Neuronic (neuronic.online) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
As a medical professional focused on evidence-based wellness, I am thoroughly impressed with Neuronic. Our members are seeing significant improvements in memory, focus, and mood regulation using their photobiomodulation therapy. The science is solid, the device is top-tier and user friendly, and the impact on daily cognitive performance is undeniable. The ability to personalize protocols across different brain quadrants makes it a superior clinical tool. An essential component for neuro-optimization.
Reply from Neuronic2026-05-26
Thank you, Nicole! We're happy to hear the device is helping your members with neuro-optimization.
As always the entire staff at Neuronic responds to all my requests immediately. As we move into brain mapping and targeted neurofeedback to compliment our PBM helmet offering has been fabulous. Thanks to all that move us forward!
Reply from Neuronic2026-04-20
Thank you, Paul! We're always happy to help you and appreciate you taking the time to leave this feedback for the team.
b
bk · 3 reviews · Verified · Experienced 2026-03-04 ·
★★★★★
Company was very quick to fix a problem…
Company was very quick to fix a problem I had.
Reply from Neuronic2026-04-12
Hi! So glad to hear that. Thank you for the review and being a Neuronic user!
We saw our child going from single words to sentences with the neuronic helmet, forever grateful to dr Richard frye who recommended this to us
Reply from Neuronic2026-04-06
Thank you for sharing your experience and we are so happy to hear about the difference the helmet is making in your family's life.
M
Maureen · 1 review · Experienced 2026-04-02 ·
★★★★★
This is not a review
This is not a review, rather I would like to know when the helmuts go on sale so I can consider purchasing one. I am APOE4 and have very high p-tau 217 and this red light therpay is supposed to reduce p-tau. Would the less expensive one help with that?
Thanks
Reply from Neuronic2026-04-12
Hi Maureen! Please send us an email and we'll get back to you! [email protected]
C
Carol Berlin · 1 review · Verified · Experienced 2026-03-05 ·
★★★★★
No replies from supporters
No replies from supporters. Battery issues. Have had to offload the app multiple times.
Reply from Neuronic2026-05-13
Hi Carol, thank you for your feedback! We're sorry to hear about the battery issue and that you had trouble reaching us. We always want to make sure our customers feel supported. Once we saw your review, we reached out right away and sent you a replacement battery. We hope this resolves the issue and that you're back to enjoying your device! Please don't hesitate to reach out to us directly at [email protected] anytime. We're always happy to help!
C
Charles D Simmons · 1 review · Verified · Experienced 2026-02-18 ·
★★★★★
I’m not ready to write comments at this…
I’m not ready to write comments at this time
Reply from Neuronic2026-04-12
We understand! Please feel free to reach out to us with any comments or questions you may have. -- [email protected]
product has worked only about 50% of the time I try to use it. Dozens of failures reported to your customer service department. I am a retired VP of Operations for an electronics manufacturing company. Packaging for shipment is grossly inadequate. I don't understand how any professional engineer would have approved a product sitting loose inside a cardboard box. It needs soft foam on all sides. I suspect you have poor quality software and you MAY have manufacturing quality issues. Too bad because the fundamental product concept is exceptional, the execution is poor.
Reply from Neuronic2026-03-23
Thank you for your detailed feedback, Marc. We’re very sorry for the frustration you experienced. We understand how important consistency and reliability are. Our team has been working with you directly and has arranged for the device to be returned so we can fully resolve the issue. We also appreciate your thoughtful input on packaging and have shared this with our team for review. Thank you again for taking the time to provide such in-depth feedback. It’s taken seriously and helps us continue to improve!
Hi Brent, thank you for taking the time to leave us a review.
We are delighted you are happy with our services!
J
John · 2 reviews · Experienced 2026-01-01 ·
★★★★★
Strong tool—especially when used in the right context transcranial…
We’ve been using transcranial photobiomodulation (tPBM) in our practice for some time and have incorporated the Neuronic helmet with clients of all ages.
Overall, we view this as a high-quality device in a very promising category. tPBM appears to support mitochondrial function and energy availability in the brain, which can be an important foundation for change.
In our clinical experience, where this really shines is as a supportive tool alongside neurofeedback and broader brain training. When the brain has more energy available, it tends to be more responsive to training and better able to shift long-standing patterns.
We also like that this can be used consistently at home. Daily use fits well with how the brain actually changes—through repetition and ongoing input rather than occasional interventions.
That said, I think it’s important for people to understand what this is—and what it isn’t.
