes to services and costs. That kind of transparency matters. We appreciate you choosing to work with us and are here anytime you need us!
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Customers · 1 review · Experienced 2026-03-06 ·
★★★★★
Professional, Innovative, Responsive, and Great Service
Our NR Team (primarily Danny and Cheryle) are professional, responsive and results oriented. They are creative and proactive in developing strategies to accomplish the goals of a campaign. A major factor is they listen to you and use feedback to enhance the campaign. We can say many other great things about our NR Team but the bottom line is they produce results.
Reply from NetReputation2026-03-10
Thank you so much for the kind words and for taking the time to leave a review! We are glad the team has been able to deliver results, and we look forward to continued success together!
Efficient. Fair. Transparent. Effective. I highly recommend using this company to have inaccurate and damaging reviews about your company removed from the public forum.
Reply from NetReputation2026-02-25
Thank you, Erica! Helping businesses cut through the noise and clear up inaccurate information is exactly why we do what we do. We appreciate the recommendation!
We’ve enjoyed working with Cheryle and Doug. Early on, we provided some feedback and suggestions. Cheryle was very responsive and helped ensure the team proactively addressed the matters to our satisfaction.
Reply from NetReputation2026-02-24
Hi Allison, thank you for the wonderful feedback. It's great to know that our team's commitment to responsiveness and proactive communication is making a real difference. We'll be sure to pass this along to Cheryle and Doug!
I had an outstanding experience working with Net Reputation. They helped me strategically manage and strengthen my online presence in a way that felt proactive, professional, and well-thought-out.
From the beginning, their team was responsive, knowledgeable, and clear about the process. They didn’t overpromise - they laid out a plan, executed it, and kept me informed the entire way. The level of communication and transparency gave me real confidence.
What stood out most was their ability to approach reputation management strategically rather than reactively. They understand branding, positioning, and long-term credibility, not just quick fixes.
I’m extremely satisfied with the results and absolutely plan to work with them again in the future. If you’re serious about protecting and elevating your online presence, I would highly recommend Net Reputation.
Reply from NetReputation2026-02-17
Thank you, Elijah! We appreciate you taking the time to share such a thoughtful reflection on your experience. Lasting results come from careful planning and consistent execution, and it’s great to know that the approach came through clearly. We’re glad to be working alongside you as that progress continues.
NetReputation is highly responsive and takes the time to clearly explain the issues at hand and the steps needed to address them. Most importantly, NetReputation sets realistic expectations, emphasizing that effective online reputation management requires patience and consistent content contribution. Both proved to be absolutely true throughout the process.
Reply from NetReputation2026-02-17
Thank you, Greg! Results in this space come from steady work on both sides, and we truly appreciate your collaboration throughout. Feedback like this is exactly why we approach this work the way we do, and we’re grateful for the trust you’ve placed in our team.
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Chris Debayle · 3 reviews · Experienced 2026-02-11 ·
★★★★★
Jeffrey went above and beyond!
My consultation with Jeffrey Ryals was phenomenal, and I don’t use that word lightly. With my background in sales, I can spot a snake oil salesman a mile away. Jeffrey operated with integrity, responded quickly, and worked with me to get exactly what I needed. He also demonstrated his industry expertise in numerous instances. I’ll be referring business and sending more his way.
Reply from NetReputation2026-02-17
Thank you, Chris! We especially appreciate this perspective, given your experience in sales. Earning trust is never something we take for granted, and it’s great to hear Jeffrey approached things in a way that felt honest and aligned with what you needed. We appreciate the trust you’ve placed in our team.