Devices like this are not typically a complete solution on their own for complex issues like anxiety, sleep disruption, or cognitive challenges. Those patterns are usually learned over time and require training and integration to shift in a lasting way.
Where we’ve seen the best results is when tPBM is part of a structured, comprehensive approach that includes:
Brain training (like neurofeedback)
Attention to sleep and lifestyle
Consistency over time
Used this way, it can be a very valuable addition.
We’ve had a positive experience with the device and the company, and feel comfortable recommending it to clients who are looking to extend and support their work outside the office
Reply from Neuronic2026-04-12
Hi John! Thank you for taking the time to write this comprehensive review and sharing your experience with others. We appreciate it!
D
David Patron · 3 reviews · Experienced 2026-03-15 ·
★★★★★
Continuing the use of my Neuronic unit
Continuing the use of my Neuronic unit. Helped me keep my focus and is a complement to my neurofeedback therapy.
Reply from Neuronic2026-03-17
Thank you for sharing your experience and for continuing to integrate the helmet into your routine.
We’re delighted to hear that it has helped support your focus and complements your neurofeedback therapy. It’s especially valuable to see how the device can be used alongside other modalities to enhance cognitive outcomes.
Hi Veena, thank you for your feedback! We’re glad to hear you had a positive experience with our communication, it's something we place a strong emphasis on.
I have been an affiliate of Neuronic for almost 3 years…
I am an affiliate of Neuronic and deeply value their commitment to advancing brain health. Using the Neuronic helmet has supported my own cognitive health, and I’ve also seen meaningful benefits in my patients. Their leadership and team are ethical, responsive, and genuinely dedicated to bringing effective brain health solutions to more people.
Reply from Neuronic2026-03-17
Rachel, thank you for your kind words and for being a valued part of the Neuronic community over the past three years.
It means a great deal to hear about your personal experience with the helmet, as well as the positive impact you’ve seen in your patients.
We’re grateful for your recognition of our team’s commitment and values, it’s something we deeply care about.
Thank you again for your continued partnership and for the important work you do.
My husband has had multiple strokes, The doctors pretty much tell me there is really no chance of things getting better. We can only hope to slow it down. I have been using the helmet every day since I received it. His therapist want to know what I am doing different, because he is improving in everything. He had blood work too also everything is looking so much better than it has in over 2 years. The only thing I have done different was add this helmet. Thank you. I know it is helping him improve, which will help us have more moments together.
Reply from Neuronic2026-03-09
Hi Christine, thank you so much for keeping us updated on your husband's progress. We’re truly grateful that you took the time to write this review.
It’s incredibly encouraging to hear that your husband is continuing to show improvements and that his therapist has noticed positive changes as well. We know how challenging the journey after multiple strokes can be, and your dedication to supporting his recovery every day is truly inspiring.
Wishing you and your husband continued progress and many more moments together. Thank you again for trusting us and for sharing your experience.
J
John · 4 reviews · Verified · Experienced 2026-02-05 ·
★★★★★
Sleep is getting better
Reply from Neuronic2026-03-06
Hi John, thank you for taking the time to leave us a review. We are delighted to hear that your sleep is getting better. We hope you continue to see improvements.
The pre-sales team answered my questions regarding the device and how it fits in my therapy plan. The device is easy to set up and I have noticed improvements in my mind since I started using it. My wife also uses it to help her with the focus routine. Still early in our experience using the device but we are pleased with our investment.
Reply from Neuronic2026-03-06
Hi David, thank you so much for sharing your experience.
We're really glad to hear the sales team was able to help answer your questions and support you with your therapy plan.
It's great that both you and your wife are using it and already noticing positive changes with focus and mental clarity.
We appreciate your feedback and are delighted that you're pleased with your investment. If you have any questions as you continue using the device, our team is always here to help!
C
Carmen · 1 review · Verified · Experienced 2026-02-02 ·
★★★★★
Not satisfied
Not enough instructions and detailed instructions on the operation or what the specifics of the machine.
Reply from Neuronic2026-03-03
Thank you for sharing your feedback, Carmen. I’m sorry the experience didn’t feel like the right fit for you. As we discussed, we’ve helped you begin the return process and want you to feel comfortable with your decision. Each device includes a detailed user manual, and we also send step-by-step video resources after purchase to guide setup and usage. If you’re open to it, we would truly appreciate any additional feedback on what information felt missing. Please feel free to reach out to us at [email protected]. Your input helps us continue improving the experience for others. We wish you all the best moving forward.
